Our experience here was not all that great. We got a tiny room, that was much smaller than your average Days Inn/Best Western room. Our ceiling lights were out the day we came in, and despite talking to the concierge twice, they were never
replaced. The mattress was not sturdy and sank the minute you sat on it. The 19" TV in the room was from the 1990s and no remote was provided. The phone in the room did not work. We also did not have hot water in the shower for 2 days.
Nevertheless, the saving grace for this hotel is its staff. They were very friendly and helpful and also allowed us to check in a couple of hours early without paying any additional fees.
But the next time we visit Miami, we are not going to stay here, the owners need to spruce up this place asap.
The room and hotel were clean and staff were nice but that's about were it stops for the good.
If you plan on going anywhere then parking close to the hotel (especially at night) don't get your hopes up. We drove around for an hour looking for
parking on the street and finally had to pay $20 for overnight parking in a parking garage that was about 4 blocks away. We were told breakfast was included but didn't find any. Elevator hadn't been serviced in over 10 years!! and you can smell subway up a few floors.
The staff were always very nice to me, and the location was good. The bed was comfortable, etc. I didn't see any problems all the way around, although I hate not having free internet access. I find charging for access to be ridiculous. Other than
that I had a very nice stay, and it's right near the beach.
I rather liked the hotel.It was close and far from the action.It had a great staff and a little fridge in the room so as to keep some grub and drinks cool.That saved me some money and in miami thats not easy to do.I do wish I was on ocean drive
where ALL the action was but if someone wants a place that a little more quiet then the Ocean Spray is for them.
Hotel features (5 = best, 1 = worst):
the transit system is very decent and cabs are easy to get so save the headaches of renting a car unless its a nice bentley or something.
Two things: 1) this is not a 3-star hotel. It is old, run down, & the elevator takes 10 minutes to get you anywhere (exaggeration). The mini fridge is tiny, about enough room for a 6-pack. Carpets are stained, mattress was stained, sheets were
stained. No comforter and flat pillows. There is an overpriced subway in the lobby (I refuse to pay $6 for a half a turkey sandwich). That is a heavy smell in the lobby. The wifi is not free ($10/day) except in the lobby where it is so spotty its not even worth using in my opinion. The maid walked in without knocking (there is no DND sign for the door) while we were trying to take a nap. However, none of that is a reason i'll never stay here again.
2) The area is incredibly run down (2/3 hotels were not operational-- no windows, doors, construction everywhere). There are very, very limited food choices. There is nothing to do. We had to take a bus ($2) to south beach just to get breakfast. The only thing near by is a convenience store with a bakery in it (nothing special) and a Carabba's in a different hotel. Luckily, they have a Tiki bar out back that's open for lunch, or we would have starved. There is NOTHING to do at this part of the beach, so hope for good weather or you will be stranded in your 1-star hotel with no pool or anything to do. However, it is an extremely close walk to the boardwalk and beach. So if that's all you care about, i would recommend the location. But don't expect a 3-star experience. & look up food options before you go. We found a bunch of places on yelp that dont even exist anymore.
I loved, that it was that close to the beach. unfortunately you have to pay for WIFI, in every other hotel I've been it was free. Close to the beach is free WIFI. The staff was okay, rooms were big enough and TV worked fine.
The room was very clean. The location is far from a lot of the main south beach action. I was on the second floor and all morning i was disrupted by the sounds of construction going on outside. Also, every time somebody flushed their toilet I
could hear the water swishing through the pipes and it was very annoying while trying to relax on vacation. There wasn't a comforter on the bed and only 2 pillows were given that were flat. Overall, its a good value if you only planning on staying a night or two. Look for a more comfortable hotel if you plan on staying longer.