room was clean and small. good enough for two people. pool area was comfy and small. I liked that it was a little off ocean drive so stay was quiet and relaxing and not too many guest walking around or too noisy. walking distance from beach! only
wish you didn't have to pay for beach chairs if you are staying at the hotel. ive traveled a lot and its usually a given. but overall a good hotel.
Great location, with a beautiful pool area that backs up to the beach (easy beach access). The staff was great but the room smelled musty and the bed was pretty hard. Otherwise, a good choice for a few nights.
Regardless of what the room description says, this hotel does not offer an oceanview room. The foliage, although beautiful, blocks all views to the ocean. The hotel is only 5 stories and only 4 of the levels are available to guests. We disputed
this to the front desk when we walked into the room and they actually argued that it was indeed an ocean view. I asked if they would like to come up and look out my window, they decided to take my word for it. They did not discount the room, but they said they wouldn't charge us for parking. Which by the way was not on the information we got so we had no idea they charge $35 per day for parking. Being that it is so far from the action in South Beach I would recommend staying closer to so. beach and get a partial ocean view. You will get a better location and a better view for probably less money.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
the restaurant across the street is excellent. And they make on of the very best mojito's anywhere. It's also open 24 hrs. This is a big plus since the hotel doesn't have dinner or room service past lunch.
I stayed at the Richmond for a week this past summer. It was nice, good location, nice room for the price. The day before we checked out, however, the house cleaners took one of our beach towels. Yes, I know it was a mistake, I'm sure it happens
all the time, so I called the front desk and told them. They said sorry and that I could pick it up tomorrow at 12 PM. I told them that would be impossible as I would be on a plane back home at the time so they answered with a "we can send it to you but you will have to pay for shipping." That's when I lost it. I told them that it was their mistake and they should correct it by sending it to me free of charge. Well Juliet, the lady at the front desk at the time, told me that would be fine so I left all the forwarding information with her assuming it would be taken care of. Three weeks have gone by, still no towel. So I called and the front desk told me the same thing, "we can send it but you will have to pay for shipping" I asked to talk to a manager. They transferred me to Mary and let me tell you, she is the rudest person I have ever encountered and if I were the hotel I would make her take a mandatory customer service class. All in all I would not recommend this hotel just in case something like this happens to you. It is not worth the headache, trust me. And I still don;t have my beach towel.
The parking is horrible, actually not available, however the vallet service is very good operating 24/7.
The entrance is under construccion which i does not show in the pictures and the rooms are 1-10 a 5, old and anticuated. I have to say that
even though i didn't have a bad experience, i was expecting a lot more, probably due to its location.
This was my first time to Miami and I was excited to be able to check it off my bucket list. My fiance and I checked in on 08/01/13 and were super stoked about the location of the hotel. The hotel was right on the beach, one block from Ocean Dr.
and all the nightlife and restaurants within walking distance. That is the only great part about this hotel. When we walked in to our room we were disappointed, extremely disappointed as it looked like it was "just cleaned" in a rush. Not a clean room at all, hair from previous guest was all over the bathroom floor, tub, and walls. The toilet was not completely cleaned. EEEWWW!! To top it off with the bathroom, apparently there is some system to not having scalding water in the shower. We had to call the front desk to send someone up to show us how to work the knobs to set at just the right setting to avoid from getting burned. The lamp had been moved about two feet from the wall which means the TV was rolled over in front of the bathroom. I eventually had to move the furniture to has a little bit of decent walking room. The chairs in the room had stains from I have no idea, I didn't even want to think about it, was grossed out completely. Lastly and I think the worst, the sheets were stained. There was a spot which looked liked blood at the foot of the bed & yellow stains at the head of bed. When our room was "cleaned" the second night my fiance chose not to tell me the sheets were changed however the stains were worse than the night before. I was shocked that an establishment of this sort would not throw out soiled linens and purchase new ones at not grossing out their guest. There was one decent part, the food. We had breakfast and the food was good, coffee good, orange juice good. This is an over priced hotel with lack of cleanliness, hygiene, & updated rooms. This is a location that I will not stay again or recommend anyone staying unless you just want to be close to the beach and do not care where you lay your head.