Hotel Overview
Perfect location
The Westin Imagine is within 5 mins of two malls with movie theaters, 10 mins from each of the...
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-
Couple from NYC
- Jan 2, 2012
Great Girls Night
My daughter and I decided to slip away for a girls trip to Universal Studios, so we went online to...
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-
Mother Daughter Traveller
- Nov 27, 2011
Hotel Map
9501 Universal Boulevard, Orlando, FL 32819
- Nearby airports
- Kissimmee Gateway Airport, (ISM), 7.51, Mile; Orlando Sanford International Airport, (SFB), 27.52, Mile; Orlando International Airport, (MCO), 9.01, Mile
- Area description
- Suburban
Amenities
- Air Conditioned
- Audio Visual Equipment
- Business center
- Children's Activities
- Concierge
- Concierge Desk
- Connecting Rooms
- Data port Available
- Express Check In
- Express Checkout
- Free Newspaper
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Heated Pool
- High-speed Internet
- Internet Access
- Iron
- Ironing Board
- Kitchenette
- Laundry/Valet Services
- Lounge
- Maid Service
- Meeting/Banquet Facilities
- Multilingual
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Pool
- Porters
- Restaurant
- Television with Cable
- Turndown Service
- Valet Parking
- Video Game Player
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (21)
Ratings and reviews for The Westin Imagine Orlando
- All travelers (21) 4.1 / 5
- Business (6) 4 / 5
- Couples (7) 4.6 / 5
- Families (6) 4.5 / 5
- Singles (2) 2 / 5
- Amenities:
- 4.3
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.5
- Room comfort:
- 4.6
- Location:
- 4.2
- Value:
- 4.2
90%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Perfect location
The Westin Imagine is within 5 mins of two malls with movie theaters, 10 mins from each of the outlet malls, 5 mins from Publix and Walgreens and perfectly situated relative to all amusement parks. There is no better location in Orlando. The hotel restaurant is good and the pool with hot tub is nice too. Perfectly nice and convenient place to stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Nothing works well here
It's a good looking hotel and the people who work there are very helpful and courteous. It's just that nothing seems to work. When I checked in, I was told that the elevator to the parking garage was not working and there seemed to be no attempt to fix it in the three days I was there. Additionally, the TV in the room would come on and there would be audio, but no video. I talked to the people at the desk and was informed that was the way the TV's worked, and that you had to manually turn them on and off several times to get them to come on. They explained that they were in the process of replacing them all. Additionally, my key card wouldn't work after two recharges and finally I had to call security to let me in my room. It's a great location for the Orange County Convention Center, but just needs a lot of work.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 2
Trip purpose:
Business
Reviewer score
Would recommend
Great Girls Night
My daughter and I decided to slip away for a girls trip to Universal Studios, so we went online to find a nearby hotel. Wow, what a find! The Mariott was perfect, with friendly staff from the valet to the desk staff, to the wonderful person who brought breakfast to our room. The view from our balcony was great, overlooking the convention center, with the pond in front. It made for quite a treat for a mommy-daughter getaway. We'll definately be back!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Hidden jem/fantastic staff
The hotel is located close to the action, shopping, restaurants, amusement parks, (not within walking distance, but a short drive) but still on a quiet strip that creates a sense of peace and tranquility. Staff is incredibly friendly, helpful and definitely give 4star service - called them at midnight to make up pull out bed and they came quickly and where friendly and efficient. Hotel is beautiful,rooms where beautiful and clean, my only issue is room was advertised as a studio, but was just your basic hotel room size and bathroom was small - was upgraded to a 2-room suite which gave the three adults the space, privacy and comfort we needed. Restaurant on site - reasonably priced and the food is definitely worth it. I would definitely stay there again!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Comfortable and elegant
Pretty much what we've come to expect of Westin - clean, comfortable and elegant. My only complaint is that the pool did not look very well maintained and had dead leaves floating in it that looked like they'd been there for a while, but otherwise an excellent hotel with good value for money. Would highly recommend.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Beautiful Hotel
This hotel was amazing! One of the cleanest hotels I have ever stayed at. I am very particular about hotels and I am not very easily impressed. I am going to vacation in Orlando again the summer of 2011 and I will definately stay at this hotel!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
The restaurant food was amazing! It is a little on the high side, but worth it. You are supposed to make make reservations, but they took us anyway.
Reviewer score
Would recommend
Comfortable Class
We attended a convention, which was conveniently located across the street from the hotel. We had time to lay out by the pool, which had a bar from which you could also purchase bar food. The room was spacious with a nice balcony. Had we stayed longer, we would have utilized the kitchen area for breakfast, but did partake of the breakfast buffet at the restaurant in the hotel. The buffet was priced as most hotel buffets, but the food options were much healthier than most we had seen. Overall a great stay!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Nightlife tip:
Long walk from hotel
We like to walk, so we didn't mind the walk to I Drive
Reviewer score
Would not recommend
Biggest Rip Off I have ever experienced
I am currently at this hotel writing this from my iPhone. Want to know why? $14.95 to use the Internet here (wifi and Ethernet). Another $12 to SELF park my car each night, $1 for each LOCAL call, and an additional $100 CHARGE, not hold, for using a credit card that is also a check card. I'm not one to complain but I would only expect this joke from the Waldorf Astoria in NYC not the Westin across from The Orlando Convention Center. Please do your research people so you're not stuck in your hotel room typing a similar review from your cell phone
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
great hotel
The location was excellent--just a short drive to restaurants and an easy drive from the airport. The rooms were clean and nicely appointed. The hotel staff was helpful and courteous. The restaurant served delicious food. Food could also be purchased at the bar which was handy after the restaurant was closed. Valet parking for $20 per day was also a plus. I would highly recommend it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Nice place for a getaway
If you are looking for a mini escape or for the business traveler. It's a great place to stay. Had a mini kitchenette and there famous heavenly bed!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short drive from hotel
Close to Universal Studios
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