National Hotel

Hotel has a beautiful 205ft lap pool that you walk by as you head out towards the back exit gate which opens to the Beautiful beach

On my first night in an ocean view room a small flood occurred - the cause unknown. Without hesitation I was upgraded by the manager to a cabana suite with complimentary breakfast and late checkout thrown in. The service continued to be excellent for my whole stay. I would recommend the National to anyone, single travellers, families and people on business. The close proximity to Lincoln avenue is a bonus. I would stay again but would now want to stay in one of the cabana rooms!

It was a very bad experience, the cleanness of the room is very bad, I couldn´t sleep the first night, so I was forced to change the next day to another hotel. At 8:00 a.m. they began to make to much noise working at the hotel without awareness, they were drilling at 8:00 a.m., can you believe that? I ask the hotel to return me my money, and they told me that the company where i make the reservation will return it to me.

The hotel could not have been in a better location. The remodeled rooms are great but the ones that have not been touch I would avoid. The best are the Cabanas along the lap pool. The outs private terrace makes it all worth while. The only draw back was there was a wedding there our first night and the pool, out door dining and lap pool were closed for the party. It would have been nice to know that we would not have one night of pool time, that is why you go to florida. Overall a great place and you can really feel like you have gotten away and just right into the thick of it all if you want.

The bathroom was too small and wasn't in a good shape.

There's not another hotel in So. Beach that equals The National in style, beauty and location. One issue - internet access value is very close to the price = free. Not really good enough for a business traveler.

Two stars at best now for this price. I have stayed there several times over the last few years. Was great at first, but was going downhill each stay. Decided to continue to stay there after the remodel of the cabaña rooms, which are nice enough. But the service is spotty at best and other areas and amenities continue to go downhill. The hotel should be embarrassed to charge for beach use, the chairs are useless, This trip we were only able use the beach 2 of the 4 days we were there as the chairs are so torn, tattered and broken as to not be usable. My neck still hurts. In May we could only able to stand it for 1 ½ of the 3 days there, but as it appeared then that many of the umbrellas were new we thought surely the chairs will be fine by next trip. You used to get 2 towels there, both at the beach or by the pool, but I guess in a cost savings measure have cut people down to one towel both at the beach as well as the pool, almost always last to get the beach chairs out (that is not new though).

We stayed at the new poolside cabana room and the room was very modern and clean and chic. The size was a bit smaller than I was expecting but no complaints here. The balcony that comes with each of the cabana rooms was such a nice addition. The pools were very nice and it was never crowded. There were maybe 20 people in the pool at most at one time but normally more like 5-10 people. The beach staff was accommodating and worked hard to make sure there were chairs and umbrellas around. The chairs and cushions could definitely use some updating but the staff made sure to use 2 cushions per chair to make it more comfortable. We tried the bar (but not the restaurant) and the bartender was extremely friendly. Food at the bar was delicious -- and they certainly are generous with the portions! Would definitely recommend.

At the national you constantly have friendly helpful employees making sure your stay is perfect. From the minute we arrived we had wonderful service. The lobby is clean and neat. The concierge was always helpful. The pool was never too crowded and the servers and bartenders always attentive. The service on the beach was great too. The only downside was the chairs on the beach seemed to be getting old and they sunk down extremely low. Also the room cleaning was not consistent and more than a day went by without clean towels in our room. Everything else was perfect. The location is right where you want to be in south beach and the price wasn't what you would pay at some of the nearby hotels. I will definitely return.

I have stayed at the National before, when it was newly remodeled. The hotel sits in a great location, but now the rooms are overpriced for what you get. Also their was no fan in the toilet and the windows were sealed. Also the shampoo bottle they provided did not open easily and almost cut my finger. [...] The long pool is nice, but thats it...I will not be returning...