$299 Avg/night
Rate and special offer based on Check-in: May 25, 2015 Check-out: May 27, 2015

The Ritz-Carlton, South Beach

5 stars
View map of 1 Lincoln Road, 1 Lincoln Road, Miami Beach, FL 33139

Hotel Overview

Ratings and reviews for The Ritz-Carlton, South Beach

Overall score

4.3 / 5
5.01.0
66 out of 66
Amenities:
4.4
Cleanliness:
4.6
Hotel staff:
4.6
Comfort:
4.6
Location:
4.8
Value:
4.1

94% would recommend to a friend.

Sort by:
Review of The Ritz-Carlton, South Beach

Reviewer score

5
5.01.0
Fitter449
pittsburgh,Pa
Jun 21, 2012

An excellent break from everyday life

my wife and I and our two 20 something college students had an excellent time and rarely left the resort. We had great service on the beach at the pool bar and in both on site restaurants. I would highly recommend the Ritz to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, South Beach

Reviewer score

5
5.01.0
Young Couple on Vacation
Business
Ashburn, VA
May 17, 2010

Excellent!

Service was outstanding! Everyone we encountered: the doormen, the concierge, the wait staff, and housekeeping were friendly and professional. We ate at Bistro 1LR for breakfast and dinner. Food was top notch. Our king room with a city view was beautiful and very clean. You can't beat the location - on Lincoln Rd, and a stones throw away from Ocean Dr. Ritz Calton SoBe absolutely lived up to their name!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, South Beach

Reviewer score

5
5.01.0
Cardplyr
Business
Chattanooga TN
Dec 22, 2009

December 2009

The Ritz, the best of the best, [...] THe Ritz each and every time. No better personal service, courtesy, called by name always, best of the best from the pools to the beach staff, simply the best. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, South Beach

Reviewer score

4
5.01.0
Anonymous
Business
Chicago IL
Nov 30, 2009

Thanksgiving Getaway

Great Location and Service

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, South Beach

Reviewer score

1
5.01.0
Safaar ba se ta bache
Business
Dallas,Texas
Nov 29, 2009

Don't go!!

The night before we left for South Beach, I called the hotel and spoke with the concierge and I explained that it was my birthday and our 10th anniversary and we wanted to make sure that there was room for us at the thanksgiving buffet dinner at the hotel. We were told that there was much space left and not to worry. The very next morning we left Dallas and arrived at our hotel at 10:30 AM. When we arrived at the hotel the very first thing we tried to do was to make an appointment for thanksgiving dinner (the very next day), at which time we were informed that there was no space available for us. They even called the manager and there was no way that we could be accommodated. The Concierge made us reservations at the steak house, Smith and Wolenisky's. They did tell us that the only time we could enjoy the thanksgiving buffet was at lunch time at 12 noon, we explained that our friends whom we were celebrating with their flights did not arrive till 12:20 PM and as such we could not accept this reservation. The next morning we ended up going to the beach. When we got to the beach, we tried to get chairs by the water and a beach umbrella. An African American gentleman was the main service provider at the beach. He told us that there was no way we could get a chair near the water, even though we had small children who wanted to play by the water and whom we had to watch. We decided to go to the beach section next to the Ritz that belonged to the hotel adjacent to the Ritz. They quickly accommodated us at the border of that hotel and the Ritz and provided chairs right next to the water, even though their section was also rather full. At that time we noticed many empty chairs near the water and a large group with no children that arrived about 30 minutes after us was able to get chairs near the water on the Ritz side. Before we decided to head over there we asked the servers on the beach if they could deliver drinks to us and they said that it should be no problem. The whole day while we were at the beach not once did the servers from the Ritz that we had spoken to come by to check on us. Prior to going to the beach we asked the hostess at the restaurant if it was possible for the chef to make a plate of turkey and stuffing's for us to take to the beach or if they could deliver it to us n the beach and we were told that he was too busy with the lunch buffet and could not accommodate us. When we got to the beach, the restaurant at the hotel adjacent to the Ritz was kind enough to have their chef make us a thanksgiving plate of food and their servers were kind enough to bring us drinks and check on us on a regular basis. We did have to pay extra for beach chairs and the umbrellas, but at least they could accommodate us. That night I again checked with the concierge to see if there was anyway that we could be accommodated for the thanksgiving dinner, again we were told that we could not and it was completely booked. I called the concierge at American Express and low and behold they were able to get reservation at the Ritz for 9 PM for us, but as we had small children we decided to hold off on getting the reservations and plus the concierge at the hotel had already made reservations for us at the nearby steak house. I was shocked that the hotel concierge could not get us reservations but the American Express concierge could! We ended up going to the steak house for dinner. We had asked the concierge that since we were going with our friends and it was also our anniversary and theirs that we wanted to pick up the tab (particularly since they accepted to have one of our kids stay with them during our stay as we had three children and did not want to get a second room, since we did not want to sleep alone on our special night and we could not leave our kids ages 5 and younger in a room by themselves) and to explain this to them so that when we got to the restaurant there was no confusion. When we went over there ...

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, South Beach

Reviewer score

4
5.01.0
Anonymous
Business
NYC
Nov 23, 2009

Great hotel, great experience

We had an amazing trip! The best part about the hotel was the private beach...take advantage of it from morning to evening. We were also impressed by the staff's friendliness and their attention to comfort. The room was clean and spacious. The location on 1 Lincoln Road was perfect...walking distance to all the shops and restaurants on Lincoln Road and Espanola Way. We were in love with the Concierges who were very honest with their opinions and advice about dining choices and were right on...their insight into the Miami social scene was much appreciated! Speaking of dining choices, there is an amazing restaurant, Olas, 2 blocks away from hotel...a MUST try during your Miami visit.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, South Beach

Reviewer score

5
5.01.0
Yui
Business
New York NY
Sep 14, 2009

Perfect getaway for couples

I think that the hotel is a perfect choice for a couple. Very convinient for everything including restaurants, beach, relaxing at poolside, which is suitable for an active adult couples. There might be a better choice for a family with kids because there are no particular attractions or amusements

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Walking distance from Lincoln street is precious. Tons of choices of restaurants.

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, South Beach

Reviewer score

5
5.01.0
Anonymous
Business
Memphis TN
Sep 7, 2009

Awesome!

Great food & drinks; location perfect

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, South Beach

Reviewer score

4
5.01.0
Anonymous
Business
Baltimore
Sep 4, 2009

Beautiful hotel great location

The hotel is beautiful great location. My friends an myself wanted 2 get away 4 a girls wkend and had a ball, but 4 people of color if u go when there is not a event goin on b prepared 4 dirty looks. Sum staff acted as if we didn't belong. But I next x we goin we stayin there again.....

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
1
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Partin wise everything is really close, but 4 the ladies don't walk itn heals. Cab prices r great so u want mind catching 1. Try wet willies great drinks, great price

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, South Beach

Reviewer score

5
5.01.0
MillyT
Business
New York, NY
Aug 25, 2009

Loved the Ritz!

This hotel was stunning and made our trip to SoBe perfect. It was close to all of the other hot hotels for cocktail hour, it had great amenities beach and pool-side and the staff were probably the best i have experienced at any hotel in the USA.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: In Hotel

Don't eat in the restaurants as they food isnt amazing nor great value for money. But there are great places all around the hotel and the room service was good too!

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, South Beach

Reviewer score

5
5.01.0
Kaitlin's Dad
Business
Indianapolis, IN
Aug 17, 2009

Outstanding Attention to Details

Service and attention to details were amazing. There was always someone around the hotel to take care of anything you might need. A big storm came through while we were there. It blew things all over the pool area. We were eating and overlooking the pool area at their restaurant. It was amazing, as soon as it stopped, a swarm of people came out to get the pool back in shape immediately.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top