Crowne Plaza ORLANDO-UNIVERSAL

4 stars
7800 Universal Boulevard, Orlando, FL 32819
Hotel Overview
Reviewer score
4.0
out of 5
287 reviews
Awesome vocation

My friends and I stay in this hotel for 7 days. It has free shuttle to Disney and Universal... See full review

  • Xiaoxi Q.
  • Dec 23, 2014
business

staff was very helpful and over all stay was lovely. See full review

  • leawanna rankin
  • Dec 8, 2014
Art Deco chic in the heart of America's adventure playground

Location is everything for the Crowne Plaza Orlando-Universal. Situated on Universal Boulevard overlooking International Drive, this towering hotel, modelled on classic Art Deco architecture, puts the guest right at the heart of all the theme parks that Orlando has to offer. Complimentary shuttle services to a variety of attractions are all part of the immaculate service that the Crowne Plaza Orlando-Universal prides itself on.

3 Reasons To Stay:
  • Complimentary transport whisks guests to great Orlando theme parks
  • I-Ride Trolley stops right in front of the hotel
Crowne Plaza Orlando Universal Rooms

A smart, modern setting greets guests at the Crowne Plaza Orlando-Universal. A choice of rooms ranging from standard, which is immaculate and modern to executive deluxe, which provides extras that include complimentary toiletries, cable/satellite TV and daily housekeeping. The option to choose allergen-free suites is a thoughtful touch aimed to put customers at ease, and the luxurious Sleep Advantage package is a very enticing prospect, promising a sleep-enhancing CD, an eye mask and lavender spray, all conducive to an excellent night of sleep after visiting theme parks. Crowne Plaza Orlando-Universal guests can also relax in one of the on-site swimming pools or go for the burn in the fitness center.

Things To Do:
  • Universal Orlando Resort (1.9 mi/3 km)
  • Aquatica (3.1 mi/4.9 km)
  • SeaWorld Orlando (3.3 mi/5.3 km)

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
Concierge desk
ATM/Cash machine
Tour desk
Porters
FAX
Gift shop
Currency exchange
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board
Bath tub

Hotel Map

28.4518 -81.4659
Nearby airports
Orlando International Airport, (MCO), 13.90, MI, NW;
Area description
Resort, resort

Nearby points of interest

  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 1.4 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orange County Convention Center: 1.8 mi
  • Shingle Creek Golf Club: 2.1 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Millenia Mall Complex: 3.1 mi
  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 1.4 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orange County Convention Center: 1.8 mi
  • Shingle Creek Golf Club: 2.1 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Millenia Mall Complex: 3.1 mi
  • Discovery Cove: 3.2 mi
  • The Florida Mall: 4.3 mi
  • The Florida Citrus Bowl: 7.1 mi
  • Gatorland: 7.6 mi
  • Downtown Orlando: 8 mi
  • Amway Arena: 8.3 mi
  • Bob Carr Performing Arts Centre: 8.3 mi
  • TD Waterhouse Centre: 8.3 mi
  • Lake Eola Swan Boat & Gondola Rentals: 8.4 mi
  • John Young Planetarium: 9.7 mi
  • Loch Haven Park: 10 mi
  • Orange County Historical Museum: 10.3 mi
  • Orlando Museum of Art: 10.4 mi
  • Lake Whippoorwill Speedway: 14.2 mi
  • CFE Arena: 19.5 mi
  • Bright House Networks Stadium: 19.9 mi

Dining

Cafe del Sol
Delicious cuisine served as a buffet or a la carte and a spectacular view of the pool and courtyard combine to make Cafe Del Sol a great place to enjoy breakfast. Our casual restaurant is perfect for families with kids 10 and under who eat free with purch
Elements Bar and Grille
Craving an appetizing sandwich or a trendy cocktail? Elements is located in the lobby of the hotel and serves a full menu midday through the evening with four plasma TVs so you can catch the score or the news of the day.
Aqua Tiki Bar
Refresh yourself with delectable drinks and tapas at our Aqua Tiki Bar, offering frozen drinks, beer, wine and light fare. Take in a game or a match on a high definition plasma TV and the kids never have to leave the pool!
Giordano's
Deep dish pizza, pasta, salads sandwiches and more!
Perkins
Restaurant and Bakery serving breakfast, lunch and dinner.
Fish Bones
Offers fresh seafood, aged steaks and prime rib.
Elements Bar and Grille
With three plasma Tvs, Elements Bar and Grille is the perfect place to catch the score or the news of the day. For a more casual experience, we offer Aqua Pool Bar. If you prefer to drink and dine poolside, check out Aqua's light menu for lunch and dinn

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (287)

Ratings and reviews for Crowne Plaza ORLANDO-UNIVERSAL

Overall score

4 / 5
5.01.0
287 out of 287
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.3
Value:
3.9

89% would recommend to a friend.

Sort by:
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Downtown Calgary Delta
Business
Arlington, VA
Feb 28, 2010

A Warmer Orlando in the Winter of 2010

I was looking for a place for a quick get away from the frozen and snowy mid-atlantic area. Although two days were barely in the low 60's, it still was much better than Arlington, VA which was in the mid-30s and low 40s. The hotel was fairly ordinary nothing outstanding but I did get a very good rate per night. The pool area was very small and loud; not a good place to relax and read a book. The hotel restaurant was very ordinary and I ate almost all of my lunches and dinners outside the hotel. The hotel was basically on International Drive where numerous good and very good restaurants exist for all types of food--grill, seafood, steak, asian/oriental, etc. This hotel was a very good deal and it was located very close to all the tourist areas.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

eat outside of the hotel; there are numerous very good restaurants within a short walk or quick car ride. If you are going to the Pointe Mall you will have to park in the parking garage and pay to exit. No validation exists. Carefully select you restaurant--some are very good but expensive and some are not very good and expensive.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
koto
Business
boston
Sep 6, 2014

universal orlando

nearby universal. it was nice.but from hotel's taxi is a little expensive. and internet access was not free.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Biz Traveler Mom
Business
Missouri
Oct 21, 2014

Uncomfortable bed & gnats. Otherwise fine.

The beds were worn- typical rut in the middle. Gnats in the room were annoying- I hope they were gnats! Work out room had several broken treadmills and seemed worn. Family oriented hotel. Nice staff, good location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Grandpa with grandkids
Business
Orlando, Fl
Nov 16, 2014

Expected more

The person that checked us in was curt bordering on rude. Thank goodness the others we spoke with at counter were friendly.The room set up was poor. No flat space to prepare coffee. The chair barely fitted in the room. Fan in bathroom not working. Slow drains in sink and tub. Staff at restaurants were really nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Shock top bear
Business
New York
Dec 1, 2014

Great location

Great location to a lot of restaurants and attractions

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Anonymous
Business
Troy, NY
May 6, 2009

Great Place to Stay!

The room was great, we stayed in a junior suite. It had an extremely comfortable bed and pillows. No problem getting to sleep at all. A wet bar, mini fridge, flat screen T.V., sofa and chair made the room feel more like a small apartment. The hotel seemed very clean,a huge priority for me. The pool was heated and felt great. It had a hot tub that seemed to be getting a lot of use, but we avoided it. The fitness center seemed to have a lot of equipment, too. One thing I didn't like was that there wasn't too much you could walk too, not even restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Fish Bones is a restaurant not too far away. Good food and nice atmosphere.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Anonymous
Business
San Juan, PR
Aug 4, 2009

Very good

I felt that for the price I paid we got an excellent room, courtious staff, and great location!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Anonymous
Business
QUEENS,NY
Aug 8, 2009

i loved it

ARRIVED FOUR HOURS PAST CHECKING TIME AND WASCHEC IN WITH ANY ISSUES. THE ROOM THAT WE WERE GIVEN WAS VERY NICE AND CLEAN AND THE BED WAS GREAT.FREE SHUTTULE SERVICE WAS OFFERED TO ALMOST ALL THE ATTRACTIONS AND INFO WERE GIVE ABOUT ALTERNITIVE TRANSPORTATION TO OTHER.THE I-RIDE TROLLEY WAS INTRODUCE TO US AND WE FOUND IT TO BE A GREAT DEAL. THE ONLY THING WAS WE HAD TO WALK ABOUT 6-10 MINTUE TO GET SOMETHING TO EAT.I would DEFINITLY REFER THIS HOTEL AND WOULD STAY THERE IN A HEART BEAT AGAIN.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

THE I-RIDE FOR THREE PEOPLE FOR SEVEN DAYS IT JUST $18.00 DOLLARS AND THEY GO TO MOST OF THE ATTRACTIONS. THEY RUN EVERY 15-30 MINTUES.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Mr. Mom
Business
Puerto Vallart, Mx
Aug 12, 2009

First Class - Crowne Plaza Universal

Hotel accommodated every need and exceeded all expectations. Cheap Tkt room had perfect view, NOT an inferior room in any way for the cheaper price. Free internet computers in business center was a surprise. Location could not have been better for quiet, but in immediate vicinity for restaurants, fun centers, and easy transportation to outlet malls. The area was very safe. Lost articles on the van from Disney and also on the trolley were found and returned fully intact and in perfect condition. The only disappointment, but it was more my fault, is that local and long distance calls are accessed by dialing "9" on the phone. It used to be that "8" was necessary in hotels to access long distance. Therefore, there is no barrier to placing an unexpected long distance call. I got hit with a $54 bill to call a number that was about 30 miles away outside of Orlando. That hurt!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Anonymous
Business
California
Aug 20, 2009

Rock

Great location ,very clean,friendly staff,and beautiful view of Orlando. My dislikes was that the toilet backed up and no free Internet. To expensive for the Internet $13.00 a day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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