$108 Avg/night
Rate and special offer based on Check-in: Jan 17, 2015 Check-out: Jan 18, 2015

Westgate Lakes Resort and Spa

4 stars
10,000 Turkey Lake Road, Orlando, FL 32819
Hotel Overview
Reviewer score
3.6
out of 5
403 reviews
Great Location for Downtown Orlando

The staff were the most attentive that I have experienced See full review

  • Mom of Three Young Ladies
  • Dec 2, 2014
Exelent hotel

beatiful place with a exelent view. It has good amenities. See full review

  • samcker
  • Nov 21, 2014
Comfortable studios and grand villas in Orlando by major attractions

Families will find a bounty of activities at Lakes Resort & Spa by Westgate Resorts, a lakefront resort just a few miles from Walt Disney World. Several heated outdoor pools and a spa only skims the surface. Multiple amenities exist, like a kid's club for children ages 2 to 12, kayak, paddle boat and fishing pole rentals and three restaurants. Not to leave theme parks out of the equation, the resort provides free scheduled shuttles to Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando and Prime Outlets Orlando.

Highlights
  • Fully-furnished studios and villas near Disney theme parks
  • Kids' club for children 2 to 12
  • Seven heated outdoor pools and seven hot tubs
  • Lakeside marina and dock
  • Serenity Spa and leisure activities
  • Free shuttle to major attraction and shopping
Rooms


Lodging ranges from efficient studios to villas with one, two, three and four bedrooms. Depending on the layout, amenities might include balcony, two-chair dinettes, kitchen or kitchenette, cookware, dinnerware and silverware. A Jacuzzi, large-screen TV and pull-out sofa are standard conveniences. Guests must pay additional fees to access high-speed Internet.

Features

The Lakes Resort & Spa by Westgate Resorts functions like a mini village. A heavy roster of planned activities, from poolside bingo to s'mores by the campfire -- invite guests to socialize, while families take part in all-ages fun, including crafts, paddle boat, kayak and fishing equipment rentals. A supervised kid's club keeps the little ones occupied with board games, crafts and video games.

 

The resort also boasts a spa, marina, tennis, volleyball and basketball courts and three restaurants, including Westgate Smokehouse Grill, Sid's Deli and Pizza Hut Express.

Transportation
  • Orlando International Airport (13 miles)
  • Orange County Convention Center (3 miles)
Attractions
  • Walt Disney World (2.5 mi./4 km)
  • Universal's Islands of Adventure (9.7 mi./15.7 km)
  • SeaWorld Adventure Park (6.2 mi./km)
  • ESPN Wide World of Sports (1.1 mi./1.8 km)
  • Epcot (1.6 mi./2.5 km)
  • Downtown Disney (1.9mi./3.1 km)
  • Animal Kingdom (3.6 mi./5.8 km)
  • The Wizarding World of Harry Potter (9.7 mi./15.6 km)
Business
  • 24-hour business center
  • High-speed Internet available for $9.99 for one day, three days for $24 and seven days for $49.99

Recommendations for you

Customers who viewed Westgate Lakes Resort and Spa also booked these hotels.

Reviewer score 3.6 out of 5
Reviewer score 4.1 out of 5

Westgate Lakes Resort and Spa Rooms

One Bedroom Villa
Each of the 493 Sq Ft furnished One-Bedroom, One-Bathroom villa features a king bed in the bedroom, a queen sleeper sofa in the living area, private bathroom with stall shower and single jetted tub, kitchenette with full size refrigerator, microwave, two-burner stove top and dishwasher, dining table with four chairs, cable TV with premium channels and DVD player and washer/dryer. It accommodates up to 4 people.
Two Bedroom Villa
Each of the 1,255 Sq Ft furnished Two-Bedroom, Two-Bathroom Villa features a king bed in the master bedroom with large jetted tub in the room, private full bathroom with stall shower, two double beds in the second bedroom, full second private bathroom with stall shower, a queen sleeper sofa in the living area with dining table and four chairs, fully equipped kitchen with breakfast bar and three chairs, cable TV with premium channels and DVD player, washer/dryer and balcony or patio. It accommodates up to 8 people.
Studio
Each of the 493 Sq Ft furnished Studio villa features a king bed, queen sleeper sofa, private bathroom with stall shower & large jetted tub, kitchenette with sink, microwave and mini refrigerator, dining table with two chairs, cable TV with premium channels and DVD player and balcony or patio. The Studio accommodates up to 4 people.
One Bedroom Deluxe Villa
Each of the 859 Sq Ft furnished One-Bedroom, One-Bathroom Deluxe Villa features a king bed in the bedroom with large jetted tub in the room, private bathroom with stall shower, a queen sleeper sofa in living area with table and four chairs, fully equipped kitchen with breakfast bar and three chairs, cable TV with premium channels and DVD player, washer/dryer and balcony or patio. It accommodates up to 4 people.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Game room
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Pointe Orlando Dining, Shopping & Entertainment Complex: 0.4 mi
  • Wonderworks: 0.4 mi
  • Trainland: 0.5 mi
  • Orange County Convention Center: 0.6 mi
  • Ripley's Believe It Or Not: 1.3 mi
  • Guinness World of Records: 1.4 mi
  • Aquatica Park: 1.5 mi
  • Seaworld Orlando: 1.5 mi
  • Sea World Adventure Park: 1.6 mi
  • Discovery Cove: 1.8 mi
  • Shingle Creek Golf Club: 2 mi
  • Malibu Grand Prix: 2.9 mi
  • Universal Studios Florida: 3.1 mi
  • Universal Islands of Adventure: 3.1 mi
  • Universal Studios Escape: 3.4 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 0.4 mi
  • Wonderworks: 0.4 mi
  • Trainland: 0.5 mi
  • Orange County Convention Center: 0.6 mi
  • Ripley's Believe It Or Not: 1.3 mi
  • Guinness World of Records: 1.4 mi
  • Aquatica Park: 1.5 mi
  • Seaworld Orlando: 1.5 mi
  • Sea World Adventure Park: 1.6 mi
  • Discovery Cove: 1.8 mi
  • Shingle Creek Golf Club: 2 mi
  • Malibu Grand Prix: 2.9 mi
  • Universal Studios Florida: 3.1 mi
  • Universal Islands of Adventure: 3.1 mi
  • Universal Studios Escape: 3.4 mi
  • Millenia Mall Complex: 4.8 mi
  • The Florida Mall: 5 mi
  • Gatorland: 6.6 mi
  • The Florida Citrus Bowl: 8.8 mi
  • Downtown Orlando: 9.6 mi
  • Amway Arena: 9.9 mi
  • Bob Carr Performing Arts Centre: 10 mi
  • TD Waterhouse Centre: 10 mi
  • Lake Eola Swan Boat & Gondola Rentals: 10 mi
  • John Young Planetarium: 11.3 mi
  • Loch Haven Park: 11.7 mi
  • Orange County Historical Museum: 11.9 mi
  • Orlando Museum of Art: 12 mi
  • Lake Whippoorwill Speedway: 14.4 mi
  • CFE Arena: 20.9 mi
  • Bright House Networks Stadium: 21.2 mi

Dining

Pizza Hut Express
Pizza Hut is available for pick-up or delivered direct to your suite or even poolside! Pizza Hut Express also features family-style Tuscani pastas, sides and beverages.
Sid's Deli
Sid's Deli features subs, grilled sandwich, salads, snaks, a bakery and an espresso bar.It is the perfect spot for a quick bite to eat on the go. Open daily from 7am to 5pm.
Westgate Smokehouse Grill
The award-winning Smokehouse Grill offers a relaxed and casual dining setting. It features scenic lake, pool and fountain views, as well as a full-service bar and game room. Smokehouse Grill is famous for its St Louis-style ribs, which are rubbed with spices and smoked low and slow over hickory for four hours. The menu also offers generous servings of delicious grilled steaks, chicken, pork chops, fresh fish and numerous barbecue entrees. The Westgate Smokehouse Grill is open daily for breakfast and dinner. A convenient take-out and resort delivery service that features all of the menu items is available. The Smokehouse Grill also offers a children's menu as well.

Hotel Policies

Check-in:
1600
Check-out:
1000

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (403)

Ratings and reviews for Westgate Lakes Resort and Spa

Overall score

3.6 / 5
5.01.0
403 out of 403
Amenities:
3.9
Room cleanliness:
4
Hotel staff:
3.8
Room comfort:
4
Location:
4.2
Value:
3.9

73% would recommend to a friend.

Sort by:
Review of Westgate Lakes Resort and Spa

Reviewer score

4
5.01.0
Scrap
Business
Peoria, IL, USA
Feb 24, 2012

Very good

First room was nasty they had to take us to a different room after that everything was ok and nice

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Westgate Lakes Resort and Spa

Reviewer score

2
5.01.0
Janiejane
Business
Okemos, Mi
Feb 23, 2012

DO NOT STAY HERE

It's the little things that count when traveling and make a stay enjoyable. You won't find them here! Service at this hotel was abysmal. If you are going to Orlando for an event at the Convention Center DO NOT STAY HERE. The hotel is located across the highway and not accessible to I-Drive except by taxi ($15+ one way). International Drive is the major tourist area featuring most hotels, restaurants, shopping, convention center, Sea World, with an excellent trolley system than runs the length of the road daily.. Westgate does not offer shuttles to the I-Drive area so you must take a cab. Shuttles leave only 2 times a day to Universal and Disney and at odd times. Convention transportation offered by most other hotels was only offered 2 of the 4 days of our convention. Airport shuttles do not run to this hotel so again a cab ($40-50) There are no car rental companies located at this hotel like most other hotels in the area. Shuttles regularly did not appear when expected and drivers were not clear on pick up spots. Shuttles within the property were also slow and unpredictable. Internet is sporadic and unreliable dropping my connectivity 4 or 5 times during an hour online. ONLY ONE DEVICE per room can be online at a time without paying a $10 extra fee. All lighting in the room is overhead with CFL's and impossible to moderate. Overhead reading lights were so bright it was impossible sleep if one partner wanted to sleep while the other read. Our room had lights only on one side so the desk and dinette were not lit at all. Shower pressure was weak along with a low flow non adjustable shower head that delivered a halo of water. Coffee is not provided in the room. You must ask for a coupon from the front desk daily and then take that coupon to the marketplace to exchange it for 1 coffee set up. You will pay a resort fee when you arrive and you'll be strong armed into one of those "tour" deals with the promise of vouchers and discounts. Language barriers with staff

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Westgate Lakes Resort and Spa

Reviewer score

1
5.01.0
ChefD2
Business
Seattle, WA
Feb 22, 2012

Westgate - ORLANDO - HORRIBLE PLACE

The carpet in my room was WET from the TUB to the bed. I asked for help, and they said engineering would be up to check it out, but that the person answering at the front desk could not help. I asked for a manager to call me for 2 DAYS - NO CALL BACK. They gave me the extension of 8915 - NO ANSWER, never a call back or voicemail. T$ERRIBLE CUSTOMER SERVICE - second time here - it was cheap because IT IS CHEAP - never buy a time share here - this service is the worst I have ever had in any hotel in Orlando!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Westgate Lakes Resort and Spa

Reviewer score

2
5.01.0
LocalTraveler
Business
Florida
Feb 21, 2012

NOT SPACIOUS

In a two bdrm suite, barely room for four adults to move around. Not enough parking for guests, had to park illegally. Check-in line took 45 minutes, with no food service in sight. After lengthy check in, made us visit a sales promo desk, then another (VIP) desk to get directions to the room. Did not feel very VIP by the time we were done checking in. The resort is beautiful, but very cramped. Even the driving roads are narrow. Will not stay there again, even though very convenient to Universal.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Westgate Lakes Resort and Spa

Reviewer score

4
5.01.0
TheTravelingFloridian
Business
Hollywood, FL
Feb 20, 2012

Great place for a family

We had a 2-bedroom, 3-bed apartment here that was perfect for us. The hotel is clean and has plenty of amenities, including some nice pools. They had plenty of large taxis on hand to take us to the I-Drive area. The rooms were spacious with a ready-to-go kitchen. The only downside is you're on the other side of I-4, so there are no restaurants or convenience store within walking distance. However, it is a short drive if the traffic isn't too bad.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
Detroit
Business
South Florida metropolitan area, FL, USA
Feb 20, 2012

not a bad place to stay

Calling the hotel and staying on hold for TWO hours was a bit much. Standing in a line that went out the door to check in was ridiculous, especially since I was checking in at 10pm. The room, however, was nice. Clean and a great balcony. Ice machine never worked and cleaning staff doesn't knock before entering. The hotel has lots of amenities and great pool areas. Parking was free which was a bonus!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Westgate Lakes Resort and Spa

Reviewer score

3
5.01.0
philfry41
Business
Iowa, USA
Jan 6, 2012

Nice but small for the money

It was a fair experience but not exactly the spacious luxury I was anticipating. The facilities were clean and family friendly but the room was small for the "1 BR, pull-out couch" configuration. Our laundry was not in the room even though the description indicated it would be (it turns out there are 2 buildings that are exceptions to the description). Pools were large and nice. On-site bars were rarely opened even though this was peak season in Orlando.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Westgate Lakes Resort and Spa

Reviewer score

4
5.01.0
Fett33
Business
Cleveland, OH, USA
Dec 31, 2011

Almost perfect

The hotel complex is amazing. Plenty to do a very beautiful. Great location to the parks, which brings me to the "almost perfect" part. The "free transportation" to the parks. When we arrived on Monday we were told to go to he VIP counter to book our shuttle trips to the different parks. Monday's shuttles, which only go to the parks twice and come back twice, were already full. Tuesday's trips to the parks were already full and the only shuttle coming back was coming back at 8:30pm. Not convienent if you want to see any parades or fireworks at any parks. A rental car is out of the question unless you know all the back roads because the freeways were parking lots. So plan on lots of taxi rides which will cost you $40 one way

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

Get to the parks early if you are going to Disney during a busy time. By early afternoon they close the parks due to maximum capacity.

Was this review helpful to you?
Thank you for your feedback!
Review of Westgate Lakes Resort and Spa

Reviewer score

1
5.01.0
Messed Up Trip
Business
Dayton, OH, USA
Oct 12, 2011

Expensive Adventure

A resort fee that had to be paid. On top of that a deposit of $50 in case of incidentals was charged. The toilet over flowed. By the time maintenance came the carpet was half soaked. We requested to be moved to another room (the hotel didn’t offer), we were moved. After shopping & returning to that room, all keys didn’t work. We were locked out for 20 minutes after calling before someone arrived. This room had no Jacuzzi. We were moved a 3rd time to a room. To use the computer they charge 20 cents per minute..CRAZY!!! Next time we will stick to a hotel vs. a resort!!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Dining tip: Short drive from hotel

No tips would never go again

Was this review helpful to you?
Thank you for your feedback!
Review of Westgate Lakes Resort and Spa

Reviewer score

2
5.01.0
David V.
Business
Coral Springs, FL, USA
Oct 8, 2011

Westgate Lakes Resort & Spa Stay Experience

To begin with, when we arrived to the hotel, it took us about 25 minutes to finally talk to someone in order to check-in, even though there was no line at the front desk. There were several employees (at least six people wearing their uniform) standing behind the counter, but apparently only one person was working at the time and she was busy with a customer. When we arrived to the room, we were surprised how dirty it was. The bedspread was dirty and stained, the floor was dirty as well, and the shower had "short hairs" in more than one place on the floor and the glass door for the shower. Overall, the facilities are nice, but the hotel should pay more attention to the cleanliness of its rooms because they do not match those of a “3.5-star” rating.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top