We read reviews online and we were kind of weary about our stay at first, nonetheless, a friend of ours had stayed here before so we thought we'd book it because of the location and complimentary services.
The hotel shuttle was great and arrived
on time at the airport. We got to the hotel and had to wait a little bit for check in (they charge $30 for early check-in) or you can wait it out and go explore town or hang at the pool. We waited and came back while they held our bags for free.
The room was alright at the most -- had the basics of what you need to stay for the night. I wouldn't suggest coming here for a romantic get-away however its the perfect place to crash.
We left for a cruise the next day and they held our bags during the morning before our cruise. When we returned four days later, we did not know if they would actually allow us to use the shuttle service to go to the airport or even hold our bags while we explore SOBE during the day. Nonetheless, no questions asked, and they did just that with smiles. The doormen are super nice and actually remember you so tip them well!
Beware: they charge $35.00 per 24 hours for parking
If you rent a car and get to the hotel; beware: they will charge parking fee of $35.00 per night! However: we talked to another tourist. Per his recommendation we found down on Collins Avenue at 16th street a parking garage.(Turn right to 16th
street from Collins going from the hotel) We got charged only $16.00 per night. It is about 5 minutes walk but it is worth it! Since we arrived late: we had to put up with the fee. It took almost up to 30 minutes for the staff to pull out our rental car the next day. (I bet they have some spot at the same parking garage) Next day we immediately moved the rental car to the 16th street parking garage. The front desk assumed we parked with them 3 nights so at the check out: they wanted to charge for 3-day worth of parking. I had to have the necessary conversation with them to proove otherwise. Also: the bathroom's shower had the most idiotic design. The shower's glass wall covered only half of the tub, so the water floated out to the floor; (and no: there was no shower door the close the area) The room setting and the furniture doesn't match with a 4 star, rather a 3 star rank. The pool was not very clean either. Overall: good for crashing and for the location because everything is approachable from there. If you want more cleaner and crisper room: choose a 5 star hotel. It is a zoo around the hotel: party 24*7 with very laud music and crowd. However: luckily: we didn't hear the noise even though we were on the second floor.
We had a great time at The Catalina. Location can't be beat. It is across from 5 star hoels, in the heart of the action in South Beach.Walking distance to Lincoln Road and Washington Av. It is a remodeled old art deco building, very hip and
colurful. Do not consider this hotel if you are looking to relax and sleep, or are traveling with children. It is an adult, party atmosphere with a DJ in the lobby, playing until midnight. Music can be heard in the room. Most guests are in full party mode, and you hear them being loud in the hallway throughout the night.Very quiet in the morning, since most guests sleep in.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Make sure to visit Hispaniola Way, a short walk from the hotel. It is a very charming street with lots of good restaurants and bars, as well as a few stores. Fr safety, it is closd to car traffic, just like Lincoln Road.
Staff was very friendly and helpful, great location one block from beach and two blocks from the out door mall the Maxine building was my favorite And the restaurant there MAXINES has the best Food in South Beach and if u want great drinks go to
the bar there Eva is the best bartender around Cant wait to go back
The hotel room had an ant issue. When I came back to my room ants had covered my tooth brush and other personal items. I had to throw them all away. The valet shut off my car incorrectly and killed the battery. I would not recommend.
I did read all the reviews before staying and I was a little worried about the noise but if your hear to party when you come back it will be quite..If you wanna go for an all night party vacation this is a great place to stay more of a younger
crowd if you want classy and quite hotel def not the place to stay...the only problem I had was I had requested a room w two double beds and got one King size but the staff waived my hotel fee and moved us quicky the next day even though we said we didn't need to be moved. Staff was very friendly!!!!
Hotel was terrible, it was more like a 2 star motel, I am not sure why its advertised as a 4 star hotel when we confirmed with the staff that it's a 3 1/2 star hotel; very misleading. The staff was amazing though! Extremely professional and
helpful, we decided not stay because it was not up to our standards and they were very nice and completely understood.
This hotel was bittersweet. Location is great and the hotel amenities are good (dining , beach towels, beach cruisers,etc). However, there is a $15 per night beach resort fee + state/county taxes so beware.
The staff are not professional or
attentive. They are incredibly rude. There were a handful of good employees. The bell hops were the only ones that were thoughtful. Personally, Guy should be running the place.
The rooms are nice, however, the room we had smelled like paint. The bathrooms weren't in best of shape either. To add more salt to the wound, the electrician opened our door without knocking. He had to replace the bulbs and no one told him the room was occupied. Also, we planned on eating at the sushi restaurant below the room only to get an emergency menu offering a few items because they ran out.
Overall, take your money and time somewhere else. For the price paid, this hotel was not with it.