$285 Avg/night
Rate and special offer based on Check-in: May 26, 2015 Check-out: May 29, 2015

Universal's Loews Portofino Bay Hotel

5 stars
View map of 5601 Universal Blvd, Orlando, FL 32819

Hotel Overview

Ratings and reviews for Universal's Loews Portofino Bay Hotel

Overall score

4.4 / 5
5.01.0
84 out of 84
Amenities:
4.4
Cleanliness:
4.6
Hotel staff:
4.5
Comfort:
4.6
Location:
4.8
Value:
3.9

92% would recommend to a friend.

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Review of Universal's Loews Portofino Bay Hotel

Reviewer score

2
5.01.0
FreedomRide
Business
Mobile, AL
Aug 9, 2011

Overpriced

We stayed at the hotel to attend the Universal theme parks. The hotel was priced like a 4-star but the quality was 2-star. Our first room had defective TV and air conditioning. We moved to another room that had marginal air conditioning. Down the hall, an ice machine soaked the corridor carpet with water all 3 days we were there. Not a well-managed operation.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

Money-saving tip: In Hotel

Stay away from the hotel restaurants; the prices are unreasonable. Get in your car and eat off the property instead.

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Review of Universal's Loews Portofino Bay Hotel

Reviewer score

4
5.01.0
PV and DJ
Business
Bergenfield, NJ
Jun 20, 2011

Not nearly as expensive as expected

Went for a weekend, Thursday night through Sunday morning. Spend Friday at the Universal Theme park and Saturday on a day trip to Cocoa Beach. The Portofino Bay Resort was excellent compared to the other Universal on -site resorts - Quiet but not too quiet, fun, reasonably priced and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Universal's Loews Portofino Bay Hotel

Reviewer score

4
5.01.0
s-dwhite
Business
knoxville,tn
May 30, 2011

Memorial day weekend

citywalk was great, hotel ok, needs some updating, food in restaurants were good

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Universal's Loews Portofino Bay Hotel

Reviewer score

4
5.01.0
The Nishan family
Business
Greensboro, NC
Mar 19, 2011

Portofino Bay Hotel

Great place to stay esp. with the kids. Convenient to Universal Parks and City Walk. Express pass access made the trip! Thoroughly enjoyed the daily breakfast buffet and pasta buffet at Trattoria.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Enjoy the walk over in the mornings when the temperatures are cooler. Walkway is beautiful.

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Review of Universal's Loews Portofino Bay Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Philadelphia, PA
Feb 24, 2011

Excellent hotel, Great family vacation!

Beautiful location, very convenient to Universal Parks. Room key acts as FastPass for rides---this is the only way to see Universal Parks. Lots of fun in a beautiful surrounding. Club Floor was an excellent way to have breakfast, snacks and a place for kids to hang out.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Universal's Loews Portofino Bay Hotel

Reviewer score

4
5.01.0
nymom
Business
irvington, ny
Feb 16, 2011

Florida trip

Great grounds and clean hotel. Very friendly customer service. Very convenient boat taxi to theme parks Great amenities and very nice pool. heated pools were a great plus if we wanted to swim but it still was too cool for swimming

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

go to sandlake blvd - 10 minute drive for more dining options

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Review of Universal's Loews Portofino Bay Hotel

Reviewer score

4
5.01.0
nymom
Business
irvington, ny
Feb 16, 2011

Florida trip

Great grounds and clean hotel. Very friendly customer service. Very convenient boat taxi to theme parks Great amenities and very nice pool. heated pools were a great plus if we wanted to swim but it still was too cool for swimming

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

go to sandlake blvd - 10 minute drive for more dining options

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Review of Universal's Loews Portofino Bay Hotel

Reviewer score

5
5.01.0
DJ Rob
Business
St. Augustine, FL.
Jan 31, 2011

Great Hotel

Beautiful hotel, elegant, well stocked & a boat charter ride to Universal Studios & City Walk. The hotel property is very large, so put on comfortable shoes & prepare to do a lot of walking. There's a deli market on the grounds with good eats & the hotel room service was very fast & also good eating. Pricey but worth it! would recommend to visit & will be going back there again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Universal's Loews Portofino Bay Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Philadelphia, PA
Oct 29, 2010

Portofino is.... mmwaaaaaaa

Portofino rules. We had a great time. We arrived early and they set us up with one of their only balcony suites (trust me ask for room 2676 which faces the back adult pool - that is if you can't get the front bay side room with balcony which are next to impossible). It was also the wife's special b-day and I mentioned this at check in and they sent up a piece of cake with a candle, a very nice thought. By staying at this onsite universal hotel you get the express pass automatically for Universal and Island of Adventure. This was huge! Some rides we went right in when there was a huge line of sweaty people not moving. Staff is excellent and very friendly. The club level may only be worth it if you have a family or if you plan to take part in the evening happy hours with wine and beer (5:30-7:30) and get your money's worth (about $50 extra a night depending) but we were kinda at the park most of this time but managed to always grab a couple for the room at the end :) However, the breakfast was pretty good continental mix all you can eat buffet style. Overall, this is probably the best way to see universal if you want to pay a bit extra it is worth it. Only word of caution is that a family woke us up one night at 2am, kids yelling and all through the adjoining doors but we called security and 2 minutes later didn't hear a peep, due to this we requested a late check out which was granted after escalating to manager. I guess you can get this anywhere, but this was the only night this happened. Have a blast and try the panini's at Sal's Deli...mmmm

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Sal's Deli onsite has awesome panini's!!

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Review of Universal's Loews Portofino Bay Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Enfield, CT
Oct 11, 2010

Awesome hotel!!!

This was our second time staying at Portafino...we love it! Spacious rooms...highly recommend getting a club-level room...it's worth the extra money, especially for breakfast. Great beach pool with daily activities for the kids. Wonderful restaurants and continuous transportation to the Universal parks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

When you stay on-site at Universal you get to go in the Express lines...no waiting to get on rides!

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