Crowne Plaza ORLANDO-UNIVERSAL

4 stars
View map of 7800 Universal Boulevard, Orlando, FL 32819

Hotel Overview

4/5

Overall score

88%

Would recommend

Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.2
Location:
4.3
Value:
4
Art Deco chic in the heart of America's adventure playground

Location is everything for the Crowne Plaza Orlando-Universal. Situated on Universal Boulevard overlooking International Drive, this towering hotel, modelled on classic Art Deco architecture, puts the guest right at the heart of all the theme parks that Orlando has to offer. Complimentary shuttle services to a variety of attractions are all part of the immaculate service that the Crowne Plaza Orlando-Universal prides itself on.

3 Reasons To Stay:
  • Complimentary transport whisks guests to great Orlando theme parks
  • I-Ride Trolley stops right in front of the hotel
Crowne Plaza Orlando Universal Rooms

A smart, modern setting greets guests at the Crowne Plaza Orlando-Universal. A choice of rooms ranging from standard, which is immaculate and modern to executive deluxe, which provides extras that include complimentary toiletries, cable/satellite TV and daily housekeeping. The option to choose allergen-free suites is a thoughtful touch aimed to put customers at ease, and the luxurious Sleep Advantage package is a very enticing prospect, promising a sleep-enhancing CD, an eye mask and lavender spray, all conducive to an excellent night of sleep after visiting theme parks. Crowne Plaza Orlando-Universal guests can also relax in one of the on-site swimming pools or go for the burn in the fitness center.

Things To Do:
  • Universal Orlando Resort (1.9 mi/3 km)
  • Aquatica (3.1 mi/4.9 km)
  • SeaWorld Orlando (3.3 mi/5.3 km)

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Ice machine
Activities
Indoor pool
Children's activities
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
Concierge desk
ATM/Cash machine
Tour desk
Porters
FAX
Gift shop
Currency exchange
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Safe
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Turndown service
Cribs available
Sofa bed
Temperature control
Ironing board
Bath tub

Hotel Map

28.4518 -81.4659
Area served
Orlando
Nearby airports
Orlando International Airport, (MCO), 13.90, MI, NW;
Area description
Resort, resort

Nearby points of interest

  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 1.4 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orange County Convention Center: 1.8 mi
  • Shingle Creek Golf Club: 2.1 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Millenia Mall Complex: 3.1 mi
  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 1.4 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orange County Convention Center: 1.8 mi
  • Shingle Creek Golf Club: 2.1 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Millenia Mall Complex: 3.1 mi
  • Discovery Cove: 3.2 mi
  • The Florida Mall: 4.3 mi
  • The Florida Citrus Bowl: 7.1 mi
  • Gatorland: 7.6 mi
  • Downtown Orlando: 8 mi
  • Amway Arena: 8.3 mi
  • Bob Carr Performing Arts Centre: 8.3 mi
  • TD Waterhouse Centre: 8.3 mi
  • Lake Eola Swan Boat & Gondola Rentals: 8.4 mi
  • John Young Planetarium: 9.7 mi
  • Loch Haven Park: 10 mi
  • Orange County Historical Museum: 10.3 mi
  • Orlando Museum of Art: 10.4 mi
  • Lake Whippoorwill Speedway: 14.2 mi
  • CFE Arena: 19.5 mi
  • Bright House Networks Stadium: 19.9 mi

Dining

Cafe del Sol
Delicious cuisine served as a buffet or a la carte and a spectacular view of the pool and courtyard combine to make Cafe Del Sol a great place to enjoy breakfast. Our casual restaurant is perfect for families with kids 10 and under who eat free with purch
Elements Bar and Grille
Craving an appetizing sandwich or a trendy cocktail? Elements is located in the lobby of the hotel and serves a full menu midday through the evening with four plasma TVs so you can catch the score or the news of the day.
Aqua Tiki Bar
Refresh yourself with delectable drinks and tapas at our Aqua Tiki Bar, offering frozen drinks, beer, wine and light fare. Take in a game or a match on a high definition plasma TV and the kids never have to leave the pool!
Giordano's
Deep dish pizza, pasta, salads sandwiches and more!
Perkins
Restaurant and Bakery serving breakfast, lunch and dinner.
Fish Bones
Offers fresh seafood, aged steaks and prime rib.
Elements Bar and Grille
With three plasma Tvs, Elements Bar and Grille is the perfect place to catch the score or the news of the day. For a more casual experience, we offer Aqua Pool Bar. If you prefer to drink and dine poolside, check out Aqua's light menu for lunch and dinn

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (309)

Ratings and reviews for Crowne Plaza ORLANDO-UNIVERSAL

Overall score

4 / 5
5.01.0
309 out of 309
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.2
Location:
4.3
Value:
4

88% would recommend to a friend.

Sort by:
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Anonymous
Business
Somerset, NJ
Dec 14, 2009

Nothing Special

Hotel rooms were clean and comfortable, pool was small,hotel staff was not personable.Be prepared to circle the lot if you intend to park without valet. Given the number of four star hotels in the area I think I'll try another next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
koto
Business
boston
Sep 6, 2014

universal orlando

nearby universal. it was nice.but from hotel's taxi is a little expensive. and internet access was not free.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Biz Traveler Mom
Business
Missouri
Oct 21, 2014

Uncomfortable bed & gnats. Otherwise fine.

The beds were worn- typical rut in the middle. Gnats in the room were annoying- I hope they were gnats! Work out room had several broken treadmills and seemed worn. Family oriented hotel. Nice staff, good location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Grandpa with grandkids
Business
Orlando, Fl
Nov 16, 2014

Expected more

The person that checked us in was curt bordering on rude. Thank goodness the others we spoke with at counter were friendly.The room set up was poor. No flat space to prepare coffee. The chair barely fitted in the room. Fan in bathroom not working. Slow drains in sink and tub. Staff at restaurants were really nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Shock top bear
Business
New York
Dec 1, 2014

Great location

Great location to a lot of restaurants and attractions

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Sam.r
Business
N/A
Jan 5, 2015

Ok hotel

Ok hotel- not as good inside true rooms compared to the exterior and lobby

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Edward F.
Business
N/A
Mar 19, 2015

Average hotel at premium price

There was nothing special about the hotel other than its location (very close to Universal). The room could have been cleaner (found mold in the coffee cups). The service could have been better (called for extra towels that were not delivered on two occasions). The food in the restaurant in the hotel was good, but a bit pricey ($70 for breakfast for four). And there was an extra $10/night parking fee that came as an unpleasant surprise.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Lizzi
Business
Santa Clarita, CA
Feb 17, 2014

Nice hotel and great location.

Hotel was clean, staff friendly. Shuttles don't go to all the parks, but it is better to rent a car. Room and beds really nice and clean. Traffic is really hectic but because all many restaurants are around the corner. The Florida mall is really close. Very happy with this choice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Traffic is really busy maybe is better to walk.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
stacey funk
Business
flushing, new york
Feb 25, 2014

ten minutes to fun

there was no all day shuttle but there was 3 available but all staff I encounter were fabulous and very happy had a great time and the bed was awesome wanted to take it back home thanks for the fun and comfort

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
FenceSC
Business
Bluffton, SC
Mar 11, 2014

Crowne Plaza Stay

The hotel was great. Location was very convenient to Universal Studios. Price was hard to beat. Only thing that kept off the 5th star was that parking is at a premium, especially later in the evening, and even parking your own car costs a daily fee.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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