$133 Avg/night
Rate based on Check-in: May 21, 2013 Check-out: May 22, 2013

Crowne Plaza ORLANDO-UNIVERSAL

4 stars
7800 UNIVERSAL BOULEVARD, ORLANDO, FL 32819
Hotel Overview
Reviewer score
4.0
out of 5
204 reviews
Wonderful hotel

My family love this hotel. The rooms were clean, the staff was friendly, and the location was... See full review

  • TRAVEL MOM 2479
  • May 8, 2013
Excellent all the way around

Everything at this hotel was simply top notch. Staff was really friendly and helpful. Room was... See full review

  • Miggzy
  • Apr 7, 2013
Art Deco chic in the heart of America's adventure playground

Location is everything for the Crowne Plaza Orlando-Universal. Situated on Universal Boulevard overlooking International Drive, this towering hotel, modelled on classic Art Deco architecture, puts the guest right at the heart of all the theme parks that Orlando has to offer. Complimentary shuttle services to a variety of attractions are all part of the immaculate service that the Crowne Plaza Orlando-Universal prides itself on.

3 Reasons To Stay:
  • Complimentary transport whisks guests to great Orlando theme parks
  • I-Ride Trolley stops right in front of the hotel
Crowne Plaza Orlando Universal Rooms

A smart, modern setting greets guests at the Crowne Plaza Orlando-Universal. A choice of rooms ranging from standard, which is immaculate and modern to executive deluxe, which provides extras that include complimentary toiletries, cable/satellite TV and daily housekeeping. The option to choose allergen-free suites is a thoughtful touch aimed to put customers at ease, and the luxurious Sleep Advantage package is a very enticing prospect, promising a sleep-enhancing CD, an eye mask and lavender spray, all conducive to an excellent night of sleep after visiting theme parks. Crowne Plaza Orlando-Universal guests can also relax in one of the on-site swimming pools or go for the burn in the fitness center.

Things To Do:
  • Universal Orlando Resort (1.9 mi/3 km)
  • Aquatica (3.1 mi/4.9 km)
  • SeaWorld Orlando (3.3 mi/5.3 km)

Amenities

  • High-speed internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
Shops/Commercial services
Tour desk
Porters
FAX
Gift shop
Currency exchange
Overhead projector
White board
Internet
High-speed internet
Parking
FREE parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Safe
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
In room movies
Temperature control
Ironing board
Bath tub

Recommendations for you

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Reviewer score 4.4 out of 5

Hotel Map

28.4518 -81.4659
Nearby airports
Orlando International Airport, (MCO), 13.90, MI, NW;
Area description
Resort, resort

Nearby points of interest

  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Movie Rider: 0.8 mi
  • Skyventure: 0.8 mi
  • King Henry's Feast: 1.1 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orlando Convention Center: 1.8 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Movie Rider: 0.8 mi
  • Skyventure: 0.8 mi
  • King Henry's Feast: 1.1 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orlando Convention Center: 1.8 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Discovery Cove: 3.2 mi
  • The Florida Mall: 4.3 mi
  • Gatorland: 7.6 mi
  • Downtown Orlando: 8 mi
  • Amway Arena: 8.3 mi
  • Bob Carr Performing Arts Centre: 8.3 mi
  • TD Waterhouse Centre: 8.3 mi
  • Lake Eola Swan Boat & Gondola Rentals: 8.4 mi
  • John Young Planetarium: 9.7 mi
  • Loch Haven Park: 10 mi
  • Orange County Historical Museum: 10.3 mi
  • Orlando Museum of Art: 10.4 mi
  • Lake Whippoorwill Speedway: 14.2 mi

Dining

Cafe del Sol
Mornings Start at Cafe del Sol where you can savor a delicious American style breakfast. Our special buffet breakfast features a station for made to order omelets, pancakes and waffles, as well as, a la carte menu options. Kids 10 and under dining with an
Elements Bar and Grill
Conveniently located in the lobby of our hotel, Elements Bar and Grill is the perfect place for an appetizing sandwich or a trendy cocktail. Elements, serves a full menu midday through evening and features delicious selections such as fish tacos, hamburg
Elements Bar and Grille
Planning to meet up with a client or collegue? How about a craving for an appetizing sandwich or a trendy cocktail? Elements Bar and Grille is conveniently located in the lobby of the hotel and serves a full menu midday through the evening. With three p

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (204)

Ratings and reviews for Crowne Plaza ORLANDO-UNIVERSAL

Overall score

4 / 5
204 out of 204
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.3
Value:
4

88% would recommend to a friend.

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Review this hotel
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
NC Family Fun
Rocky Mount, NC
Apr 26, 2011

Very nice stay

Very nice hotel. Room was very clean and comfy. Shower/bath clean and stocked. Only negative was no complimentary breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Dining tip: Long walk from hotel

A bit of a walk to International Drive. I thought it was closer.

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
Anonymous
Business
Milwaukee, WI
Apr 19, 2011

Orlando 2/27/11

Hotel - Crowne was an excellent choice, nice room and excellent service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
travelboy
East Lansing, MI
Apr 12, 2011

Great Orlando Location

The hotel served as a great base for our exploration of Universal and Disney. It's location close to Interstate 4 made it easy to get to the various locations we wanted to visit.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
akuavi
new york, NY
Apr 5, 2011

Way better than expected

The photographs do not do this hotel justice,(ie the pool appears small on the photo, etc...) . It was difficult to gauge from them what we would find on arrival and we based our choice greatly on customer reviews.We were very pleasantly surprised. The hotel is very well kept, very clean, the pool area is a nice place to relax or even have dinner or a drink (they have tables set up all around), the pool is decent size, it stays open late!,with an outdoor jacuzzi. The gift shop also stays open late which comes in handy for last minute necessities. the staff is friendly and professional. The only drawback is that the complimentary shuttles to the parks advertized on the website are very infrequent and apparently are only available in the morning. So most of the time we ended up catching a cab ( a short , inexpensive ride , as the hotel is very close to ALL parks but yet something to be considered if they want to inprove on anything)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
Anonymous
SAINT CHARLES, MO
Mar 18, 2011

UNBELIEVABLE FOR THE PRICE

It was a beautiful, elegant, hotel-we loved it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

SEAWORLD, UNIVERSAL STUDIOS & MAGIC KINGDON

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
Tene
philadelphia, pa
Mar 8, 2011

Clean, but rude front desk employees

Universal studios vacation

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Nightlife tip: Short drive from hotel

Citywalk is a great place for dinner. Hotel charges $10 for a car to get there, but cab ride is really only $7 (you'll need to fend for yourself on the way back and that's what a cab will run).

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
Anonymous
Orlando, FL
Jan 31, 2011

[...]

Hotel was good however no refridgerator and room is about enough for two people.... [...]

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Entertainment tip: Short walk from hotel

International drive tourist area.

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

1
Very upset tourist
Seattle, WA
Jan 10, 2011

Terrible experience at the Crown Orlando

We chose the Crown Universal Orlando because it was central to all locations. Once there, we had several very negative experiences with the staff and decided that we wanted to shorten our stay from 8 days to 2 days. It took many hours and many phone calls to be able to do this. Crowne wanted us to pay for the entire reservation regardless of when we left. The desk staff and manager were entirely rude, Crowne corporate was not able to assist without 'approval' from the local manager. [...] the best we were able to do was leave early with a one day penalty. To top it off, there was a fire alarm pulled while we were going through this and we stood outside with many other guests for 30 minutes. When no one came to give us an update, we went into the lobby to find it was business as usual. We told both the front desk and the conciere that there were still people outside and no one went to tell them to come in. Also this caused the internet to be down which further complicated or attempts to leave the hotel. Overall, awful experience, rude staff, and a below par hotel made this the worst hotel experience ever.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
Anghel
Chicago,IL
Jan 10, 2011

Beautiful experience

Very nice people.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
Vooter
Shorewood Illinois
Jan 4, 2011

Crown Plaza Orlando Visit

The location was great for what we wanted to do. Hotel was close enough to Universal Studios and City Walk that a short cab ride ($10) was a better option than driving and parking there ($15). For $5 difference it saved a long walk from the parking garage at the park and no worries about directions or DUI's if you wanted a few drinks while visiting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Money-saving tip: Short walk from hotel

Giardonos pizza next door was excellent Chicago Style pizza and the liquor store next door was handy too.

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