I expected so much in this hotel as it is well known
I was made to wait two hours before I could check in and when I checked into the room it was very basic and not worth the money
The only redeeming feature of the hotel is their happy hour of
I had a terrible experience with the Catalina. No hot water my first day and night, called front desk for conditioner over 10 times and had to get it myself from the maid cart, didn't get my room cleaned for 2 days, huge language barrier with any
staff that wasn't front desk. Valet was great though
I booked a room at the Catalina Hotel based on the amount of stars it has ( four) and the pictures online and when I got their I was highly dissapointed. For starters their is three hotels , Catalina,Maxine and another one (I forgot the name)
which was a huge neusince because if you want to go to the pool on the roof or the bamboo pool you have to leave one hotel to go to the other. My room was right above the restaurant/ bar and I had so much trouble getting rest because I would here the music blasting The Whole Intire Day. The staff sucks...their not rude but don't provide good customer service..they had a " I don't really care attitude". The bathroom wall in the shower has a lot of mold, I had no drawers to put my clothes in, theirs no ice on the floor your staying so you have to call room service to have it delivered. The bamboo pool was okay, the pool boy is super lazy and does not clean it...and theirs alot of shade due to the bamboo trees around it so if your planning to catch a tan go to the roof top pool ( theirs a tanning area with chairs) but the pool.their is so tiny...its only big enough for 4 people. The restaurant at Maxine always had a funky smell every day...its as if the mop they use to clean the floors is 25 years old. Theirs no gym!!!!! Their is room service if yoy want to order food but they deliver it in a bag vs on a table with utensils and extra ketchup etc.If you want to exercise they give you a " discount pass"and its 20 a day...that's no discount...also the crunch gym I'm Washington ave. Sucks. The gym is smelly and very small..I even got into an argument with a woman who works out at that gym because she was babysitting the squat machine....that.shows you their is barely any machines.
The good things are their is cable so you can watch any of your fav shows.
The food is great, the mimosas ,mojitos are off the chain and the two restaurants they have is 24 hours. The pool is heated so if the weather is a bit breezy you can stay nice in warm in the pool.
The experience at the Catalina wasn't awful but I know if the Shore Club wasn't completely booked I def. Would have spent an extra thousand dollers and stood their. The Cataline is def. Not worth spending more than 1,000. I enjoyed the food and drinks but everything else sucked.
The catalina reminds me of a super high end motel.
The hotel was about a block away from the beach and had a free happy hour every day. Extremely clean and great staff. Also had several restaurants. Absolutely loved the rooftop pool. I highly recommend this hotel.
The amenities were great, the hotel was near the beach.. walking distance. The happy hour and bikes were great for me and my friends. The room wasn't as nice as I expected but you get what you pay for.