Deauville Beach Resort

The Deauville Beach Resort Hotel's rooms were ample but the directions on the telephone were missing, e.g. calling the front desk, room service or another room. An extra resort usage fee was charged regardless whether or not you used any of the amenities. Very helpful front desk and concierge staff, all were very freindly. Great Arturo Sandoval jazz club with a great atmosphere. Not far from South Beach nightlife and Lincoln Rd. shopping.

When I arive there was only one person at front desk we wait for at liest 20 mn and after the first night staing I had skin rashes all over my face arms, hands and shoulders blade area and I first tought it was moskito bites but them on monday it got worst and I left the Hotel because I had 10:49 flight to cautch and I arive to Boston that night at after 5pm My Dr. office was closed but the next day I went to see my Dr. and I was told that it was a bed bug that bit all over my upper extremedy and I'am looking forward to receive my money bach Icalled the Hotel that same day after seen my Dr. and someone was supposed getting back to me and no one did yet Iam still waiting

At one point, my business partner and I were tempted to set up camp in the lobby of The Deauville?besides the massive amounts of sand on the floor, all in all it was quite nice?LOOKING. We get into the elevator, the doors close, all I see is a HUGE smear of what I want to assume is Ketchup staring back at me. Ok, maybe no one on the hotel?s staff has noticed?maybe they NEVER ride in the elevator? The Bellman, who, by the way, is the ONLY one worth speaking to at the hotel, unloads my baggage and leaves. As per my usual routine in a hotel, I go to the restroom to give it a once over, and what I see, this time, I am sure it ISN?T ketchup?I immediately go back out to my room and am overcome by the smell of urine. I call the front desk, explain the situation and have to go all the way back down to retrieve yet another set of keys and hear no apology. While my new room doesn?t outwardly smell, I wear flip-flops at ALL times, including in the shower. After a long day traveling, one looks forward to a nice comfortable bed?I climb into bed, and notice that the bed has been made with two top sheets. I find myself struggling to keep from touching the mattress with my feet. My business partner called the front desk to report BUGS in her bed, and went so far as to put them in a ziplock bag as proof. She was told someone would be up in 20 minutes, no one came and there was no follow-up phone call on the part of the hotel. Additionally, her bed was also made with two top sheets and at some point in the night, the sheets shifted and exposed a stain along the entire head of the bed - she wants to think it was rust. My recommendation?keep searching!

Valet parking was very very disapointing, sometimes we were waitng 1/2 to 1 hour to get the car. Room was not very comfortable. Bathroom was dirty and old. Very noisy.

Read some reviews and was very worried. Our trip was GREAT. The hotel was amazxing. The staff were all very frie ndly and went out of thier way to help. The Valets were the o9nly disappointment. The wake up call and room service did not come but that's OK.

The Deauville Hotel and Resort was a complete disappointment! The whirlpool was out of order the whole time we were there. Ice was only availablabe on two floors,which meant a trip on the elevator every time we needed ice. The carpets on certain floors were dirty,the view was obscene,(they did change our room when we complained about looking at a dirty roof that was in disrepair). The room itself was o.k. for sleeping but it didn't have enough light (only one lamp) for close work. The water at the beach had debris floating on it that could have easily been removed from the surface.

The Deauville was is disrepair and a complete disappointment. I checked out after my first night. I wouldn't have even spent that night, but it was 2:00 AM and I was too tired to go wandering to find another hotel. The lobby was clean, but once in the elevator the scene changed. The floor I stayed on had contruction repair mess everywhere down the hall. There were door knobs missing from rooms that were just left open/vacant. The carpets were stained and halls smelled of stale cigarette smoke. The room was not cleaned well. There were things still on the floor as if it had not been vacuumed. The bathroom was absolutely disgusting, and the fact that I didnt' figure that out until the morning was infuriating. At that point it was too late to change rooms. I tried to iron my clothes in the morning and even the iron was broken! The ceiling in the room had been repaired and there was overspray all over hte drapes. Just plain sloppy workmanship. That place should be shut down!

sehr gute lage, hellhörige Zimmer, aber dennoch gut für einen kurztripp.

Hôtel avec équipements complets mais mal entretenus, chambres mal nettoyées voir sales et en mauvais état pour d'autres (on a demandé à changer de chambre au vu de la saleté)...

Ne vous faites pas avoir, Collins avenue n'est pas en bord de mer, donc l'hôtel non plus! Or la vignette de présentation vous présente, la plage... Hormis ce détail, l'hôtel est très bien, propreté et équipements très bon, semble assez récent. Parking privé et piscine, un plus sur Collins Ave.