When I booked the hotel just from the pics it seemed to be a really nice hotel but when I got there it wasn't what I expected. I didn't even sleep there one night my dad didn't like at all and we went right away to Fontainebleau. I also asked for
refund and they didn't give me any refund. :(
Great location, ok hotel. This hotel def did not meet my expectations for what we paid for our room. Not service oriented, and our room was just off of the sushi restaurant and smelled like fish the whole stay... Ew.
The other restaurant in the
first building was awesome and some of the staff friendly. We do a fair amount of traveling and we were pretty disappointed!
The Catalina is very well located to Lincoln Road shopping and the beach. The hotel is nice and the pool bar staff are very friendly and attentive. We enjoyed the nice cabanas and the small roof top pool. The room was nice, although, there was a
plumbing problem upstairs and there was a great deal of maintenance noise for several hours. The management offered us a free round of drinks for putting up with the noise.
The hotel shuttle was a bit late to get me from the airport but that's not a big deal. Upon arrival the front desk allowed me early check in. Everything was up to par. From the staff to the room. What stood out was the premier location. Near the
beach and centralized!