$89 Avg/night
Rate and special offer based on Check-in: Sep 21, 2014 Check-out: Sep 22, 2014

Crowne Plaza ORLANDO-UNIVERSAL

4 stars
7800 Universal Boulevard, Orlando, FL 32819
Hotel Overview
Reviewer score
4.0
out of 5
272 reviews
great family vacation

It was a great experience very clean and everybody was v ery helpful. See full review

  • ptorres
  • Aug 11, 2014
Clean & modern

This hotel is completely up to date with tasteful decorations. The mini-suite room was well... See full review

  • nickelstar
  • Jul 9, 2014
Art Deco chic in the heart of America's adventure playground

Location is everything for the Crowne Plaza Orlando-Universal. Situated on Universal Boulevard overlooking International Drive, this towering hotel, modelled on classic Art Deco architecture, puts the guest right at the heart of all the theme parks that Orlando has to offer. Complimentary shuttle services to a variety of attractions are all part of the immaculate service that the Crowne Plaza Orlando-Universal prides itself on.

3 Reasons To Stay:
  • Complimentary transport whisks guests to great Orlando theme parks
  • I-Ride Trolley stops right in front of the hotel
Crowne Plaza Orlando Universal Rooms

A smart, modern setting greets guests at the Crowne Plaza Orlando-Universal. A choice of rooms ranging from standard, which is immaculate and modern to executive deluxe, which provides extras that include complimentary toiletries, cable/satellite TV and daily housekeeping. The option to choose allergen-free suites is a thoughtful touch aimed to put customers at ease, and the luxurious Sleep Advantage package is a very enticing prospect, promising a sleep-enhancing CD, an eye mask and lavender spray, all conducive to an excellent night of sleep after visiting theme parks. Crowne Plaza Orlando-Universal guests can also relax in one of the on-site swimming pools or go for the burn in the fitness center.

Things To Do:
  • Universal Orlando Resort (1.9 mi/3 km)
  • Aquatica (3.1 mi/4.9 km)
  • SeaWorld Orlando (3.3 mi/5.3 km)

Hotel Map

28.4518 -81.4659
Nearby airports
Orlando International Airport, (MCO), 13.90, MI;
Area description
Resort, resort

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Reviewer score 3.8 out of 5

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
Concierge desk
ATM/Cash machine
Tour desk
Porters
FAX
Gift shop
Currency exchange
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Skyventure: 0.8 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 1.4 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orlando Convention Center: 1.8 mi
  • Shingle Creek Gold Club: 2.1 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Skyventure: 0.8 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Pointe Orlando Dining, Shopping & Entertainment Complex: 1.4 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orlando Convention Center: 1.8 mi
  • Shingle Creek Gold Club: 2.1 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Millenia Mall Complex: 3.1 mi
  • Discovery Cove: 3.2 mi
  • The Florida Mall: 4.3 mi
  • The Florida Citrus Bowl: 7.1 mi
  • Gatorland: 7.6 mi
  • Downtown Orlando: 8 mi
  • Amway Arena: 8.3 mi
  • Bob Carr Performing Arts Centre: 8.3 mi
  • TD Waterhouse Centre: 8.3 mi
  • Lake Eola Swan Boat & Gondola Rentals: 8.4 mi
  • John Young Planetarium: 9.7 mi
  • Loch Haven Park: 10 mi
  • Orange County Historical Museum: 10.3 mi
  • Orlando Museum of Art: 10.4 mi
  • Lake Whippoorwill Speedway: 14.2 mi
  • CFE Arena: 19.5 mi
  • Bright House Networks Stadium: 19.9 mi

Dining

Cafe del Sol
Delicious cuisine served as a buffet or a la carte and a spectacular view of the pool and courtyard combine to make Cafe Del Sol a great place to enjoy breakfast. Our casual restaurant is perfect for families with kids 10 and under who eat free with purch
Elements Bar and Grille
Craving an appetizing sandwich or a trendy cocktail? Elements is located in the lobby of the hotel and serves a full menu midday through the evening with four plasma TVs so you can catch the score or the news of the day.
Aqua Tiki Bar
Refresh yourself with delectable drinks and tapas at our Aqua Tiki Bar, offering frozen drinks, beer, wine and light fare. Take in a game or a match on a high definition plasma TV and the kids never have to leave the pool!
Giordano's
Deep dish pizza, pasta, salads sandwiches and more!
Perkins
Restaurant and Bakery serving breakfast, lunch and dinner.
Fish Bones
Offers fresh seafood, aged steaks and prime rib.
Elements Bar and Grille
With three plasma Tvs, Elements Bar and Grille is the perfect place to catch the score or the news of the day. For a more casual experience, we offer Aqua Pool Bar. If you prefer to drink and dine poolside, check out Aqua's light menu for lunch and dinn

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (272)

Ratings and reviews for Crowne Plaza ORLANDO-UNIVERSAL

Overall score

4 / 5
5.01.0
272 out of 272
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.3
Value:
4

89% would recommend to a friend.

Sort by:
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
travelboy
East Lansing, MI
Apr 12, 2011

Great Orlando Location

The hotel served as a great base for our exploration of Universal and Disney. It's location close to Interstate 4 made it easy to get to the various locations we wanted to visit.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
akuavi
new york, NY
Apr 5, 2011

Way better than expected

The photographs do not do this hotel justice,(ie the pool appears small on the photo, etc...) . It was difficult to gauge from them what we would find on arrival and we based our choice greatly on customer reviews.We were very pleasantly surprised. The hotel is very well kept, very clean, the pool area is a nice place to relax or even have dinner or a drink (they have tables set up all around), the pool is decent size, it stays open late!,with an outdoor jacuzzi. The gift shop also stays open late which comes in handy for last minute necessities. the staff is friendly and professional. The only drawback is that the complimentary shuttles to the parks advertized on the website are very infrequent and apparently are only available in the morning. So most of the time we ended up catching a cab ( a short , inexpensive ride , as the hotel is very close to ALL parks but yet something to be considered if they want to inprove on anything)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
5.01.0
Anonymous
SAINT CHARLES, MO
Mar 18, 2011

UNBELIEVABLE FOR THE PRICE

It was a beautiful, elegant, hotel-we loved it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

SEAWORLD, UNIVERSAL STUDIOS & MAGIC KINGDON

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Tene
philadelphia, pa
Mar 8, 2011

Clean, but rude front desk employees

Universal studios vacation

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Nightlife tip: Short drive from hotel

Citywalk is a great place for dinner. Hotel charges $10 for a car to get there, but cab ride is really only $7 (you'll need to fend for yourself on the way back and that's what a cab will run).

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
Anonymous
Orlando, FL
Jan 31, 2011

[...]

Hotel was good however no refridgerator and room is about enough for two people.... [...]

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Entertainment tip: Short walk from hotel

International drive tourist area.

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

1
5.01.0
Very upset tourist
Seattle, WA
Jan 10, 2011

Terrible experience at the Crown Orlando

We chose the Crown Universal Orlando because it was central to all locations. Once there, we had several very negative experiences with the staff and decided that we wanted to shorten our stay from 8 days to 2 days. It took many hours and many phone calls to be able to do this. Crowne wanted us to pay for the entire reservation regardless of when we left. The desk staff and manager were entirely rude, Crowne corporate was not able to assist without 'approval' from the local manager. [...] the best we were able to do was leave early with a one day penalty. To top it off, there was a fire alarm pulled while we were going through this and we stood outside with many other guests for 30 minutes. When no one came to give us an update, we went into the lobby to find it was business as usual. We told both the front desk and the conciere that there were still people outside and no one went to tell them to come in. Also this caused the internet to be down which further complicated or attempts to leave the hotel. Overall, awful experience, rude staff, and a below par hotel made this the worst hotel experience ever.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
5.01.0
Anghel
Chicago,IL
Jan 10, 2011

Beautiful experience

Very nice people.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
5.01.0
Vooter
Shorewood Illinois
Jan 4, 2011

Crown Plaza Orlando Visit

The location was great for what we wanted to do. Hotel was close enough to Universal Studios and City Walk that a short cab ride ($10) was a better option than driving and parking there ($15). For $5 difference it saved a long walk from the parking garage at the park and no worries about directions or DUI's if you wanted a few drinks while visiting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Money-saving tip: Short walk from hotel

Giardonos pizza next door was excellent Chicago Style pizza and the liquor store next door was handy too.

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
5.01.0
edwood
miami fl
Jan 3, 2011

nice place, good price

if you're going universal studios this is a nice place for a good price, very friendly staff, lots of fun around.the only thing to keep in mind is the room has no refrigerator. otherwise can't complain

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
5.01.0
Anonymous
North NJ
Jan 2, 2011

Gorgeous hotel and friendly service !

We had a total 0f 3 adults and I selected 2 queen beds which suprisingly got us into an executive level room.This level got us a free contenental breakfast and a early evening "snack" up in the penthouse.Friendly staff and nice room.My request for foam pillows was speedy. I-Ride trolley stop right in front of hotel that we used for Sea World trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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