Great location, ok hotel. This hotel def did not meet my expectations for what we paid for our room. Not service oriented, and our room was just off of the sushi restaurant and smelled like fish the whole stay... Ew.
The other restaurant in the
first building was awesome and some of the staff friendly. We do a fair amount of traveling and we were pretty disappointed!
The Catalina is very well located to Lincoln Road shopping and the beach. The hotel is nice and the pool bar staff are very friendly and attentive. We enjoyed the nice cabanas and the small roof top pool. The room was nice, although, there was a
plumbing problem upstairs and there was a great deal of maintenance noise for several hours. The management offered us a free round of drinks for putting up with the noise.
The hotel shuttle was a bit late to get me from the airport but that's not a big deal. Upon arrival the front desk allowed me early check in. Everything was up to par. From the staff to the room. What stood out was the premier location. Near the
beach and centralized!
It was weird that there was not hot water out of the shower, and we were told that was normal.... Just about every time we went out of the room we had to go to the front desk to get yet another key card because the one given to us never worked.
Location was great, and the restaurants on the first floor were great. I wouldn't stay there again though.