$129 Avg/night
Rate based on Check-in: Mar 8, 2015 Check-out: Mar 9, 2015

Crowne Plaza ORLANDO-UNIVERSAL

4 stars
View map of 7800 Universal Boulevard, Orlando, FL 32819

Hotel Overview

Reviewer score
4.0
out of 5
301 reviews
Family times

I have a 16 year old boy and he is more into Universal than Disney. It was so close. He and I... See full review

  • Kavatar
  • Feb 9, 2015
Nice Hotel.

I stayed at this hotel with my wife when we went to Florida for her birthday. We enjoyed our stay... See full review

  • DAVID A.
  • Feb 9, 2015
Art Deco chic in the heart of America's adventure playground

Location is everything for the Crowne Plaza Orlando-Universal. Situated on Universal Boulevard overlooking International Drive, this towering hotel, modelled on classic Art Deco architecture, puts the guest right at the heart of all the theme parks that Orlando has to offer. Complimentary shuttle services to a variety of attractions are all part of the immaculate service that the Crowne Plaza Orlando-Universal prides itself on.

3 Reasons To Stay:
  • Complimentary transport whisks guests to great Orlando theme parks
  • I-Ride Trolley stops right in front of the hotel
Crowne Plaza Orlando Universal Rooms

A smart, modern setting greets guests at the Crowne Plaza Orlando-Universal. A choice of rooms ranging from standard, which is immaculate and modern to executive deluxe, which provides extras that include complimentary toiletries, cable/satellite TV and daily housekeeping. The option to choose allergen-free suites is a thoughtful touch aimed to put customers at ease, and the luxurious Sleep Advantage package is a very enticing prospect, promising a sleep-enhancing CD, an eye mask and lavender spray, all conducive to an excellent night of sleep after visiting theme parks. Crowne Plaza Orlando-Universal guests can also relax in one of the on-site swimming pools or go for the burn in the fitness center.

Things To Do:
  • Universal Orlando Resort (1.9 mi/3 km)
  • Aquatica (3.1 mi/4.9 km)
  • SeaWorld Orlando (3.3 mi/5.3 km)

Recommendations for you

Customers who viewed Crowne Plaza ORLANDO-UNIVERSAL also booked these hotels.

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
Concierge desk
ATM/Cash machine
Tour desk
Porters
FAX
Gift shop
Currency exchange
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 1.4 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orange County Convention Center: 1.8 mi
  • Shingle Creek Golf Club: 2.1 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Millenia Mall Complex: 3.1 mi
  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 1.4 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orange County Convention Center: 1.8 mi
  • Shingle Creek Golf Club: 2.1 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Millenia Mall Complex: 3.1 mi
  • Discovery Cove: 3.2 mi
  • The Florida Mall: 4.3 mi
  • The Florida Citrus Bowl: 7.1 mi
  • Gatorland: 7.6 mi
  • Downtown Orlando: 8 mi
  • Amway Arena: 8.3 mi
  • Bob Carr Performing Arts Centre: 8.3 mi
  • TD Waterhouse Centre: 8.3 mi
  • Lake Eola Swan Boat & Gondola Rentals: 8.4 mi
  • John Young Planetarium: 9.7 mi
  • Loch Haven Park: 10 mi
  • Orange County Historical Museum: 10.3 mi
  • Orlando Museum of Art: 10.4 mi
  • Lake Whippoorwill Speedway: 14.2 mi
  • CFE Arena: 19.5 mi
  • Bright House Networks Stadium: 19.9 mi

Dining

Cafe del Sol
Delicious cuisine served as a buffet or a la carte and a spectacular view of the pool and courtyard combine to make Cafe Del Sol a great place to enjoy breakfast. Our casual restaurant is perfect for families with kids 10 and under who eat free with purch
Elements Bar and Grille
Craving an appetizing sandwich or a trendy cocktail? Elements is located in the lobby of the hotel and serves a full menu midday through the evening with four plasma TVs so you can catch the score or the news of the day.
Aqua Tiki Bar
Refresh yourself with delectable drinks and tapas at our Aqua Tiki Bar, offering frozen drinks, beer, wine and light fare. Take in a game or a match on a high definition plasma TV and the kids never have to leave the pool!
Giordano's
Deep dish pizza, pasta, salads sandwiches and more!
Perkins
Restaurant and Bakery serving breakfast, lunch and dinner.
Fish Bones
Offers fresh seafood, aged steaks and prime rib.
Elements Bar and Grille
With three plasma Tvs, Elements Bar and Grille is the perfect place to catch the score or the news of the day. For a more casual experience, we offer Aqua Pool Bar. If you prefer to drink and dine poolside, check out Aqua's light menu for lunch and dinn

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (301)

Ratings and reviews for Crowne Plaza ORLANDO-UNIVERSAL

Overall score

4 / 5
5.01.0
301 out of 301
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.2
Location:
4.3
Value:
4

89% would recommend to a friend.

Sort by:
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
George Strait fans
Business
Zephyrhills, FL, USA
Feb 13, 2012

Wasnt exactly the "Ritz"

The hotel itself was nice, close to everything but not in the middle of all the hustle n bustle! Came into town for the George Strait concert & we were running a lil late but the check in staff was speedy & pleasent! Was happy with the room, the beds are quite comfy w lush pillows. Was disappointed w the website stating room had jaccuzi tub when actually thats an upgrade! But overall I would stay again!! Just save your money & eat breakfast somewhere else... ;)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

2
5.01.0
proknows
Business
Tulsa, Ok
Jan 29, 2012

Not as advertised

When I first checked in I was told that I would have to take a handicap accessible room and all the standard rooms had been sold out. Although I had made my reservation a couple of weeks earlier, I was tired and checked in. When I went into the room I really thought yikes! There were stained curtains, a water stain on the ceiling, loose tiles in the bathroom, the toilet and plumbing fixtures were filthy, and I had to run my airconditioner the entire time as there was a rumbling that I had no idea where it was coming from. The only thing that saved the trip was the great beds the Crowne Plaza is known for and the excellent people at the front desk and bell stand. I can only assume that I was put in a room that is on the list for renovation? I was attending the pga merchandise show and visited several friends at other hotels and my room was far worse than any others... I sent a note to be contacted by the general manager, but have still not heard anything. I would highly suggest you find other hotels or at the very least inspect your room prior to checking in.... I wish I could post the pictures I took during my stay.... as a picture is worth a thousand words.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
4
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Dine at Oceania.... fantastic meal and great staff.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
5.01.0
Mickey Memphis
Business
Memphis, TN, USA
Jan 28, 2012

Treated like a KING at the Crowne Plaza

The Crowne Plaza Universal in Orlando, Florida was perfectly located with easy interstate access with immediate access to Disney World. It's also just down Universal Boulevard from Universal Studios, Islands of Adventure and Wet and Wild. The hotel grounds were beautifully maintained, the rooms were spotless, and the staff was friendly, hospitable, and extremely helpful. I would highly recommend staying at the Crowne Plaza Universal.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

Head down International Drive past Sea World for some great outlet shopping.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Koorosh
Business
Boston, MA, USA
Jan 4, 2012

Good for value

the room was clean, average staff and good location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Walmart closby, get your food there and save $!

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Sbear
Business
Washington, DC, USA
Jan 1, 2012

Great Staff

Great staff but rooms are small. location perfect for park

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Theme Park

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
cookie monster 1111
Business
washington dc
Dec 29, 2011

WARNING

WARNING DO NOT TAKE THEIR TAXI SERVICE!!! The hotel FORCES you to take their own taxis that charge you an ARM AND LEG their taxis dont have meter so you HAVE to pay what they want you to pay! If you get your own normal taxi they wont let you get in it but BEWARE there ARE NO RULES THAT SAY THAT it is illegal its your choice. I called a cab and waited for it by the curb outside and the valet followed me and asked me if i needed a cab I lied and said no but in reality I wanted to yell at them and say your cab service sucks and I dont want to pay for it but i was on vacation and didnt want to fight with anyone this is a STRONG WARNING I SUGGEST YOU LISTEN!!! otherwise the hotel is clean and good

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
3
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
KAYCI
Business
GEORGIA
Dec 17, 2011

THE GETAWAY

NOTHING EXCITING ABOUT THE HOTEL...AVERAGE HOTEL .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: In Hotel

DO NOT GET ATTRACTION TICKETS FROM THE HOTAL TOO HIGH

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
TravelerFandango
Business
New York, NY
Dec 14, 2011

No complaints, felt like home

I enjoyed the peace and cleanliness of the hotel the most. The staff was very pleasant and check-in and check-out only took less than 10 minutes.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Anonymous
Business
Nashville, TN, USA
Dec 1, 2011

Good place

hotel was good and location was near i drive the interiros of room were comfortable would definetly recommend...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: In Hotel

also has free drive to universal studios.

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Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Maxine10018
Business
St Petersburg, FL, USA
Nov 28, 2011

Good stay

The hotel was average for Orlando. Check in staff was very helpful. Overall a great value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Close to Universal

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