$105 Avg/night
Rate based on Check-in: Jan 9, 2015 Check-out: Jan 11, 2015

Crowne Plaza ORLANDO-UNIVERSAL

4 stars
7800 Universal Boulevard, Orlando, FL 32819
Hotel Overview
Reviewer score
4.0
out of 5
285 reviews
business

staff was very helpful and over all stay was lovely. See full review

  • leawanna rankin
  • Dec 8, 2014
Great Holiday Vacation

As soon as I checked in, I was greeted with a very friendly smile at the front desk. I also... See full review

  • Elisa last minute travel
  • Dec 3, 2014
Art Deco chic in the heart of America's adventure playground

Location is everything for the Crowne Plaza Orlando-Universal. Situated on Universal Boulevard overlooking International Drive, this towering hotel, modelled on classic Art Deco architecture, puts the guest right at the heart of all the theme parks that Orlando has to offer. Complimentary shuttle services to a variety of attractions are all part of the immaculate service that the Crowne Plaza Orlando-Universal prides itself on.

3 Reasons To Stay:
  • Complimentary transport whisks guests to great Orlando theme parks
  • I-Ride Trolley stops right in front of the hotel
Crowne Plaza Orlando Universal Rooms

A smart, modern setting greets guests at the Crowne Plaza Orlando-Universal. A choice of rooms ranging from standard, which is immaculate and modern to executive deluxe, which provides extras that include complimentary toiletries, cable/satellite TV and daily housekeeping. The option to choose allergen-free suites is a thoughtful touch aimed to put customers at ease, and the luxurious Sleep Advantage package is a very enticing prospect, promising a sleep-enhancing CD, an eye mask and lavender spray, all conducive to an excellent night of sleep after visiting theme parks. Crowne Plaza Orlando-Universal guests can also relax in one of the on-site swimming pools or go for the burn in the fitness center.

Things To Do:
  • Universal Orlando Resort (1.9 mi/3 km)
  • Aquatica (3.1 mi/4.9 km)
  • SeaWorld Orlando (3.3 mi/5.3 km)

Recommendations for you

Customers who viewed Crowne Plaza ORLANDO-UNIVERSAL also booked these hotels.

Reviewer score 3.5 out of 5
Reviewer score 3.8 out of 5

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
Concierge desk
ATM/Cash machine
Tour desk
Porters
FAX
Gift shop
Currency exchange
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 1.4 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orange County Convention Center: 1.8 mi
  • Shingle Creek Golf Club: 2.1 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Millenia Mall Complex: 3.1 mi
  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 1.4 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orange County Convention Center: 1.8 mi
  • Shingle Creek Golf Club: 2.1 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Millenia Mall Complex: 3.1 mi
  • Discovery Cove: 3.2 mi
  • The Florida Mall: 4.3 mi
  • The Florida Citrus Bowl: 7.1 mi
  • Gatorland: 7.6 mi
  • Downtown Orlando: 8 mi
  • Amway Arena: 8.3 mi
  • Bob Carr Performing Arts Centre: 8.3 mi
  • TD Waterhouse Centre: 8.3 mi
  • Lake Eola Swan Boat & Gondola Rentals: 8.4 mi
  • John Young Planetarium: 9.7 mi
  • Loch Haven Park: 10 mi
  • Orange County Historical Museum: 10.3 mi
  • Orlando Museum of Art: 10.4 mi
  • Lake Whippoorwill Speedway: 14.2 mi
  • CFE Arena: 19.5 mi
  • Bright House Networks Stadium: 19.9 mi

Dining

Cafe del Sol
Delicious cuisine served as a buffet or a la carte and a spectacular view of the pool and courtyard combine to make Cafe Del Sol a great place to enjoy breakfast. Our casual restaurant is perfect for families with kids 10 and under who eat free with purch
Elements Bar and Grille
Craving an appetizing sandwich or a trendy cocktail? Elements is located in the lobby of the hotel and serves a full menu midday through the evening with four plasma TVs so you can catch the score or the news of the day.
Aqua Tiki Bar
Refresh yourself with delectable drinks and tapas at our Aqua Tiki Bar, offering frozen drinks, beer, wine and light fare. Take in a game or a match on a high definition plasma TV and the kids never have to leave the pool!
Giordano's
Deep dish pizza, pasta, salads sandwiches and more!
Perkins
Restaurant and Bakery serving breakfast, lunch and dinner.
Fish Bones
Offers fresh seafood, aged steaks and prime rib.
Elements Bar and Grille
With three plasma Tvs, Elements Bar and Grille is the perfect place to catch the score or the news of the day. For a more casual experience, we offer Aqua Pool Bar. If you prefer to drink and dine poolside, check out Aqua's light menu for lunch and dinn

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (285)

Ratings and reviews for Crowne Plaza ORLANDO-UNIVERSAL

Overall score

4 / 5
5.01.0
285 out of 285
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.3
Value:
3.9

89% would recommend to a friend.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

1
5.01.0
Very upset tourist
Business
Seattle, WA
Jan 10, 2011

Terrible experience at the Crown Orlando

We chose the Crown Universal Orlando because it was central to all locations. Once there, we had several very negative experiences with the staff and decided that we wanted to shorten our stay from 8 days to 2 days. It took many hours and many phone calls to be able to do this. Crowne wanted us to pay for the entire reservation regardless of when we left. The desk staff and manager were entirely rude, Crowne corporate was not able to assist without 'approval' from the local manager. [...] the best we were able to do was leave early with a one day penalty. To top it off, there was a fire alarm pulled while we were going through this and we stood outside with many other guests for 30 minutes. When no one came to give us an update, we went into the lobby to find it was business as usual. We told both the front desk and the conciere that there were still people outside and no one went to tell them to come in. Also this caused the internet to be down which further complicated or attempts to leave the hotel. Overall, awful experience, rude staff, and a below par hotel made this the worst hotel experience ever.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Vooter
Business
Shorewood Illinois
Jan 4, 2011

Crown Plaza Orlando Visit

The location was great for what we wanted to do. Hotel was close enough to Universal Studios and City Walk that a short cab ride ($10) was a better option than driving and parking there ($15). For $5 difference it saved a long walk from the parking garage at the park and no worries about directions or DUI's if you wanted a few drinks while visiting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Giardonos pizza next door was excellent Chicago Style pizza and the liquor store next door was handy too.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
edwood
Business
miami fl
Jan 3, 2011

nice place, good price

if you're going universal studios this is a nice place for a good price, very friendly staff, lots of fun around.the only thing to keep in mind is the room has no refrigerator. otherwise can't complain

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
5.01.0
Anonymous
Business
North NJ
Jan 2, 2011

Gorgeous hotel and friendly service !

We had a total 0f 3 adults and I selected 2 queen beds which suprisingly got us into an executive level room.This level got us a free contenental breakfast and a early evening "snack" up in the penthouse.Friendly staff and nice room.My request for foam pillows was speedy. I-Ride trolley stop right in front of hotel that we used for Sea World trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Padhu
Business
Holland,MI
Dec 31, 2010

Ok

Air conditioning is glowing on the face while sleeping.Basically the bed arrangement in the room was not good. Internet is not free.No free breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Anonymous
Business
Iowa
Dec 29, 2010

Very positive experience

My family stayed at this hotel on a recent two day vacation in Orlando---we did Universal Studios one day, and Disney the second day. Nothing but good to say about the hotel---very convenient location close to Universal, airport, and many dining options; clean and well-maintained property; nice-sized rooms; great service; decent-sized pool area with tiki bar.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Very nice dining complex (Pointe Orlando) about 1-2 miles away, with several dining options.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
JK Smith
Business
Philadelphia
Dec 29, 2010

Good hotel

The hotel staff is nice and room is clean. It can be better if the shuttle to pick us up from the Disney World can be on time. It were later every day during my stay. Once it was late for 25 minutes.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Anonymous
Business
Rhode Island
Nov 29, 2010

Hotel nice. Thanksgiving meal not good

Hotel was nice and clean and the staff were very friendly.Location is fairly central for a number of theme parks and easy access from the airport.They have their own limo/taxis which are top of the range cars and the same price as a normal cab.The Thanksgiving dinner deserved no thanks!!!. The food was only luke warm, it was very basic and the waiter forgot one of the courses???Booking a deal through [...] also meant I lost a lot of the normal benefits I get as a Platinum Priority Club member. No access to Exec lounge. No free drinks vouchers or breakfast etc.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

The concierge has a number of discount vouchers. We got a voucher for Howl at the Moon so we didn't have to pay the cover charge

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Anonymous
Business
Brooklyn, New York
Nov 9, 2010

Nice Hotel - Great Value

Nice hotel. Good location. Close to Universal Studios and Epcot. We didn't rent a car so, between the free shuttle and the $1.25 per ride trolley, we were able to get around quite easily. Staff was friendly and helpful. Room was clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Go to Bahama Breeze on International Drive. Food was good and the DJ (who played the steel drum) was great!

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
the mantis
Business
Illnois
Nov 8, 2010

hotel

Nice hotel, no hassel, decent room, friendly staff, great concierge service!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

All close by!

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