Loews Portofino Bay Hotel at Universal Orlando Resort
http://www.orbitz.com/hotel/United_States--FL/Orlando/Loews_Portofino_Bay_Hotel_at_Universal_Orlando_Resort.h31321/
Hotel Overview
First class hotel
Above average room decor with fabulous bedding and pillows. No problem sleeping whatsoever. Clean...
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-
Shufflebowler
- May 8, 2013
Amazing experience!
This hotel deserves every one of its diamonds and stars! The staff was helpful, location was great,...
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-
Nurse Henan
- Apr 15, 2013
Loews Portofino Bay Hotel at Universal Orlando Resort Rooms
- Deluxe 2 Queen/1 King
- DELUXE ROOM 2 QUEEN BEDS OR 1 KING ROOM. LAVISH 490 SQ FT ROOM WITH SEPARATE TUB AND SHOWER. LARGER ROOM THAN GARDEN OR BAYVIEW. 2 QUEEN BED SLEEPS UP TO 5 WITH ROLLAWAY (fee applies)
- BAY VIEW 2 QUEEN/1KING
- BAY VIEW 2 QUEEN BEDS OR 1 KING BED. BEAUTIFUL 450 SQ FT ROOM WITH STUNNING VIEW OF BAY AND HARBOR PIAZZA SLEEPS UP TO 3 WITH ROLLOWAY - Fees Apply For Rollaway.
- GARDEN VIEW 2 QUEEN/1 KING
- GARDEN VIEW 2 QUEEN BEDS OR 1 KING BED. BEAUTIFUL 450 SQ FT ROOM OVERLOOKING GARDEN AREA 2 QUEEN SLEEPS UP TO 5 ADULTS WITH ROLLAWAY - fee applies
Amenities
- High-speed internet
- Heated pool
- No smoking rooms/facilities
- General
- Air conditioned
- No smoking rooms/facilities
- Pets allowed
- Elevators
- Executive level
- Ice machine
- 24 hour security
- Activities
- Heated pool
- Fitness center or spa
- Health club
- Exercise gym
- Jacuzzi
- Live entertainment
- Sauna
- Children's activities
- Golf
- Game room
- Jogging track
- Play ground
- Dining
- Bar/Lounge
- Continental breakfast
- Restaurant
- Coffee maker in room
- Lounge
- Coffee shop
- 24 hour room service
- Room service
- Services
- 24 hour front desk
- Business center
- Maid service
- Laundry service
- Guest laundromat
- Express checkout
- Babysitting/Child services
- Concierge desk
- Laundry/Valet services
- ATM/Cash machine
- Nursery for children
- Security
- Wake-up service
- Safe deposit box
- Tour desk
- Meeting/Banquet facilities
- Car rental desk
- Barber shop
- Barber/Beauty shop
- Porters
- Doorman
- Conference facilities
- Doctor on call
- Video checkout
- Gift shop
- Copy service
- Currency exchange
- News stand
- Audio visual equipment
- Conference suite
- Kennels
- Internet
- High-speed internet
- Parking
- Indoor parking
- Valet parking
- Accessibility
- Handicapped rooms/facilities
- Accessible facilities
- Wheel chair access
- Accessible rooms
- Accessible parking
- Ramp access to buildings
- Brailled elevators
- Room
- Television with cable
- Radio
- Safe
- Phone with speaker
- Telephone
- AM/FM alarm clock
- Mini bar
- Free newspaper
- Heated guest rooms
- Hairdryer in room
- Outlet adapters
- Turndown service
- Bathroom telephone
- In room movies
- Temperature control
- Electronic door locks
- Iron
- Ironing board
- Smoke detectors
- Sprinklers in rooms
- Bath tub
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Hotel Map
- Nearby airports
- Orlando International Airport, (MCO), 12.00, MI, W; Orlando/Sanford Airport, (SFB), 35.00, MI, NW;
- Area description
- Resort
Nearby points of interest
- Universal Studios Escape: 0.4 mi
- Universal Islands of Adventure: 0.6 mi
- Universal Studios Florida: 0.8 mi
- Malibu Grand Prix: 0.9 mi
- Skyventure: 1.2 mi
- Guinness World of Records: 2.4 mi
- Ripley's Believe It Or Not: 2.4 mi
- Movie Rider: 2.7 mi
- King Henry's Feast: 3.1 mi
- Trainland: 3.3 mi
- Wonderworks: 3.3 mi
- Orlando Convention Center: 3.8 mi
- Aquatica Park: 4.5 mi
- The Florida Mall: 4.6 mi
- Seaworld Orlando: 4.8 mi
- Universal Studios Escape: 0.4 mi
- Universal Islands of Adventure: 0.6 mi
- Universal Studios Florida: 0.8 mi
- Malibu Grand Prix: 0.9 mi
- Skyventure: 1.2 mi
- Guinness World of Records: 2.4 mi
- Ripley's Believe It Or Not: 2.4 mi
- Movie Rider: 2.7 mi
- King Henry's Feast: 3.1 mi
- Trainland: 3.3 mi
- Wonderworks: 3.3 mi
- Orlando Convention Center: 3.8 mi
- Aquatica Park: 4.5 mi
- The Florida Mall: 4.6 mi
- Seaworld Orlando: 4.8 mi
- Sea World Adventure Park: 5 mi
- Discovery Cove: 5.2 mi
- Downtown Orlando: 6.3 mi
- Amway Arena: 6.5 mi
- TD Waterhouse Centre: 6.5 mi
- Bob Carr Performing Arts Centre: 6.5 mi
- Lake Eola Swan Boat & Gondola Rentals: 6.8 mi
- John Young Planetarium: 7.9 mi
- Loch Haven Park: 8.2 mi
- Orange County Historical Museum: 8.4 mi
- Orlando Museum of Art: 8.6 mi
- Gatorland: 9.2 mi
- Lake Whippoorwill Speedway: 14.6 mi
Dining
- Trattoria Del Porto
- Offering breakfast, lunch and dinner
- Mama Della s Ristorante
- Authentic Italian cuisine
- Bice Ristorante
- Northern Italian cuisine
- Sals Market Deli
- Brick oven pizzas, Antipasto and more.
- Splendido Bar & Grill
- Poolside eatery.
- Bar American
- Specialty drinks and Italy's treasured Grappas.
- The Thirsty Fish
- Harborside Italian wine bar.
- Loews Royal Pacific Resort Restaurants
- Royal Pacific Resort offers seven dining options with tropical surroundings.
- Hard Rock Hotel Restaurants
- Hard Rock Hotel has a variety of dining options each with a touch of rock 'n' roll attitude.
Hotel Policies
- Check-in:
- 04:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (48)
Ratings and reviews for Loews Portofino Bay Hotel at Universal Orlando Resort
- All travelers (48) 4.3 / 5
- Couples (18) 4.3 / 5
- Families (27) 4.3 / 5
- Friends (2) 3 / 5
- Singles (1) 5 / 5
- Amenities:
- 4.3
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.4
- Room comfort:
- 4.4
- Location:
- 4.9
- Value:
- 4
85%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Party of eight
Disappointed
I called a week before to check on my reservation because I was in Orlando at another hotel,only to find out my family was staying in 2 separate buildings at this hotel. I asked for adjoining rooms and did not get them --we were next door, which meant my husband I I had to split up to be with our children which was a real hassle since room keys did not work--I brought them to desk twice to correct.The check in was very slow, long lines and my keys not only had the wrong names on them , but they did not open all open the doors they were supposed to. I brought them to desk again but the problem continued. I had to be with the correct child who had a working key to get in my own room. One thing I like on vacation is being able to charge my room for purchases but only 1of the 8 card keys worked to make purchases so it was an annoyance. I will never purchase park tickets again from [...] both Disney and Universal unable to help me with vouchers at hotels--had to stand on long lines in 100 degree temps to get corrected at parks. The staff at Universal's hotels would not even attempt to look up my tickets at "special ticket office " at hotel just for park tickets. I nearly missed early morning admission because I had to wait on line at park-- which I tried to avoid by purchasing tickets in advance. I was gone from 7:30a.m.until 5:30p.m. and I had to find the housekeeper and have him clean my room which he did for 30 minutes and then left his card in door and did not let me know he was gone so I waited an hour with my whole faimily crammed in 1 of my rooms until I just went in my other room anyway to find the room done with housekeepers card still in door. The staff is certainly not what it used to be. I have stayed at this hotel at least 3 times in the past--not sure I will again. If it wasn't for the convenience of Express Pass in the park--I would not spend the money.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 5
- Value:
- 1
Time-saving tip:
In Hotel
Express pass in park makes the cost of hotel bearable
Reviewer score
Would not recommend
FreedomRide
Overpriced
We stayed at the hotel to attend the Universal theme parks. The hotel was priced like a 4-star but the quality was 2-star. Our first room had defective TV and air conditioning. We moved to another room that had marginal air conditioning. Down the hall, an ice machine soaked the corridor carpet with water all 3 days we were there. Not a well-managed operation.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 5
- Value:
- 1
Money-saving tip:
In Hotel
Stay away from the hotel restaurants; the prices are unreasonable. Get in your car and eat off the property instead.
Reviewer score
Would not recommend
Very thirsty mom & kids
Nice hotel, but no ammenities opened
My husband was on business, but my too young daughters and I were here to hang in Florida and go to Universal and Seaworld. The fact that the hotel offers free shuttle service via bus or boat, to Universal, citywalk and Islands of Adventure is terrific, but don't expect to have a drink when returning for the day because all restaurants and markets in the hotel close way before times indicated in the brocure and website. It is the slow season understandably, but remember, this is a 5 star hotel, 4 diamond AAA award receiver, so you would think that at 8 pm we wouldn't feel like it was a ghost town!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Nightlife tip:
Not Applicable
ZERO in the hotel. Buy your own water, juice, snacks and necessities in bulk! Or be prepared to raid the minibar repeatedly!
Reviewer score
Would recommend
Anonymous
great family getaway
nice clean hotel. concierge and ticket office very helpful. Great location. resterants a little pricey
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Mom and Dad saved the world
I guess because its near Disney.....
Would ask for a room closer to the center of the property- spent a lot of time walking to room- If you rent a car, even from the hertz desk at the hotel, there is an additional 21.00 everytime you leave
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Dining tip:
Short walk from hotel
Sals has everything you need and its not too expensive
Reviewer score
Would recommend
meem and man
Great experience
This hotel was really very nice with pleasant rooms and great amenities...It was great for family travel, and very convenient to the Universal parks experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
nymom
Florida trip
Great grounds and clean hotel. Very friendly customer service. Very convenient boat taxi to theme parks Great amenities and very nice pool. heated pools were a great plus if we wanted to swim but it still was too cool for swimming
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short drive from hotel
go to sandlake blvd - 10 minute drive for more dining options
Reviewer score
Would recommend
Anonymous
Excellent hotel, Great family vacation!
Beautiful location, very convenient to Universal Parks. Room key acts as FastPass for rides---this is the only way to see Universal Parks. Lots of fun in a beautiful surrounding. Club Floor was an excellent way to have breakfast, snacks and a place for kids to hang out.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
The Nishan family
Portofino Bay Hotel
Great place to stay esp. with the kids. Convenient to Universal Parks and City Walk. Express pass access made the trip! Thoroughly enjoyed the daily breakfast buffet and pasta buffet at Trattoria.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short walk from hotel
Enjoy the walk over in the mornings when the temperatures are cooler. Walkway is beautiful.
Reviewer score
Would recommend
honey girl
wonderful for the family
helpful and friendly staff. Clean rooms. love all the Italian restaurants from the elegant to down right bistro.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
