Hyatt Regency Grand Cypress

I really looked forward to this vacation stay. When I checked-in, I was informed that most of the pools and surrounding areas were being renovated. Then I was informed that valet parking was $25 per day or it would cost me $12 per day to park the car myself. I chose self-park and guess what?? It took me about 15 minutes to walk from the lot to my room. Also, the "balcony" turned out to be a twenty inch ledge with a secure guardrail. It was terrifying to stand out on that ledge. Between these problems and the construction noise, I checked out the next morning. I should have been informed of the construction when I first made the reservation, not after driving 10 hours to get there.

The location was great, just removed from the busy Disney downtown, almost walkable. Food was good but expensive. Shuttle to Golf courses helped. I will recommend the New Course with super friendly staff. On the minus side, the WiFi didn't work most of the time (though they gave me $50 off for 4 nights) an the internal network including check was wasn't up at all. They could do a better job checking it before letting customers in and making them spend 2 hours with maintenance

Perfect hotel and amenities ! Great service ! Should have vending machines. Don't buy attraction and park tickets in the hotel. They are cheaper at the venues.

The hotel is under under construction, pretty darn loud 8am to 8pm.

The staff was extremely friendly and welcoming, the room was gorgeous and comfortable, the pool is amazing and the free shuttle to the disney parks is so convenient. My only complaint with this hotel was with some of the restaurant staff. It felt like a trap. The minute we entered the restaurant, the hostess directed us to the buffet, making it sound like that portion was complimentary. Then she handed us a $50 bill. The hotel was amazing but, I strongly recommend eating elsewhere.

The hotel staff was very nice. We stayed for one night for our honeymoon before flying out to our actual honeymoon destination. I was all excited about having a balcony to sit out at. Only a few of their suites have that. SO, don't pay extra for a balcony cause you'll likely have an area that MIGHT have standing room. This hotel is huge. We were on a high floor with a nice enough view. It seemed like we had to park all the way out in Timbuktu before getting to the front desk and then up many floors to our room. The walk back to the car didn't seem so bad, so self parking is doable. It is also $11.00. They also add a resort fee so consider that when you think you're getting a great deal. Overall, the room was clean, nicely decorated, and the bed was comfy. They upgraded us to a suite with a kitchen an living room area. They did offer us champagne when we arrived since they knew we'd just gotten married. We weren't really there long enough to enjoy it or investigate all they had to offer but the room was very comfortable.

one of the nicer hyatts, but not the nicest. great amenities, but you pay for it with a hidden $50 resort fee. Overall, very good value. The pool is open all night, which is rare and a huge plus if you're older than 15 and younger than 65.

friendly staff, nice clean rooms, good restaurants on the resort, close to the fun stuff

Top notch luxurious resort...great deal for the price...perfect for all! Ideal and perfect location this hotel in downtown Disney is very close to everything. All around superb from front desk -bell staff to amenities, upscale if a bit pricey dining-food to nightlife and amazing pools...we were very satisfied with what this resort has to offer. Hotel is gay friendly and perfect for couples as well. Pool view rooms are the best w/ breathtaking views of disney and nightly fireworks. We had a corner pool view room with 2 balconies. Delightful! Only problem is the housekeeping staff is terribly slow and sloppy in cleaning the rooms and they do not do a fair job cleaning so you must stay on top of them but the front desk seem to be aware of this already. Other than that...a great hotel and a comfortable stay for a vacation. ****

Overall a good value as we did a buy 4 nights get the 5th free deal making the price midrange of what we looked at. Garden view room was fine, no need to upgrade to pool view just for the fireworks because there is an enormous window view in the hallways that connect each "wing" of the hotel where you can stand and watch the Epcot fireworks (which are not really all that impressive anyway from the distance we were at). I actually would suggest a garden view if you like to sleep because the hotel seems to host a lot of conventions and parties that are held poolside and may be playing semi-loud music in the early evening. So, if you have kids and you want to sleep by 9pm/10pm, it might not be ideal. Many complain about the resort fee but its not like they try to hide it on you before you book. I wish they would just bake it into the price of the hotel. It does afford a lot of nice amenities if you think you will have the time to use them (but they charge for pool noodles or floaties which I found rather absurd). The grounds are beautiful but expansive so if you like a smallish feel to your hotel stays this is not the place for you. As close to Disney World as most of the Disney resorts are so location can't be beat. Lots of inexpensive restaurants nearby if you don't want to eat the pricey hotel food. The fridge provided in the room wasn't really a fridge but a "cooler" so if you really need to keep things very cold, you may need to bring ice into the cooler to keep it cold enough. The bathrooms have been recently redone and the housekeeping staff must be livid. Its nice and all but Kohler Verticyl (I believe) sinks? They just don't drain, a mess to clean up but its not your job I suppose, just an odd choice for a hotel. Also, the shower/tub enclosure uses a splashguard style door rather than a full enclosure. Certainly nicer than a shower curtain but water will go everywhere. Again, glad I didn't have to clean it up and we tried our best not to get water all over but its nearly impossible. Best things about the hotel were the location (never more than 10 minute drive from any Disney park) and the staff.... everyone was friendly from the valet to the front desk (and they were very pleasant in dealing with when I asked for an extra hour for checkout, don't be greedy and ask for a 4pm and they might just give you a tiny slice of extra time if your flight isn't leaving until later.) Worst things about the hotel were its size which means lots of parties and conventions so the occasional wait for the elevator, and, I did think it was absurd that with all the $22 resort fee DOES include, they could not loan us a pair of arm floaties or a float ring for our 4-year old to use in the pool. You can't help but feel nickel and dimed at that point. That being said, the pool was also very nice (aside from the parade of lovebugs inhabiting the pool area, not the hotels fault, thats just Florida in May) and there are really three pools to choose from, including one designated as a quiet zone. I would hate to stay at this hotel when it was overcrowded with families but while we were there, it was overcrowded with businesspeople / convention goers who spent most of the day in conference rooms, the poor things. They do live it up at night around the pool however. If they ever do a special deal on their suites, I would consider coming back again with the whole family (2 adults, 3 kids) but there is no way I would want to cram 2 adults and 3 kids into one regular size room.