Westgate Lakes Resort and Spa

4 stars
10,000 Turkey Lake Road, Orlando, FL 32819
Hotel Overview
Reviewer score
3.6
out of 5
402 reviews
Great Location for Downtown Orlando

The staff were the most attentive that I have experienced See full review

  • Mom of Three Young Ladies
  • Dec 2, 2014
Exelent hotel

beatiful place with a exelent view. It has good amenities. See full review

  • samcker
  • Nov 21, 2014
Comfortable studios and grand villas in Orlando by major attractions

Families will find a bounty of activities at Lakes Resort & Spa by Westgate Resorts, a lakefront resort just a few miles from Walt Disney World. Several heated outdoor pools and a spa only skims the surface. Multiple amenities exist, like a kid's club for children ages 2 to 12, kayak, paddle boat and fishing pole rentals and three restaurants. Not to leave theme parks out of the equation, the resort provides free scheduled shuttles to Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando and Prime Outlets Orlando.

Highlights
  • Fully-furnished studios and villas near Disney theme parks
  • Kids' club for children 2 to 12
  • Seven heated outdoor pools and seven hot tubs
  • Lakeside marina and dock
  • Serenity Spa and leisure activities
  • Free shuttle to major attraction and shopping
Rooms


Lodging ranges from efficient studios to villas with one, two, three and four bedrooms. Depending on the layout, amenities might include balcony, two-chair dinettes, kitchen or kitchenette, cookware, dinnerware and silverware. A Jacuzzi, large-screen TV and pull-out sofa are standard conveniences. Guests must pay additional fees to access high-speed Internet.

Features

The Lakes Resort & Spa by Westgate Resorts functions like a mini village. A heavy roster of planned activities, from poolside bingo to s'mores by the campfire -- invite guests to socialize, while families take part in all-ages fun, including crafts, paddle boat, kayak and fishing equipment rentals. A supervised kid's club keeps the little ones occupied with board games, crafts and video games.

 

The resort also boasts a spa, marina, tennis, volleyball and basketball courts and three restaurants, including Westgate Smokehouse Grill, Sid's Deli and Pizza Hut Express.

Transportation
  • Orlando International Airport (13 miles)
  • Orange County Convention Center (3 miles)
Attractions
  • Walt Disney World (2.5 mi./4 km)
  • Universal's Islands of Adventure (9.7 mi./15.7 km)
  • SeaWorld Adventure Park (6.2 mi./km)
  • ESPN Wide World of Sports (1.1 mi./1.8 km)
  • Epcot (1.6 mi./2.5 km)
  • Downtown Disney (1.9mi./3.1 km)
  • Animal Kingdom (3.6 mi./5.8 km)
  • The Wizarding World of Harry Potter (9.7 mi./15.6 km)
Business
  • 24-hour business center
  • High-speed Internet available for $9.99 for one day, three days for $24 and seven days for $49.99

Westgate Lakes Resort and Spa Rooms

Two Bedroom Villa
Each of the 1,255 Sq Ft furnished Two-Bedroom, Two-Bathroom Villa features a king bed in the master bedroom with large jetted tub in the room, private full bathroom with stall shower, two double beds in the second bedroom, full second private bathroom with stall shower, a queen sleeper sofa in the living area with dining table and four chairs, fully equipped kitchen with breakfast bar and three chairs, cable TV with premium channels and DVD player, washer/dryer and balcony or patio. It accommodates up to 8 people.
Studio
Each of the 493 Sq Ft furnished Studio villa features a king bed, queen sleeper sofa, private bathroom with stall shower & large jetted tub, kitchenette with sink, microwave and mini refrigerator, dining table with two chairs, cable TV with premium channels and DVD player and balcony or patio. The Studio accommodates up to 4 people.
One Bedroom Villa
Each of the 493 Sq Ft furnished One-Bedroom, One-Bathroom villa features a king bed in the bedroom, a queen sleeper sofa in the living area, private bathroom with stall shower and single jetted tub, kitchenette with full size refrigerator, microwave, two-burner stove top and dishwasher, dining table with four chairs, cable TV with premium channels and DVD player and washer/dryer. It accommodates up to 4 people.
One Bedroom Deluxe Villa
Each of the 859 Sq Ft furnished One-Bedroom, One-Bathroom Deluxe Villa features a king bed in the bedroom with large jetted tub in the room, private bathroom with stall shower, a queen sleeper sofa in living area with table and four chairs, fully equipped kitchen with breakfast bar and three chairs, cable TV with premium channels and DVD player, washer/dryer and balcony or patio. It accommodates up to 4 people.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Game room
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

28.4283 -81.4751
Area served
Situated on 97 tropical acres of lakefront property, Westgate Lakes Resort and Spa is located near the intersection of Interstate 4 and the Beach Line Expressway on Turkey Lake Road.
Nearby airports
Orlando International Airport (MCO)
Area description
The Magic Kingdom, Epcot, Disney's Hollywood Studios, Disney's Animal Kingdom, Universal Studios Florida, SeaWorld Orlando, Discovery Cove, Aquatica and much more.

Nearby points of interest

  • Pointe Orlando Dining, Shopping & Entertainment Complex: 0.4 mi
  • Wonderworks: 0.4 mi
  • Trainland: 0.5 mi
  • Orange County Convention Center: 0.6 mi
  • Ripley's Believe It Or Not: 1.3 mi
  • Guinness World of Records: 1.4 mi
  • Aquatica Park: 1.5 mi
  • Seaworld Orlando: 1.5 mi
  • Sea World Adventure Park: 1.6 mi
  • Discovery Cove: 1.8 mi
  • Shingle Creek Golf Club: 2 mi
  • Malibu Grand Prix: 2.9 mi
  • Universal Studios Florida: 3.1 mi
  • Universal Islands of Adventure: 3.1 mi
  • Universal Studios Escape: 3.4 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 0.4 mi
  • Wonderworks: 0.4 mi
  • Trainland: 0.5 mi
  • Orange County Convention Center: 0.6 mi
  • Ripley's Believe It Or Not: 1.3 mi
  • Guinness World of Records: 1.4 mi
  • Aquatica Park: 1.5 mi
  • Seaworld Orlando: 1.5 mi
  • Sea World Adventure Park: 1.6 mi
  • Discovery Cove: 1.8 mi
  • Shingle Creek Golf Club: 2 mi
  • Malibu Grand Prix: 2.9 mi
  • Universal Studios Florida: 3.1 mi
  • Universal Islands of Adventure: 3.1 mi
  • Universal Studios Escape: 3.4 mi
  • Millenia Mall Complex: 4.8 mi
  • The Florida Mall: 5 mi
  • Gatorland: 6.6 mi
  • The Florida Citrus Bowl: 8.8 mi
  • Downtown Orlando: 9.6 mi
  • Amway Arena: 9.9 mi
  • Bob Carr Performing Arts Centre: 10 mi
  • TD Waterhouse Centre: 10 mi
  • Lake Eola Swan Boat & Gondola Rentals: 10 mi
  • John Young Planetarium: 11.3 mi
  • Loch Haven Park: 11.7 mi
  • Orange County Historical Museum: 11.9 mi
  • Orlando Museum of Art: 12 mi
  • Lake Whippoorwill Speedway: 14.4 mi
  • CFE Arena: 20.9 mi
  • Bright House Networks Stadium: 21.2 mi

Dining

Sid's Deli
Sid's Deli features subs, grilled sandwich, salads, snaks, a bakery and an espresso bar.It is the perfect spot for a quick bite to eat on the go. Open daily from 7am to 5pm.
Westgate Smokehouse Grill
The award-winning Smokehouse Grill offers a relaxed and casual dining setting. It features scenic lake, pool and fountain views, as well as a full-service bar and game room. Smokehouse Grill is famous for its St Louis-style ribs, which are rubbed with spices and smoked low and slow over hickory for four hours. The menu also offers generous servings of delicious grilled steaks, chicken, pork chops, fresh fish and numerous barbecue entrees. The Westgate Smokehouse Grill is open daily for breakfast and dinner. A convenient take-out and resort delivery service that features all of the menu items is available. The Smokehouse Grill also offers a children's menu as well.
Pizza Hut Express
Pizza Hut is available for pick-up or delivered direct to your suite or even poolside! Pizza Hut Express also features family-style Tuscani pastas, sides and beverages.

Hotel Policies

Check-in:
1600
Check-out:
1000

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (402)

Ratings and reviews for Westgate Lakes Resort and Spa

Overall score

3.6 / 5
5.01.0
402 out of 402
Amenities:
3.9
Room cleanliness:
3.9
Hotel staff:
3.8
Room comfort:
4
Location:
4.2
Value:
3.9

73% would recommend to a friend.

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Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
Merti
Business
West Milford, NJ, USA
Feb 26, 2012

amenities

Although we were charged peek rate, when we called for food delivery we were told only during Spring Break do they make full time delivery. 4 pools boast having bars, only one of the bars at the main pool opens. There is no where to park your car near your room, most of the time you have to spend time looking for a spot and walk far or wait for a shuttle to take you to your room. This place is way to huge. The furniture is decorated from the early 90's even though I was in a "Newly Renovated" room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Make sure to check out City Walks at Universal at night & International Drive.

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Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
Babyboy
Business
New York, NY, USA
Mar 2, 2012

valentines getaway

Overall the experience was great, the nights were chilly and the heat in our room didn't work

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
Melting Robert
Business
Soldotna, Alaska
May 17, 2012

Good Vacation

Hotel was above average, the staff was very helpful and polite. Only problem with hotel was there were alot of ants in our room before we had even arrived. mostly by the sink area above the fridge. Just an annoyance at first, but became more of a problem over the 8 day stay. We stayed in one of the cheaper rooms however, so maybe you just get what you pay for here.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Hotel is perfectly inbetween Disney World and Universal Studios

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Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
VA getaway traveler
Business
Alexandria, VA
May 22, 2012

birthday getaway

I was really excited about going to this resort and spa but was a little disappointed because I was not aware that they were making changes to the property and a lot of the facilities were not open. I took a tour and the newer section is 5 starts but the section we stayed in was about a 3. I took my daughter to Disney for her birthday and I was a bit disappointed. Additionally, the customer service was slow and not very responsive. It's a nice place but I was thinking that they would have more amenities to include frequent shuttles to downtown and all the parks.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
Jami12
Business
Orlando,Fl
Dec 18, 2012

Family getaway

I enjoy the room. The only thing I did not like is that the toilet was running a lot but I called front desk. They sent someone and got it fixed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
Seannnnnn
Business
Michigan
Dec 24, 2012

It was alright

It was a alright stay don't like that there are specific times for shuttles and not every 20 minutes like the Disney parks. Right on the free way do you can't walk to any restaurants either location not the best

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
1
Value:
2
Trip purpose:

Business

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Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
Johnny S76
Business
Chicago, IL
Mar 8, 2013

bad experience made bearable

I selected this hotel based on its location to the OCCC and price. I expected no frills, just a functional room. I had a studio in the 1700 section. After being there all of 2 hours, I heard running water in the bathroom, when I had not turned on a faucet. After investigating the situation, there was water leaking from the floor above mine and the water found its way out the ceiling light fixture. I immediately called the front desk and they sent a maintenance person to check it out and he determined that the floor above had a plugged drain. Anyway, they ended up changing my room and providing me with a sizable upgrade at no charge and the manager apologized profusely.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
Carsenagenic
Business
Halifax, Canada
Mar 18, 2013

just ok.

the hotel was just ok. a far walk for us to the hotel swimming pool, if we left the room for the day after 10:15am then the room was not cleaned when we arrived back at the end of the day. They would however send a cleaner if we asked. we did also have to upgrade the room. I told the travel agent that we needed a full kitchen and we got a studio with only a microwave and fridge. We upgraded to a half kitchen which gave us two burnern, fridge, and microwave.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

to busy durng march/spring break.

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Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
500a Early Riser
Business
Chicago
Mar 18, 2013

Not Bad

Rooms were nice for the price. Wasn't too fond of the room set up - sharing a common door, then splitting into two separate rooms. Had to switch rooms during my stay because the neighbors were pretty loud.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
Family on Spring Break
Business
Iowa
Mar 25, 2013

Mostly Fine

Overall, we appreciated the many amenities the resort offered. We liked the on-site mini-grocery, paddle boats and ice cream counter, but the quality and comfort of our room was less than expected. It is located close to Universal which worked well for us. No one explained the free shuttle (need to reserve spots in advance and there are only a few trips in the AM and PM to catch.) The room was less than expected (the jet tub and room safe didn't work and there was a fresh red stain on the carpet that grossed us out.) The bedding was also not the quality I expected of a four-star hotel. Our room was in the lowest price range and it was obvious it wasn't the best the resort had to offer. This resort is enormous and well manicured. We didn't spend much time at the resort so we could live with our somewhat sub-par room. My advice is if you stay (and you're a pickier person,) pay the extra to get one of the upgraded rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Anthony's Coal Fired Pizza (on Turkey Lake) was AWESOME after a day at Universal. It had fabulous service and served a unique pizza we were glad we stopped by to try.

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