$93 Avg/night
Rate based on Check-in: May 27, 2015 Check-out: May 30, 2015

Crowne Plaza ORLANDO-UNIVERSAL

4 stars
View map of 7800 Universal Boulevard, Orlando, FL 32819

Hotel Overview

Ratings and reviews for Crowne Plaza ORLANDO-UNIVERSAL

Overall score

4 / 5
5.01.0
313 out of 313
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.2
Location:
4.3
Value:
4

88% would recommend to a friend.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
smoothcoco
Business
New Orleans, LA, USA
Apr 12, 2014

Weekend at Universal Studios

I selected this hotel because it is close to the park; about a 30 min walk. However, that's the only thing it's close to. If you want to do a little sight seeing rent a car. Nothing is free at this hotel except the wi-fi in the lobby. Valet and parking is at a charge, wi-fi in the room comes at a charge, the breakfast comes at a charge. There is no shuttle to and from the airport only to the park. There is a transportation service but that comes at a charge as well. The hotel is very nice, the room was great, and the staff is awesome. Things that are usually free at a hotel cost you in this one.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
curt v
Business
orlando univers.
Apr 6, 2014

family getaway

very nice place, nice staff, needs to follow up when asked for services, took 24 hrs. to get coffe and tp sent to the room. other than that i enjoyed the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Michelleflee
Business
Indy
Apr 5, 2014

Noisey

Room was good, however no bathtub only large shower. Noise outside the hotel and lack of concern from front desk made it hard to sleep our last night. Teenage partiers outside the front desk lobby.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Several restraunts close. Beach is 20 minutes away not 5 like posted.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
SirOliver
Business
Shanghai
Apr 1, 2014

Great hotel, up to Crowne Plaza standard

Nice hotel, good location on Universal Drive. Such friendly and effective front desk service is always a great pleasure. The room was a small suite so the stay was very comfortable. The concierge service is also very informative and good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Nice dining at a short distance, ask the concierge !

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
JLBoscio
Business
Puerto Rio
Mar 31, 2014

Business Trip and Pleasure (Excellent)

Excellent staff at the Bar (Elements), good service. Easy access to I-4, Universal, International Drive, Sand Lake Road, and Kirkman road.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Capital Grill at Pointe

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
CG91VETTE
Business
St. Louis, MO
Mar 20, 2014

Business trip

Everyone was very helpful and polite. The location couldn't be any better for where I was going. Amenities were very good and was just a very nice quick stay and will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Mom Jill
Business
Minnesota
Mar 16, 2014

Good average stay

Some staff did not know or understand the shuttle routine, a couple of them said they didn't have shuttles to the parks but they do. Unfortunately the shuttles run infrequently and if you miss one you have to pay $40 plus tip for a car. Also the last shuttle leaves before the parks close. Was irritated by a staff member who tried to sell my husband on a time share while we just needed a cab and she got snippy at me when I interrupted them as we were late for dinner. I purposely chose a hotel that I didn't think had timeshares because I get annoyed by the harassment. However the staff on the executive level were amazing, so kind and helpful! Will probably rent a house and car next trip to save money. Spent a lot on cab rides!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
FenceSC
Business
Bluffton, SC
Mar 11, 2014

Crowne Plaza Stay

The hotel was great. Location was very convenient to Universal Studios. Price was hard to beat. Only thing that kept off the 5th star was that parking is at a premium, especially later in the evening, and even parking your own car costs a daily fee.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
stacey funk
Business
flushing, new york
Feb 25, 2014

ten minutes to fun

there was no all day shuttle but there was 3 available but all staff I encounter were fabulous and very happy had a great time and the bed was awesome wanted to take it back home thanks for the fun and comfort

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Lizzi
Business
Santa Clarita, CA
Feb 17, 2014

Nice hotel and great location.

Hotel was clean, staff friendly. Shuttles don't go to all the parks, but it is better to rent a car. Room and beds really nice and clean. Traffic is really hectic but because all many restaurants are around the corner. The Florida mall is really close. Very happy with this choice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Traffic is really busy maybe is better to walk.

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