Had some issues with the room accomodations, which were immediately taken care of. The staff was very friendly and on top of any issues they were presented with.They did an excellent job. I would definetly stay in this hotel again when I visit
Miami. The location was great!
Excellent location, but a bit noisy at night. Not much can be done though because of its location at the heart of Miami beach where people party till the morning. May wish to consider another location if travelling with young kids. Otherwise, it
is perfect for young couples or those wanting to party in Miami beach.
We only stayed one night so didn't get a chance to use the pool or have much interaction with the staff. At first I was concerned they didn't have our reservation, but they found it with out too much delay. Guests should be aware that the rooms
that look onto the street are very noisy.
Had a good experience here. Besides the fact I used the parking garage behind the hotel to park my car during my stay and found out the elevator was broken so had to lug all my stuff down 5 flights, around the block and finally to the hotel. My
boyfriend met me and used the valet service to park. It ended up being only $5 more, plus tip but worth it if you ask me. The roof top pool area has a great view and I wish I could of spent more time up there. TlWe had a suite with a balcony and kitchenette. Lovely, spacious room. We didn't really have a view from the balcony and there was one chair to sit on but it was no big deal. The noise level is fairly high. If you don't want noise I would suggest a room further away from the Clevlander. The location was awesome. I loved being right in the middle of the action and having the beach across the street. Valet service did take awhIle but the staff were very friendly and acommadating. I can't wait to go back and stay again.
Rooms were large and clean. Our room was on the second floor and in the back of the hotel. Early morning trash trucks were very loud and kept us up, also every step was heard in the room above us. Other than the noise, the room was very nice for
the price and the staff was friendly.
hotel is in a great location if you want to do a lot of partying. You can hear the music from the street bar/restaurants at night. Room amenities are great. Brand new refrigerator with freezer, microwave, & dishwasher... Staff is very helpful and
friendly. Would definitely stay there again!!!
The hotel is located cross the street to the beach and the center of Art Deco district (aka night life district). We were fully prepared for loud noise after reading dozens of reviews from various website. However, it was not as noisy as we
thought. The front desk upgraded us unexpectedly to the ocean view unit and put us in the building right next to the Versace mansion. If the trees were shorter, we would see into the mansion from the bedroom. The staff was very friendly and helpful. The valet guys chatted with us every time we walked by and recommended us good local flavor restaurants. The valet parking is $35/day which is pretty much the same for all hotels on Ocean Drive. We will definitely stay with Congress again when we visit Miami next time.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
The best part about Congress is that all units come with a small kitchen that you can make simple breakfast if you don't want to eat out all day long. There is a huge Walgreen at the corner of 5th and Collins Ave, about 6 blocks away from Congress, that you can buy breakfast materials from there.