$285 Avg/night
Rate and special offer based on Check-in: Jun 1, 2015 Check-out: Jun 4, 2015

Universal's Loews Portofino Bay Hotel

5 stars
View map of 5601 Universal Blvd, Orlando, FL 32819

Hotel Overview

Reviewer score
4.4
out of 5
84 reviews
A wonderful place to go

Beautiful hotel, super convenient water taxi, very nice staffs in front counter and very friendly... See full review

  • Wen L.C.
  • May 19, 2015
Great hotel for a Univeral Studios trip

Pros: Fantastic pool with amazing water slide Super nice, helpful, and friendly staff Water taxi is... See full review

  • TJ from San Diego
  • Apr 26, 2015

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Universal's Loews Portofino Bay Hotel Rooms

Deluxe
DELUXE ROOM category- rollaway required for 5th guest (fee applies) (Kings Available)
Luxury
KIDS SUITE category - rollaway required for 5th guest (fee applies) Despicable Me Kids Suites Experience the fun starting August 1st! Loews Portofino Bay Hotel at Universal Orlando invites you to experience the world of Despicable Me in its newly-renova
Standard
GARDEN VIEW category - rollaway required for 5th guest (fee applies)(Kings Available)

Amenities

  • High-speed internet
  • Heated pool
General
Air conditioned
Pet friendly
Executive level
24 hour security
Activities
Heated pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Sauna
Children's activities
Golf
Game room
Jogging track
Play ground
Dining
Bar/Lounge
Continental breakfast
Coffee maker in room
Lounge
Coffee shop
24 hour room service
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
Porters
Video checkout
Gift shop
Copy service
Currency exchange
News stand
Audio visual equipment
Conference suite
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Mini bar
Free newspaper
Heated guest rooms
Hairdryer in room
Outlet adapters
Turndown service
Bathroom telephone
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
Smoke detectors
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Universal Studios Escape: 0.4 mi
  • Universal Islands of Adventure: 0.6 mi
  • Universal Studios Florida: 0.8 mi
  • Malibu Grand Prix: 0.9 mi
  • Millenia Mall Complex: 1.7 mi
  • Guinness World of Records: 2.4 mi
  • Ripley's Believe It Or Not: 2.4 mi
  • Trainland: 3.3 mi
  • Wonderworks: 3.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 3.4 mi
  • Shingle Creek Golf Club: 3.8 mi
  • Orange County Convention Center: 3.8 mi
  • Aquatica Park: 4.5 mi
  • The Florida Mall: 4.6 mi
  • Seaworld Orlando: 4.8 mi
  • Universal Studios Escape: 0.4 mi
  • Universal Islands of Adventure: 0.6 mi
  • Universal Studios Florida: 0.8 mi
  • Malibu Grand Prix: 0.9 mi
  • Millenia Mall Complex: 1.7 mi
  • Guinness World of Records: 2.4 mi
  • Ripley's Believe It Or Not: 2.4 mi
  • Trainland: 3.3 mi
  • Wonderworks: 3.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 3.4 mi
  • Shingle Creek Golf Club: 3.8 mi
  • Orange County Convention Center: 3.8 mi
  • Aquatica Park: 4.5 mi
  • The Florida Mall: 4.6 mi
  • Seaworld Orlando: 4.8 mi
  • Sea World Adventure Park: 5 mi
  • Discovery Cove: 5.2 mi
  • The Florida Citrus Bowl: 5.3 mi
  • Downtown Orlando: 6.3 mi
  • Amway Arena: 6.5 mi
  • TD Waterhouse Centre: 6.5 mi
  • Bob Carr Performing Arts Centre: 6.5 mi
  • Lake Eola Swan Boat & Gondola Rentals: 6.8 mi
  • John Young Planetarium: 7.9 mi
  • Loch Haven Park: 8.2 mi
  • Orange County Historical Museum: 8.4 mi
  • Orlando Museum of Art: 8.6 mi
  • Gatorland: 9.2 mi
  • Lake Whippoorwill Speedway: 14.6 mi
  • CFE Arena: 18.2 mi
  • Bright House Networks Stadium: 18.5 mi

Dining

Trattoria Del Porto
The colorful festivals celebrated in the Italian countryside are the background for Trattoria del Porto®. Enjoy diverse regional cuisine, delicious antipasti and tempting desserts, plus a delightful breakfast buffet to start off your morning. Seating is a
Mama Della s Ristorante
At Mama Della’s Ristorante everyone is family! Mama has turned her house into a delightful restaurant, with every room a different dining area where you'll enjoy abundant portions of authentic Old World favorites from the Tuscany, Naples and Piemonte regi
Bice Ristorante
Take part in an Italian tradition in fine dining, since 1926. Bice’s reputation throughout the world for exquisite food and service precedes itself. An exquisite culinary voyage right to the heart of Italy awaits you amid a decor which combines Old World
Sal s Market Deli
Sal’s Market Deli is an authentic Italian delicatessen and retail cafe overlooking the harborside piazza. Sal's offers brick oven pizzas; an assortment of imported Italian meats and cheeses; fresh fruit; antipasti; salads; and a broad assortment of biscot
Splendido Pizzeria
What would Loews Portofino Bay Hotel be without an authentic pizzeria -Located poolside, Splendido Pizzeria serves delicious pizza pies cooked in a wood burning brick oven. You can also enjoy burgers, salads, and all your favorite beverages. It’s the perf
Bar American
The epitome of elegance. At Bar American, a swank lobby lounge, you can sample a wide variety of specialty drinks from classic-style martinis and European cocktails to fine cognacs, espresso and Italy’s treasured Grappas. Enjoy exquisite caviar, smoked sa
Thirsty Fish Bar
The Thirsty Fish is a friendly Italian wine bar serving savory cicchetti - small plates of food. Its harborside location on the piazza is perfect for viewing the sunset while you sip Peroni or a glass of wine, smoke a cigar, or enjoy a cordial with family
Gelateria Cafe Espresso
There’s nothing quite like an Italian bakery featuring tempting biscotti, cool and creamy homemade gelato in a rainbow of flavors, plus specialty coffee, espresso and more. Enjoy Italy’s finest deserts at Gelateria—caffe espresso.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Universal's Loews Portofino Bay Hotel

Overall score

4.4 / 5
5.01.0
84 out of 84
Amenities:
4.4
Cleanliness:
4.6
Hotel staff:
4.5
Comfort:
4.6
Location:
4.8
Value:
3.9

92% would recommend to a friend.

Sort by:
Review of Universal's Loews Portofino Bay Hotel

Reviewer score

5
5.01.0
Wen L.C.
Business
N/A
May 19, 2015

A wonderful place to go

Beautiful hotel, super convenient water taxi, very nice staffs in front counter and very friendly staffs at dinning area but the room service wasn't professional. They replaced the towel for bathroom mat. All others are perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Universal's Loews Portofino Bay Hotel

Reviewer score

5
5.01.0
TJ from San Diego
Business
N/A
Apr 26, 2015

Great hotel for a Univeral Studios trip

Pros: Fantastic pool with amazing water slide Super nice, helpful, and friendly staff Water taxi is very convenient Express pass is a real time saver and a great perk Beds are very comfortable Very quiet for a family hotel - room location was far from the lobby, but we prefer the quiet and don't mind a longer walk Great TV in the room, includes HBO Club level breakfast with pastries, cereals, oatmeal, hard boiled eggs, fruit, and coffee is very convenient at 7am for an 8am early entry Cons: Unnecessarily tiny shower in a very large bathroom Poor/gross hot appetizer choices in the club lounge half the nights Rooms are a bit dated looking Hotel is a bit pricey, probably won't do club level again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Universal's Loews Portofino Bay Hotel

Reviewer score

5
5.01.0
Tara F.
Business
N/A
Apr 17, 2015

Great time at Portofino Bay

Our family of five stayed here for 6 days. The hotel is absolutely beautiful and you are reminded of being in Italy. The outside piazza area is beautiful with restaurants and shops. The pools are beautiful and well maintained. The food at the restaurants is delicious, albeit pricy. The location is great and the ferry service is both convenient and quick. You can't beat the express passes to the park you get when staying on the hotel property and early hour into the park. We stayed at the club level. It was great. We took full advantage. Only criticism is that other resorts have offered more for the evening hors' doerves. This left us hungry and some nights we didn't want to venture out to a restaurant. Breakfast was great. The room was a nice size but a bit small for five people. Our room would not lock at first but the problem was resolved quickly. Only issue I would mention was inconsistent poolside food and drink service. When the pool was crowded service was very slow. Also, your dirty dishes and used glasses would remain and never be cleaned up. Overall, it's a beautiful hotel and we had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Universal's Loews Portofino Bay Hotel

Reviewer score

5
5.01.0
Sis25
Business
N/A
Apr 9, 2015

Second Visit

This was my second visit to the Portofino Bay Resort at Universal Orlando. I fell in love with it during my first stay last fall. The rooms and bathrooms are very spacious and comfortable. The kids love the Beach Pool with slide. My first stay was during a low crowds time at the resort and the second stay was during the busy Easter weekend, but both times the resort was quiet and peaceful. This resort has converted me from a loyal Disney fan to a loyal Universal Orlando fan! Unlike Disney, Universal provides a true 5 star experience when charging 5 star prices. The only complaint I have is that more lounge chairs are needed at the Beach Pool for busy times.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Universal's Loews Portofino Bay Hotel

Reviewer score

4
5.01.0
P.L.
Business
Lafayette
Apr 1, 2015

I would love to go back!

I love the place. I booked the hotel for 3 nights, but had a little accident on the way so ended up getting there early morning of my first day, just to find out they upgraded me to the Bay view room (I booked the garden view). I called the hotel beforehand and told them I would be getting there late, but when I checked in, it looked like they already gave my room to someone... luckily they gave me this another room. I would have not been a happy camper if they had me wait for a room at that state....so....I would say I was happy. The room was great, nice view, big bathroom and THE BED! I was in love with the bed. We got a king bed and it was super comfy, especially after long hours at the park. We never made it to early admission...our lost...but the bed was way too comfy for us to part way with it too early.... We spent most of our time in the parks so we didn't really get to use much of the hotel facilities. I couldn't even find the pool, not that I tried very hard. I guess it was far from where I was. We stayed in the West wing (as I requested) which is right by the water taxi. So if you want to have an easy access to that, don't forget to make the request. Our room was also the farthest from the elevator, which is good for a little sound-proofing since the wall IS thin like other reviewers have stated, but if you don't like walking a loooong way to your room, maybe request for a room a little closer. Last but not least, we did one dinner at Mama Della's, a restaurant in the hotel, and it was AWESOME. Great food, EXCEPTIONAL service. Our waiter was sooo good, we felt so special. The food was good as well, despite being so full from all the butterbeer, we still enjoyed the food and we both agreed that Mama Della's is gonna be a place we have to revisit when we go back to Orlando.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Universal's Loews Portofino Bay Hotel

Reviewer score

4
5.01.0
Jim U.
Business
N/A
Feb 11, 2015

Great stay at Universal Orlando

The location was excellent nightly music in the piazza was fun.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Review of Universal's Loews Portofino Bay Hotel

Reviewer score

5
5.01.0
KristenCMC
Business
Austin
Jan 28, 2015

Great hotel for couples!

This hotel was a nice little oasis at Universal. Totally worth the price considering you get a fast pass to the parks included for staying on property. Great for couples and adults.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Universal's Loews Portofino Bay Hotel

Reviewer score

4
5.01.0
Anonymous 999
Business
Chapel Hill, NC
Nov 30, 2014

Stay on resort, great way to see the parks

This is your standard 4 star hotel. Great spaces, nice pools, conference space etc. the staff was OK, no one seemed particularly vested. The only time housekeeping came by at a decent hour was on the day of check out. Nonetheless things mostly went smoothly. Room was spacious, beds were really comfortable. Bathroom was huge, but fixtures were old (bathtub was not a good soaking tub). Room was in a quiet location, however we could hear the people above us and beside us, and they weren't particularly loud. Would stay again, but will try other onsite properties next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Time-saving tip: Long walk from hotel

The rickshaw peddlers work for tips and will save lots of time if lines are long to ride the boat to the parks.

Review of Universal's Loews Portofino Bay Hotel

Reviewer score

5
5.01.0
Kings Row
Business
West Chester, PA
Nov 29, 2014

Family fun

The moment we arrived was professional and welcoming. Staff was friendly. The room was ready and clean and inviting. Coming and going to Universal was relaxing on the water taxi. Coming back from park was especially rewarding once we passed under the last bridge to emerge in the beauty of Italy's Portofino. Second time staying at Portofino.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Universal's Loews Portofino Bay Hotel

Reviewer score

5
5.01.0
High standard traveler
Business
Tennessee
Nov 28, 2014

Perfect location!

Great location to the parks! Well worth the extra money to get in the parks early and a the express passes! Food and pool were top notch!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Take a trip Publix and buy sandwich stuff and snacks for the park...saves a lot of money...also buy a refillable drink and popcorn tub first thing...ends up being a great deal!

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