$99 Avg/night
Rate based on Check-in: May 23, 2015 Check-out: May 24, 2015

Crowne Plaza ORLANDO-UNIVERSAL

4 stars
View map of 7800 Universal Boulevard, Orlando, FL 32819

Hotel Overview

Ratings and reviews for Crowne Plaza ORLANDO-UNIVERSAL

Overall score

4 / 5
5.01.0
309 out of 309
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.2
Location:
4.3
Value:
4

88% would recommend to a friend.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
5.01.0
Miggzy
Grand junction, co
Apr 7, 2013

Excellent all the way around

Everything at this hotel was simply top notch. Staff was really friendly and helpful. Room was clean and spacious. Restaurant is excellent and room service was great also. Great experience for a 4 star hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Anonymous
Business
Somerset, NJ
Dec 14, 2009

Nothing Special

Hotel rooms were clean and comfortable, pool was small,hotel staff was not personable.Be prepared to circle the lot if you intend to park without valet. Given the number of four star hotels in the area I think I'll try another next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
koto
Business
boston
Sep 6, 2014

universal orlando

nearby universal. it was nice.but from hotel's taxi is a little expensive. and internet access was not free.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Biz Traveler Mom
Business
Missouri
Oct 21, 2014

Uncomfortable bed & gnats. Otherwise fine.

The beds were worn- typical rut in the middle. Gnats in the room were annoying- I hope they were gnats! Work out room had several broken treadmills and seemed worn. Family oriented hotel. Nice staff, good location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Grandpa with grandkids
Business
Orlando, Fl
Nov 16, 2014

Expected more

The person that checked us in was curt bordering on rude. Thank goodness the others we spoke with at counter were friendly.The room set up was poor. No flat space to prepare coffee. The chair barely fitted in the room. Fan in bathroom not working. Slow drains in sink and tub. Staff at restaurants were really nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Shock top bear
Business
New York
Dec 1, 2014

Great location

Great location to a lot of restaurants and attractions

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Sam.r
Business
N/A
Jan 5, 2015

Ok hotel

Ok hotel- not as good inside true rooms compared to the exterior and lobby

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Edward F.
Business
N/A
Mar 19, 2015

Average hotel at premium price

There was nothing special about the hotel other than its location (very close to Universal). The room could have been cleaner (found mold in the coffee cups). The service could have been better (called for extra towels that were not delivered on two occasions). The food in the restaurant in the hotel was good, but a bit pricey ($70 for breakfast for four). And there was an extra $10/night parking fee that came as an unpleasant surprise.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Lizzi
Business
Santa Clarita, CA
Feb 17, 2014

Nice hotel and great location.

Hotel was clean, staff friendly. Shuttles don't go to all the parks, but it is better to rent a car. Room and beds really nice and clean. Traffic is really hectic but because all many restaurants are around the corner. The Florida mall is really close. Very happy with this choice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Traffic is really busy maybe is better to walk.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
stacey funk
Business
flushing, new york
Feb 25, 2014

ten minutes to fun

there was no all day shuttle but there was 3 available but all staff I encounter were fabulous and very happy had a great time and the bed was awesome wanted to take it back home thanks for the fun and comfort

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
FenceSC
Business
Bluffton, SC
Mar 11, 2014

Crowne Plaza Stay

The hotel was great. Location was very convenient to Universal Studios. Price was hard to beat. Only thing that kept off the 5th star was that parking is at a premium, especially later in the evening, and even parking your own car costs a daily fee.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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