This was one of the worst hotels I have ever been to. The guy at the front desk didn't have a clue as to what he was doing. The rooms was old beat up and disgusting. The light in the bathroom didn't work and the toilet kept running all day all
night. The partial Ocean view was horrible, if you look directly beneath the window it was junky and parked rv's. My boyfriend was constantly charged many hidden fees which wasn't brought to our attention in the beginning. All in all I wouldn't recommend this hotel to anyone, your better off staying at a Best Western.
Just attended a convention here. As soon as I walked in the door I could smell the mildew. This place was just horrible. The food is very, very, expensive and is not worth the money. Resort does not have parking. If you stay here you must stay
above the 12th floor. Those rooms where clean. The lower rooms did not have hot water for a few days, they had roaches, bed bugs and some no towels for several days. Some rooms had irons but no boards. The air conditioning worked in some areas of the hotel and some areas it did not work well. This place should be demolished!
The outside of the hotel is beautiful. The pool jacuzzi and the beach was very nice. The staff and the rooms were horrible. The staff was not friendly and not at all helpful. The rooms were not what I expected. There was no shower curtain or
shower door in the hotel. The shower head was coming off, there's no full body mirror, and we had to ask for blankets and towels because there were none in the hotel.
HORRIBLE!! ABSOUTELY HORRIBLE!! DO NOT STAY HERE!!
From the no on-site parking, having to park my van several blocks away in an open public parking lot where anyone could easily break in the van, where I need to pay for parking out of my own pocket, and walk back to the hotel, taking my chances
walking on the street in on-coming traffic b/c there is construction and the sidewalks are closed, to being charge double at the bar to rude costumer service at the front desk....I HIGHLY ADVISE ANYONE NOT TO STAY HERE!!!
My boyfriend and I have stayed at this hotel two times now. The view of the beach from the 14th floor is absolutely spectacular! You really can't beat it for the price. We don't spend enough time in the room to find anything to complain about. All
I know is that we really enjoy staying here for the view alone!!! And they fixed the parking issue. You can self park across the street and come and go as you please.
No parking available on-site. Room carpet were dirty and torn. The outside bar tenders were rude & neglected one side of the bar. I had to yell to get a drink. I am not happy with the hotel & would not recommend.
Hotel has valet parking; however, the lot may be full, so be prepared to park your vehicle at a paid public parking 15 minute walk from the hotel. Good thing is that hotel offers a ride to and from the public parking.
Staff is nice and
Accommodations are basic, bathroom and the room looked worn out (ex. stained, scratched bathtub), AC unit would keep you awake for some time before you fall asleep (unless you are too exhausted or inebriated to even care for its noise level)
Colors were drab in the room; yet, the hotel lobby is much nicer but creates a wrong impression of what rooms may be like to newly arrived guests.
Overall, I would readily shave off 50% (if not more) off what we paid for the room. It is the "location, location, location" adage that justifies room values. Be aware that hotel will also add $16.95 as a service charge.
Miami Beach is fun, lots of inexpensive places to eat, is a mecca for high energy, club goers. Overall, it makes an excellent short getaway (at least for us).
However, I would keep away from this hotel/resort (Note to future brides and grooms: let it not be your honeymoon destination!!!), find another place to stay, even if it is not right by Atlantic.
Good luck and be a smart traveler
The lobby was beautiful! The rooms were dirty to put it lightly! The towels were dingy. There was 2 sources of light in the room, a bathroom light and a lamp on the nightstand. There were stains on the carpet. Most of the staff spoke no English.
They call themselves a resort but they charged for beach towels! There was not one bar or restaurant open past 11pm. Security strolled constantly to make sure that there were no outside beverages around the pool area, even though they weren't serviing any. There was mold in the bathrooms! The room service was awful! I order the wings and soup. My food was burnerd to a crisp!!! Parking was 5 blocks away at a public lot. Fre from 6p, -8 am. $1 p/hr 8am -6pm.