$116 Avg/night
Rate based on Check-in: May 1, 2015 Check-out: May 2, 2015

Crowne Plaza PENSACOLA GRAND

3 stars
View map of 200 EAST GREGORY STREET, PENSACOLA, FL 32501

Hotel Overview

Reviewer score
4.1
out of 5
85 reviews
Family Gathering

We are local but had a lot of family coming in town for an event. We suggested this hotel as the... See full review

  • Octafluger
  • Feb 25, 2015
Wonderful stay

I stayed at this hotel on a business trip. It was wonderful. I love the history behind it. Only... See full review

  • Marion H.
  • Feb 19, 2015
Downtown Pensacola hotel, minutes from the beach, airport
The Crowne Plaza Pensacola Grand Hotel is rich in history but offers fully modern hospitality and comfort. The L&N Railroad passenger depot, dating back to 1912, is listed on the National Register of Historic Places, and has been restored to become home to the Grand Hotel lobby and lounge areas. The property offers every amenity, from a lending library and heated outdoor swimming pool, to 1912, the on-site full-service restaurant. Guests are steps from downtown Pensacola, for dining and shopping, and just minutes from Pensacola beach and the airport.
Highlights
  • Heated outdoor swimming pool
  • Fitness center
  • Full service business center
  • Free Wi-Fi
Rooms
The 210 deluxe guest rooms and 10 additional suites at the Crowne Plaza Pensacola Grand Hotel feature luxurious linens and furniture in traditional, dark wood tones. The earth-toned upholstery and linens make every spacious room feel rich, as if guests have stepped into a private residence. With 42-inch flat screen televisions, and the Crowne Plaza Sleep Advantage Package, featuring new beds, guests are ensured quality rest.
Features
Guests who are looking for a unique hotel experience appreciate the historic rooms of the Crowne Plaza Pensacola Grand Hotel. After a delicious dinner in 1912 the Restaurant, guests are drawn to the aviation-themed Cavu Club for after-dinner beverages and entertainment. A full-service fitness center is open for guests. An on-site car rental desk and free airport shuttle make the Crowne Plaza Pensacola Grand Hotel a convenient place to stay in Pensacola.
Transportation
  • Pensacola Regional Airport (7.3 mi/11.7 km)
Attractions
  • T.T. Wentworth Junior Museum (1.5 mi2.4 km)
  • Perdido Key (2.5 mi/4 km)
  • Gulf Islands National Seashore (7.3 mi/11.7 km)
  • Naval Air Station Pensacola (8.1 mi/13 km)
  • National Museum of Naval Aviation (9.7 mi/15.6 km)
  • Fort Pickens State Park (10.7 mi/17.2 km)
Business
  • Offers 7,584 square feet of meeting/banquet space that accommodates up to 300 people
  • Audiovisual equipment available (fees apply)
  • Full service catering available

Top hotels

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Free local telephone calls
Executive level
Ice machine
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Safe
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Outlet adapters
Temperature control
Computer in Room
Ironing board
Bath tub

Dining

1912 The Restaurant
1912 The Restaurant located in the 1912 L and N Train Station. The station has been fully renovated and creates a fine dining atmosphere for our guests.
CAVU our Naval Aviation Themed Club
Featuring Navy Aviation and Blue Angel memorabilia CAVU lounge is a great place to meet up with colleagues or to enjoy an after dinner drink Our upscale smoke free lounge offers a variety of beers, fine wines and cocktails we also have a daily happy hour

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Crowne Plaza PENSACOLA GRAND

Overall score

3.6 / 5
5.01.0
16 out of 85
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4.4
Comfort:
3.9
Location:
3.9
Value:
3.5

69% would recommend to a friend.

Sort by:
Review of Crowne Plaza PENSACOLA GRAND

Reviewer score

1
5.01.0
Sleepless in Pensacola
Business
Boston, MA
May 19, 2011

Train noise

Read reviews prior to booking my business travel and saw minimal comments about the train that starts at midnight and goes by every hour ALL night. Blowing it's whistle for at least 5 minutes each time, sounding like the train is going through your room. Wondered why I was given ear plugs on check in, now I know. Having to presentation to a group of people is tough enough but sleep deprived, trust me, is no fun. Found out this used to be the old train station. Should have been converted to shops and office space, not a hotel. Plus if you ask to cancel reservation to go somewhere else the penalty is the balance of what you owe for the remainder of your reservation. How many companies will cover that? I will pay a little more ( paid $139/night to stay here) and get away from the train and get sleep

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
1
Value:
1
Trip purpose:

Business

Dining tip: Short drive from hotel

Try the Grand Marlin

Was this review helpful to you?
Thank you for your feedback!
Review of Crowne Plaza PENSACOLA GRAND

Reviewer score

1
5.01.0
Sleepless in Pensacola
Business
Boston, MA
May 18, 2011

Hope you like Trains

Not sure why so many people rave about this hotel unless they don't mind staying up all night due to trains going by the hotel every hour starting at 11pm, blowing their whistles sounding like the train is in your room. Should of questioned the ear plugs when checked in. So beware, if you stay here expect little sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
1
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

The Grand Marlin excellent food, nice atmosphere on the beach with inside and outside dinning.

Was this review helpful to you?
Thank you for your feedback!
Review of Crowne Plaza PENSACOLA GRAND

Reviewer score

1
5.01.0
Anonymous
Business
Ontario, CA
Jun 13, 2007

You got to love trains

Hotel main A/C caused room to intermittently vibrate throughout the day and night. A nightclub across the street emptied out at 0230 AM resulting in police response to keep order and clear streets; sirens and P/A system commands. The real problem however,is the active train track running down the street next to the hotel. There is a controlled I/S at the N/W corner of the hotel and the trains blow their whistles as they approach and cross the I/S. At least five trains a night and early morning use the track. Sleep all but impossible. The fact that the hotel provides ear plugs, and a relaxation DVD should be a clue to the noise problems this hotel has. The CAVU bar is a shrine to the Blue Angels and serves a good drink.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Dining tip: Short drive from hotel

Numerous quality restaurants nearby .I would recommend the Fish House and ZEA to anyone.

Was this review helpful to you?
Thank you for your feedback!
Review of Crowne Plaza PENSACOLA GRAND

Reviewer score

2
5.01.0
viaiter
Business
baltimore, md
Oct 10, 2013

not happy

not happy with the room - room was not well cleaned

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Crowne Plaza PENSACOLA GRAND

Reviewer score

3
5.01.0
Anonymous
Business
Midwest
Jul 11, 2011

The good and the bad

The hotel was fine if you enjoy train tracks right behind your room. I can't complain about the lounge and the dining facilities.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Hotel dining was fine

Was this review helpful to you?
Thank you for your feedback!
Review of Crowne Plaza PENSACOLA GRAND

Reviewer score

4
5.01.0
LanieL
Business
Birmingham, Al
Jan 17, 2012

Great location, old world charm

I adore the setting of this hotel. The old train station makes for a charming and interesting lobby. The bathrooms are a bit tight, however it was not that big of an issue. The staff could not have been more helpful and friendly. I will stay here again. (do keep in mind, it was a TRAIN STATION...you may have noise but I was not bothered during restful hours.)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Check out Lucas Crutchfield at The Fish House. He is highly entertaining and very talented!

Was this review helpful to you?
Thank you for your feedback!
Review of Crowne Plaza PENSACOLA GRAND

Reviewer score

4
5.01.0
Roadkill LXI
Business
Lancaster PA
Jun 12, 2013

Clean & pleasant

GOOD: Southern courtesy personified. Staff is very friendly and attentive. A Wifi problem was fixed promptly. A distant view of the bay. Close to downtown; a long walk or a short drive. Decent restaurant & bar on premises. Free breakfast & coffee. SUB-PRIME: A close view of a highway onramp and Civic Center. Noise: I like trains. If you don't,the frequent passing freighters might bother you. It IS an old train station, y'know, and tha's part of its charm. Thin walls: I heard every syllable of a phone conversation next door.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Global Grill on Palafox: Not cheap, but great value. The Fish House, right on the water. Also very good. Grand Marlin: Neat place, wonderful key lime pie, a longer drive.

Was this review helpful to you?
Thank you for your feedback!
Review of Crowne Plaza PENSACOLA GRAND

Reviewer score

4
5.01.0
BStockst
Business
Pensacola, Florida
May 26, 2014

Friendly and Professional

Great Customer service...Professional from check-in to check-out. Location was great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

McGuire's Irish Pub - Great Steaks!

Was this review helpful to you?
Thank you for your feedback!
Review of Crowne Plaza PENSACOLA GRAND

Reviewer score

4
5.01.0
DHH
Business
Tampa, FL
Jun 24, 2009

Nice Hotel

The hotel atmosphere is very interesting. The hotel lobby integrated with an old train station and it is nice. The room was fine but the AC struggled to keep up with the heat outside (over 100 degrees). The cleaning staff missed a few things in the room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Crowne Plaza PENSACOLA GRAND

Reviewer score

4
5.01.0
Anonymous
Business
Atlanta, GA
Mar 29, 2008

Family Business

My husband and I stay at this hotel frequently when in Pensacola. Rates were higher because of Spring Break. As a result, the value we normally enjoyed did not occur during this trip. We visit pensacola regularly to continue with work on our Hurricane damaged property. Somehow you need to separate rates for committed customers with those of Spring Breakers who only visits once a year.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Very good resturants and only 5 miles from the beach.

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top