Fontainebleau Miami Beach

The hotel was beautiful. We had a few problems like no running water twice. Engineers came and fixed it eventually. Our Jacuzzi's jets didn't work. Other then that it was great. Staff was so helpful and friendly. Best Hotel in Fla.

i really like it, me and my friend spend a great time.

Very nice hotel Prices of food, drinks, amenities are incredibly high.

I read the reviews before I arrived at the hotel and resolved myself to long waiting times for my car at valet parking and poor service. I was pleasantly surprised that I got my car promptly and the service was acceptable. The room was rather small but it did have the two queen beds and the ocean view that I requested. We had to pay $40 a night for an extra cot, which I thought was rather excessive. The kids had a great time at the several pools. Again, the drinks (non-alcoholic) at the pool bar were expensive ($40 for 4 drinks).

-We reserved an ocean-view room, but don't feel like we got that at all. While we could go into the corner of the room and look at an angle to the ocean, I would say that 95% of our room faced the other hotels. This definitely wasn't true to description. When we checked in, the receptionist asked us if we wanted to upgrade, but we didn't think we needed to based on our reservation. Also, she said we could upgrade for $50/ night rather than the usual $100 since the hotel was "fairly empty". I didn't like the idea of haggling on a vacation; especially if there were plenty of rooms available. -There were no cups in our room for use with the mini bar. I called the front desk the first day we were there and didn't received them. I asked the mini bar attendant the next day and she told me that she doesn't stock the cups, but would let the housekeeper know. We didn't receive any. I finally sent a message via the in room computer and got the cups the next day. Not very good service. -We booked services at the Lapis spa. We enjoyed the relaxation, but were disappointed to find out afterwards that there were August specials that were a fraction of the price. No one offered that information when we called for our reservation, nor was there anything in the list of services booklet. -Finally- the people who checked in to the room next to ours the final night were loud and very obnoxious. We had to call the front desk in the middle of the night to inform them of the blasting music and drunken behavior (once we realized it was never going to subside). I know this isn't the Fontainebleau's fault, but I don't think anyone ever came to tell them they were too loud. When we woke up a few hours later, the music was still playing loudly. All in all, it is a beautiful hotel, but we didn't have a great stay.

First impression of this hotel is "WOW"! It has to be one of the nicest properties in all of Miami, and that says a lot! The drawbacks of this hotel is that the in-room computer is so locked down its almost useless. . . .unless you pay for the full internet access. Valet parking is the only option here, and it will run you $32 dollars a night. All in all, i would stay here again, but make sure your wallet is ready!

Very friendly and younger staff. Very personable and not snooty

It was a splendid hotel with top notch amenities. It is a chic hotel accompanied by a eye catching wait staff.

We stayed in a beautiful suite loverlooking the ocean and the bay. It was stunning! The suite has a large kitchen and is fully equipped so you can stay in and enjoy the private balcony and your own view which is better than any restaurant. The grounds are also stunning. Beautiful pools and a wonderful beachfront to use if you prefer to get your sun in the sand and take a swim in the ocean. Staff were very helpful. Only complaint is that our freezer was broken and it took some effort to get it repaired, although the repairmen were prompt, professional and attentive (and successful in making the repair). We plan to return to this resort for our next vacation!

Very Beutiful! Top Notch. But when you pay the $$$ you pay here I expect top notch. Don't pay extra for a balcony ocean view. I did and had a peek of ocean with a clear view of the convention hall roof. Could see that from the window. Only other complaint is after spending well over $1000 on room alone for 3 nights the manager wouldn't give me a pass to take a shower in the spa (just shower), as I had time to kill on the beach that day before my flight out that night. So I checked out of room on time, stayed on hotel premises spending money on food and drinks, and could not get a pass for a shower. YET - if I had been with one of the 3 conventions going on there at that time, which I had to walk around to get to my room, I could get a pass! I know it is only $10. It is the principle. For this alone I will never stay again.