$251 Avg/night
Rate and special offer based on Check-in: Jan 17, 2013 Check-out: Jan 20, 2013

Loews Portofino Bay Hotel at Universal Orlando Resort

5 stars
5601 Universal Boulevard, Orlando, FL 32819
Hotel Overview
Reviewer score
4.2
out of 5
43 reviews
Out of this wizarding world

First class service. Got upgraded which was even better. Room spacious, Comfortable bed. Couldn't... See full review

  • Florida Fanatics
  • Aug 12, 2012
Great getaway

This was a nostalgia trip for us. We did about 5 years ago and had a great time. The second time... See full review

  • JMP333
  • Jul 21, 2012
Experience La Dolce Vita – The Sweet Life. Take a trip to the stunning seaside village of Portofino, Italy at Loews Portofino Bay Hotel at Universal Orlando. Luxurious rooms, authentic Italian specialties, and warm hospitality make your stay here a taste of what the Italians call la dolce vita—the sweet life. From the cobblestone streets to the outdoor cafés, you just may forget what country youre in. This AAA Four Diamond Award winning hotel is located within easy walking distance of both Universal Studios and Universals Islands of Adventure theme parks. On-site hotel guests enjoy exclusive theme park benefits, including: FREE Universal Express Unlimited ride access to SKIP THE REGULAR LINES in both Universal Orlando theme parks - a benefit worth up to $89 per person, per day (valid theme park admission required). Guests will also enjoy Complimentary resort-wide transportation, including water taxis connecting the hotels and theme parks, priority seating at select restaurants throughout the resort, complimentary package delivery to guest rooms and resort-wide charging privileges with your hotel room key card. Hotel rooms can accommodate up to five people per room - roll away required for the 5th person (fees apply). Pet Friendly rooms are available. Restrictions Apply.

Loews Portofino Bay Hotel at Universal Orlando Resort Rooms

Deluxe 2 Queen/1 King
DELUXE ROOM 2 QUEEN BEDS OR 1 KING ROOM. LAVISH 490 SQ FT ROOM WITH SEPARATE TUB AND SHOWER. LARGER ROOM THAN GARDEN OR BAYVIEW. 2 QUEEN BED SLEEPS UP TO 5 WITH ROLLAWAY (fee applies)
BAY VIEW 2 QUEEN/1KING
BAY VIEW 2 QUEEN BEDS OR 1 KING BED. BEAUTIFUL 450 SQ FT ROOM WITH STUNNING VIEW OF BAY AND HARBOR PIAZZA SLEEPS UP TO 3 WITH ROLLOWAY - Fees Apply For Rollaway.
GARDEN VIEW 2 QUEEN/1 KING
GARDEN VIEW 2 QUEEN BEDS OR 1 KING BED. BEAUTIFUL 450 SQ FT ROOM OVERLOOKING GARDEN AREA 2 QUEEN SLEEPS UP TO 5 ADULTS WITH ROLLAWAY - fee applies

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Hotel Map

28.4805 -81.4597
Nearby airports
Orlando International Airport, (MCO), 12.00, MI, W; Orlando/Sanford Airport, (SFB), 35.00, MI, NW;
Area description
Resort

Nearby points of interest

  • Universal Studios Escape: 0.4 mi
  • Universal Islands of Adventure: 0.6 mi
  • Universal Studios Florida: 0.8 mi
  • Malibu Grand Prix: 0.9 mi
  • Skyventure: 1.2 mi
  • Guinness World of Records: 2.4 mi
  • Ripley's Believe It Or Not: 2.4 mi
  • Movie Rider: 2.7 mi
  • King Henry's Feast: 3.1 mi
  • Trainland: 3.3 mi
  • Wonderworks: 3.3 mi
  • Seaworld Orlando: 4.8 mi
  • Sea World Adventure Park: 5 mi
  • TD Waterhouse Centre: 6.5 mi
  • John Young Planetarium: 7.9 mi
  • Universal Studios Escape: 0.4 mi
  • Universal Islands of Adventure: 0.6 mi
  • Universal Studios Florida: 0.8 mi
  • Malibu Grand Prix: 0.9 mi
  • Skyventure: 1.2 mi
  • Guinness World of Records: 2.4 mi
  • Ripley's Believe It Or Not: 2.4 mi
  • Movie Rider: 2.7 mi
  • King Henry's Feast: 3.1 mi
  • Trainland: 3.3 mi
  • Wonderworks: 3.3 mi
  • Seaworld Orlando: 4.8 mi
  • Sea World Adventure Park: 5 mi
  • TD Waterhouse Centre: 6.5 mi
  • John Young Planetarium: 7.9 mi
  • Loch Haven Park: 8.2 mi
  • Orange County Historical Museum: 8.4 mi
  • Orlando Museum of Art: 8.6 mi
  • Gatorland: 9.2 mi
  • Lake Whippoorwill Speedway: 14.6 mi

Amenities

  • 24 hour front desk
  • 24 hour room service
  • 24 hour security
  • Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Air conditioned
  • AM/FM alarm clock
  • ATM/Cash machine
  • Audio visual equipment
  • Babysitting/Child services
  • Bar/Lounge
  • Barber shop
  • Barber/Beauty shop
  • Bath tub
  • Bathroom telephone
  • Brailled elevators
  • Business center
  • Car rental desk
  • Children's activities
  • Coffee maker in room
  • Coffee shop
  • Concierge desk
  • Conference facilities
  • Conference suite
  • Continental breakfast
  • Copy service
  • Currency exchange
  • Doctor on call
  • Doorman
  • Electronic door locks
  • Elevators
  • Executive level
  • Exercise gym
  • Express checkout
  • Fitness center
  • Fitness center or spa
  • Free newspaper
  • Game room
  • Gift shop
  • Golf
  • Guest laundromat
  • Hairdryer in room
  • Handicapped rooms/facilities
  • Health club
  • Heated guest rooms
  • Heated pool
  • High-speed internet
  • Ice machine
  • In room movies
  • Indoor parking
  • Iron
  • Ironing board
  • Jacuzzi
  • Jogging track
  • Kennels
  • Laundry service
  • Laundry/Valet services
  • Live entertainment
  • Lounge
  • Maid service
  • Meeting/Banquet facilities
  • Mini bar
  • News stand
  • No smoking rooms/facilities
  • Nursery for children
  • Outdoor pool
  • Outlet adapters
  • Parking
  • Pets allowed
  • Phone with speaker
  • Play ground
  • Pool
  • Porters
  • Radio
  • Ramp access to buildings
  • Restaurant
  • Room service
  • Safe
  • Safe deposit box
  • Sauna
  • Security
  • Smoke detectors
  • Sprinklers in rooms
  • Telephone
  • Television with cable
  • Temperature control
  • Tour desk
  • Turndown service
  • TV
  • TV remote control
  • Valet parking
  • Video checkout
  • Wake-up service
  • Wheel chair access

Dining

Bice Ristorante
Opens in Fall of 2004

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (43)

Ratings and reviews for Loews Portofino Bay Hotel at Universal Orlando Resort

Overall score

4.2 / 5
43 out of 43
Amenities:
4.3
Room cleanliness:
4.7
Hotel staff:
4.5
Room comfort:
4.5
Location:
4.8
Value:
3.9

86% would recommend to a friend.

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Review of Loews Portofino Bay Hotel at Universal Orlando Resort

Reviewer score

3
Too Much for Little
Dallas, Texas
Oct 22, 2012

Too Much for Too Little

I am really not hard to please when it comes to staying at a Hotel, but this one takes the cake. Everything is too expensive, and everything will cost you. There is no shuttle from Airport to Hotel and the transportation that is provided is extremely expensive. No vending machines in the Hotel, so you will have to purchase your snacks from the very expensive restaurants. Ten dollars per person to use the workout equipment is just one example of how this Hotel gouges you at every turn. Parking your rental car will cost you a small fortune, be prepared to spend at least $100 per day on incidentals, and if you have kids good luck!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
2
Dining tip: In Hotel

Too Expensive!!!!!

Review of Loews Portofino Bay Hotel at Universal Orlando Resort

Reviewer score

5
Florida Fanatics
Glasgow, Scotland
Aug 12, 2012

Out of this wizarding world

First class service. Got upgraded which was even better. Room spacious, Comfortable bed. Couldn't be better for going into Universal's theme parks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Book your City Walk restaurant at the hotel concierge in the morning then you don't have to queue at night.

Review of Loews Portofino Bay Hotel at Universal Orlando Resort

Reviewer score

4
Ma Jam
Decatur AL
Jul 29, 2012

Family Trip

The staff was wonderful. But the room needs a little updating.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Time-saving tip: Short walk from hotel

Take the water taxi's to the parks!! And take advantage of the early open to the parks!!

Review of Loews Portofino Bay Hotel at Universal Orlando Resort

Reviewer score

5
JMP333
Pittsburgh, PA
Jul 21, 2012

Great getaway

This was a nostalgia trip for us. We did about 5 years ago and had a great time. The second time did not disappoint. We really like the hotel: great location, beautiful grounds, nice pools, great staff. Terrific vacation!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: In Hotel

Go to Sal's for a quick continental breakfast or at the trattoria across the way for a $20 buffet with made to order omelets and pancakes.

Review of Loews Portofino Bay Hotel at Universal Orlando Resort

Reviewer score

2
mjtspirit
Chicago, IL
Jul 13, 2012

Orlando 2012

Very disappointing for the money and unpublished extras like the charge for wi-fi in the room and $10 daily charge for use of the fitness center (never run across this before) make this a really poor value. We chose Portofino over their sister property, Hard Rock because we were told it was quieter, which it was, but that's primarily because there is virtually nothing going on there. This hotel is badly in need of an entertainment director. We actually spent most of our hotel time with friends atthe Hard Rock pool bar and used their free fitness center on our Portofino reservation. While the room was clean and comfortable, the issues described above combined with the relative indifference of the front desk staff and arrogance of the spa staff make this a definite no for future travel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
1
Review of Loews Portofino Bay Hotel at Universal Orlando Resort

Reviewer score

4
The Fabulous Four
Livonia, MI
Jun 25, 2012

Great location and staff

The staff were excellent! It was great to get a club room so that you had breakfast, snacks, and beverages available throughout the day. An express line pass for Universal and Islands of Adventure comes as part of the room package and that was great to have. Nice pools and hotel amenities. Ride the ferry to City Walk or the parks. I Highly recommend this hotel. :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Not Applicable

Staying on the Universal Property gets you an Express Pass which cuts down on the time you spend in lines at the rides and attractions.

Review of Loews Portofino Bay Hotel at Universal Orlando Resort

Reviewer score

4
Robnoc
Connecticut, USA
Oct 17, 2011

Convenient

Great hotel in excellent location for access to the Universal parks.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of Loews Portofino Bay Hotel at Universal Orlando Resort

Reviewer score

5
Munchie Machine
Toms River, NJ 08753, USA
Sep 18, 2011

Son's 1st Trip to Florida - Fabulous !!!

Great place. Friendly staff, fun activities for the kids, fabulous facility & pool and close to all attractions. We enjoyed our stay and will return in our future trips to Florida.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Short Drive to Florida Theme Parks and a short Boat Ride to Universal Attractions.

Review of Loews Portofino Bay Hotel at Universal Orlando Resort

Reviewer score

5
Cynlyn
Flushing, Queens, NY, USA
Sep 9, 2011

AWESOME VACATION

We can't wait to go back. The Portofino Bay Resort was spectacular. Very clean. The room was a nice size, very clean and what a beautiful view of the water. Water taxi took us right to the parks in just a few minutes and no waiting in line for the rides when we used our room key. Definitely gets a thumbs up in my book. The hotel restaurants were amazing as well. Everyone is just so pleasant, helpful and friendly and calls you by name!!!!! Overall great experience. I didn't want to leave.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Loews Portofino Bay Hotel at Universal Orlando Resort

Reviewer score

4
honey girl
Temple, Texas
Aug 31, 2011

wonderful for the family

helpful and friendly staff. Clean rooms. love all the Italian restaurants from the elegant to down right bistro.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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