I got this room online because it featured a great price and needed to stay close by for appointment at 7:00 in morning. Once we arrived check in took 45 minutes of standing and staring at two very slow receptionists having numerous credit card
issues. After finally arriving in our room we hit up the ice cold rooftop pool and came back for a shower...after which someone started to enter our room when we were stark naked coming out of shower!!! Apparently their computer went down and they re assigned our room to someone else! The sheets were unchanged from previous people who stayed...after getting free dinner from manager we had housekeeper change the bed. As she was leaving she didn't change pillowcases...when I asked her she said pillowcases??? Like....why would I do that!?!? In the morning I called for my overpriced (32.00 a night) valet parked car...at 6:15...at 6:50 still NO CAR!!! Arrived at my appointment (whole reason I was staying there!) 15 mins late completely starving since breakfast was out of the question since I spent all my time waiting for my car!!!! Rooms small, loud banging overhead heard OVER my max loud white noise on iPad....running on upper floor??? Overall I have stayed at nicer Holiday Inns than this place...don't go!!!
Riviera South Beach Hotel was a fabulous place to stay while enjoying a long weekend in Miami. The guest rooms were very stylish and comfortable. I liked the hotel's proximity to the night life as well as the beach. The bellhops and bartenders
were fantastic. I can not wait to go back! The only drawback is that there is no exercise room or gym access.
Hotel features (5 = best, 1 = worst):
Long walk from hotel
Mangos is a great place on a Saturday night (21+). Prepared to be very entertained.
Awesome hotel, however, they did not offer convenient airport shuttles. Had to wait 2 hours for another shuttle to arrive after a 4 hour flight.
Other than that, the hotel was great, staff was friendly and they offered an upgrade for my bad
experience with airport shuttle.
Highly recommend this place!
went there with my boyfriend
Hotel was nice.
Free breakfast (bread, bagel, boiled egg, fruits, cereal and some drinks)
and Free drinks during 7-8pm from the bar
They have rooftop pool and outside pool...
but most horrible thing that happen to me
was that they made a mistake and they gave our room to someone else while we were in there!
My boyfriend and I were watching TV, and this random person opens door with his key and comes in with his luggage! FREAKKY!!
yeah the staff confirmed that they made a mistake but how freaky is that!? what if you were alone or there was no one in the room... I dont know ever since that (it happened on my first day) I couldnt sleep because I was scared if someone might come in....
The hotel was ok but you have to walk to get to restaurants, beach, and activities. The only complaint is your room did not get cleaned until around at least 4pm and the beautiful dark wood floors made your feet and socks black.
Wish there was
more to do / better options for food closer to the hotel.