The Point Orlando Suite Resort

This hotel experience has been one of the best we have EVER had. But, this is not a resort. It's a nice hotel, but not a resort. The reception staff is friendly and helpful, the grounds are clean and pretty, and most importantly the room was lovely. We stayed in the smallest type of room, but it did not feel claustrophobic. It was clean, did not smell, and the bed was clean and comfy. I thoroughly inspected for bed bugs (always do), and there were no signs. And no bites. There is a little kitchenette, even in the smallest rooms, and they provide dish soap, paper towels, fridge/freezer, and other amenities. The television is not flat-screen, but that wasn't a priority for us. The shower pressure was great, bathroom was very clean, lots of towels provided, and nice bath products. The pool is standard, and there is also a hot tub. The pool chairs are a bit uncomfortable, but we didn't spend too much time poolside. Parking is available on-site, and part of the hotel fee. The only negative aspect was that the WiFi wasn't working for any of the guests. They had recently installed a new system, and the engineers themselves didn’t even understand how to get it working. I don’t take points off of the review for this because the staff really did try, and at checkout I requested that we not be charged the $11/day fee for internet, parking, etc. and the attendant took that charge off the bill. With a AAA discount, the room only cost us $80/night after taxes and fees!!! For that price, I have no major complaints. Again, not a resort. This hotel is very close to Universal, and not far from Sea World. We will recommend this hotel to our friends, and if we’re ever in Orlando again, we will stay here! *This location is also great if you keep KOSHER, and can only eat kosher food (and therefore cannot eat at any other restaurants except those kosher certified). The Chabad center and kosher restaurants are within walking distance from this hotel, and the food is decent! *

The staff was very nice and the hotel was good. However, I don't think it was a 4 star hotel. The location is okay. Close to Sand Lake, where many amenities and desired restaurants are located. The room was nice. Some marks on the walls and nice basic amenities, but nothing to warrant a 4 star. The tv was a big 27 box, not a flat screen. If you want 4 star status, you should at least have a nice tv.

The staff is extremely nice and knowledgeable. We stayed several nights, my only complaint would be the cleaning staff, when fixing our bed, the literally just pulled the comforter up, did not bother to straighten the sheets underneath. I would recommend they offer more shuttle times to the theme parks....Other than that, everything was nice, I would suggest this resort to anyone!!!

We really enjoyed this hotel. It was in a great location and the staff was really wonderful! We will definitely stay here again.

My boyfriend and I had a great 3 night stay at The Point. We were able to walk to Universal Studios because of it's short distance from the resort and we took advantage of the free shuttle bus from The Point to Disney World. The pool area was great and the food and drinks at the poolside bar were better than expected. Free wi-fi is always a plus in our books. The only criticism I have is that the bed was too soft. We sunk into the bed and that made for some achy mornings, but overall it was a very good experience there.

Very good service, fantastic amenities and room cleanliness.

Great rooms. Parking was a little tight but we could see Hogwarts from our room. Quiet rooms but would've liked coffee refilled daily. Would definitely go back.

A very well kept hotel in a quiet location within walking distance of I-drive restaurants and Wet n Wild water park.Super attentive staff.a junior suite had a coffe maker,microwave,fridge and an enormous very comfortable bed.

Nice and clean though rooms aren't cleaned as you might expect. Just rubbish and towels, the rest you are on your own . They missed one day all together. In the middle of universal, seaworld and water parks. Plenty of fast food, shopping, and oddities. Has extra charges for shuttles per day, nice pool and hot tub.

Great hotel with affordable suites. Did not understand the resort fee as there were no extra amenities that would not have been available in a hotel without resort fees. That being said, the room was beautiful and staff were accommodating at every chance.