Crowne Plaza ORLANDO-UNIVERSAL

4 stars
7800 UNIVERSAL BOULEVARD, ORLANDO, FL 32819
Hotel Overview
Reviewer score
4.0
out of 5
204 reviews
Wonderful hotel

My family love this hotel. The rooms were clean, the staff was friendly, and the location was... See full review

  • TRAVEL MOM 2479
  • May 8, 2013
Excellent all the way around

Everything at this hotel was simply top notch. Staff was really friendly and helpful. Room was... See full review

  • Miggzy
  • Apr 7, 2013
Art Deco chic in the heart of America's adventure playground

Location is everything for the Crowne Plaza Orlando-Universal. Situated on Universal Boulevard overlooking International Drive, this towering hotel, modelled on classic Art Deco architecture, puts the guest right at the heart of all the theme parks that Orlando has to offer. Complimentary shuttle services to a variety of attractions are all part of the immaculate service that the Crowne Plaza Orlando-Universal prides itself on.

3 Reasons To Stay:
  • Complimentary transport whisks guests to great Orlando theme parks
  • I-Ride Trolley stops right in front of the hotel
Crowne Plaza Orlando Universal Rooms

A smart, modern setting greets guests at the Crowne Plaza Orlando-Universal. A choice of rooms ranging from standard, which is immaculate and modern to executive deluxe, which provides extras that include complimentary toiletries, cable/satellite TV and daily housekeeping. The option to choose allergen-free suites is a thoughtful touch aimed to put customers at ease, and the luxurious Sleep Advantage package is a very enticing prospect, promising a sleep-enhancing CD, an eye mask and lavender spray, all conducive to an excellent night of sleep after visiting theme parks. Crowne Plaza Orlando-Universal guests can also relax in one of the on-site swimming pools or go for the burn in the fitness center.

Things To Do:
  • Universal Orlando Resort (1.9 mi/3 km)
  • Aquatica (3.1 mi/4.9 km)
  • SeaWorld Orlando (3.3 mi/5.3 km)

Amenities

  • High-speed internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
Shops/Commercial services
Tour desk
Porters
FAX
Gift shop
Currency exchange
Overhead projector
White board
Internet
High-speed internet
Parking
FREE parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Safe
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
In room movies
Temperature control
Ironing board
Bath tub

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Hotel Map

28.4518 -81.4659
Nearby airports
Orlando International Airport, (MCO), 13.90, MI, NW;
Area description
Resort, resort

Nearby points of interest

  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Movie Rider: 0.8 mi
  • Skyventure: 0.8 mi
  • King Henry's Feast: 1.1 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orlando Convention Center: 1.8 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Guinness World of Records: 0.4 mi
  • Ripley's Believe It Or Not: 0.4 mi
  • Movie Rider: 0.8 mi
  • Skyventure: 0.8 mi
  • King Henry's Feast: 1.1 mi
  • Malibu Grand Prix: 1.2 mi
  • Trainland: 1.3 mi
  • Wonderworks: 1.3 mi
  • Universal Studios Florida: 1.4 mi
  • Universal Islands of Adventure: 1.4 mi
  • Universal Studios Escape: 1.6 mi
  • Orlando Convention Center: 1.8 mi
  • Aquatica Park: 2.6 mi
  • Seaworld Orlando: 2.8 mi
  • Sea World Adventure Park: 3.1 mi
  • Discovery Cove: 3.2 mi
  • The Florida Mall: 4.3 mi
  • Gatorland: 7.6 mi
  • Downtown Orlando: 8 mi
  • Amway Arena: 8.3 mi
  • Bob Carr Performing Arts Centre: 8.3 mi
  • TD Waterhouse Centre: 8.3 mi
  • Lake Eola Swan Boat & Gondola Rentals: 8.4 mi
  • John Young Planetarium: 9.7 mi
  • Loch Haven Park: 10 mi
  • Orange County Historical Museum: 10.3 mi
  • Orlando Museum of Art: 10.4 mi
  • Lake Whippoorwill Speedway: 14.2 mi

Dining

Cafe del Sol
Mornings Start at Cafe del Sol where you can savor a delicious American style breakfast. Our special buffet breakfast features a station for made to order omelets, pancakes and waffles, as well as, a la carte menu options. Kids 10 and under dining with an
Elements Bar and Grill
Conveniently located in the lobby of our hotel, Elements Bar and Grill is the perfect place for an appetizing sandwich or a trendy cocktail. Elements, serves a full menu midday through evening and features delicious selections such as fish tacos, hamburg
Elements Bar and Grille
Planning to meet up with a client or collegue? How about a craving for an appetizing sandwich or a trendy cocktail? Elements Bar and Grille is conveniently located in the lobby of the hotel and serves a full menu midday through the evening. With three p

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (204)

Ratings and reviews for Crowne Plaza ORLANDO-UNIVERSAL

Overall score

4 / 5
204 out of 204
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.3
Value:
4

88% would recommend to a friend.

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Review this hotel
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
Anonymous
Business
Ontario, Canada
May 25, 2010

Great service

Great trip, awesome service and helpful concierge

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
Anonymous
Richmond, Va
May 25, 2010

Good hotel near attractions

Great stay near all the things to do in and around Orlando! Only thing to be aware of is that the hotel bars automatically add a 15% gratuity on all checks (at least for the ones I had), I didn't notice until I was looking at my receipts after the trip. Also watch out for the 'marketing and sales' reps in the lobby, they will try to entice you with lower ticket prices for the major parks but you will have to sit through 90+ mins of 'time share' like pitches. Other then this the hotel itself was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

3
Lady Shirley
Dublin, Ireland
May 24, 2010

Not Bad For A Tourist Hotel

Hotel had a great location. The staff was not friendly but they were helpful. They charge $12.95 a day for internet but you can get it for free in the lobby on your laptop. The restaurant was never open for dinner, but they did do breakfast. They charge an steep $9.95 for a continental and an even steeper $14.95 for a hot brekafast. A better deal would be to walk less than 2 blocks to the right to Perkins Restaurant for a really good breakfast. The pool was great but it ranged from only 3 to 5 feet. Our room was clean and we had not problems. I recommened this hotel as being good for tourists.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Dining tip: Short walk from hotel

Leave the hotel and take a right to the traffic light. That is International Drive and many restaurants can be found there. The Salt Island is spicy and way over-priced but the Ponderosa is great!

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
Anonymous
Owosso, MI
May 15, 2010

Crowne Plaza Hotel Universal-Orlando

Just returned after staying a week at this hotel. I have only good things to say. From the minute you get there everyone goes out of their way to make you feel like a Queen. The hotel was the cleanest I have ever stayed in. Carpet and tile floor in bathroom were so clean I was able to walk around in my bare feet without a second thought. The bed was amazing, clean and it had four lovely feather pillows with a pillow top mattress. Got the best sleep I have had in months...no lie. Did not hear any noise from adjoining rooms. Pool is very large and very clean. Hotel is located on Universal drive....go one block over to International Drive and you will find any restaurant you can imagine, as well as Walgreens for all your needs. I have nothing at all bad to say about this hotel. It truly is the best hotel I have ever stayed in and I will stay there again when I return to Orlando. On our last day there, our flight was not until 8pm and check out was at 11. They allowed us to stay at the pool and use the shower room all day without charge until time to leave for the airport.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

One block over is International Drive, any restaurant you could possibly want can be found there.

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
Anonymous
Business
Orem, Utah
May 3, 2010

Crowne Plaza Hotel Orlando-Universal

Business trip to Coverings trade show.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
TMRP
San Juan, PR
Apr 26, 2010

Weekend Escape

I took my boyfriend for the first time to Orlando, to visit Disney and Universal Parks. We had a great time. The location of the hotel was perfect, because, we were close to the International Drive, in which there is a high variety of restaurants and shops. Also, the hotel is accessible to the principal highways, to get to the parks, outlets, malls, etc. The longest drive was approximately 20 minutes. Also, for the price that we paid, I think it was a GREAT DEAL! I think in the hotel information it said that the hotel didn't have a gym and I think it had one...I'm a gym girl, so I think that was a very important information that I didn't get on time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
Anonymous
Orlando, Fl
Apr 7, 2010

Crowne Plaza Hotel

The only thing that was missing was not having a microwave and refrigerator in the King room. We had to spend lots of money on food everytime we got hungry because there was no way to re-heat our leftovers from nearby restaurants that we dined at.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short drive from hotel

The Prime and Premium outlets, and the Florida Mall are all very close, or easy to find from the hotel location!

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

5
best trip ever
orlando,fl
Apr 1, 2010

Orlando trip

i went shopping we also went walking and site seeing in international drive and we went to universal studios. nothing was missing everything was great. i thnk this was the best trip yet..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Shopping tip: Long walk from hotel

everything u needed in order to shop is within walking distant example outlets

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
IntrepidA
Ann Arbor, MI
Apr 1, 2010

Very satisfied - would stay here anytime

The room was clean and quiet. Slept well even with lots of very excited kids there. Terrific location and amenities (though the breakfast was not memorable - had it once, had the next 7 elsewhere). Had a fire alarm at night when we were there - very impressed with the staff who handled everything professionally and did a great job managing that many confused people in such a situation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short drive from hotel

Favorite restaurant in the area for dinner: Taverna Opa. Favorite breakfast: B-Line Diner (in the Peabody hotel). Best coffee: Bad A Coffee on International drive across from the Ripley Museum.

Review of Crowne Plaza ORLANDO-UNIVERSAL

Reviewer score

4
Anonymous
long island, ny
Mar 28, 2010

Crowne Plaza Hotel

did all the disney parks, none were more than a half hour away. we were upgraded to a suite for free because they only had handicapped accessible rooms. lots of good food nearby.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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