Clinton Hotel

This Hotel was very poorly managed, dirty and with a cliental that was a mixture of tourists and some shady [*] characters. Even though I paid to stay there I ended up calling a friend and stayed the night with them as I found the place unsafe and dirty

The hotel charge $7.00 for beach towel and using spa. Breakfast was not continental and just a bagel and coffee only. When complaint about this no action has been taken. I will not choose this hotel again.

there were a few nice aspects to the hotel, but more bad than good. it was SO LOUD... all night, every night until 6 in the morning. the walls are paper thin, and each room is a little different (we know this because our first room WREAKED of bleach and our second room was completely different than our friends. we tried moving again because of our nosy neighbors, but we couldn't). the only nice thing was the staff.

Don't be fooled by what you see online. This hotel really sucked, but when you are in Miami to party and don't care about staying indoors it really does not matter. I booked this hotel because my friends were planning on staying there since it was close to the beach. When we arrived the first thing that came out of my friends mouth was that the hotel looked better in the pictures. I pool was very small and the most ackward thing was that the hotel had balconies that overlooked the pool. I mean the pool was on the ground level and my friend who spent extra money for a room with a balcony got one that was on the first floor overlooking the pool. Some view that was. The shower sucked so bad that everytime my wife and I got done taking a shower the floor outside the bathroom was flooded. The lighting was so awful that in the bathroom when I tried to shave I had a hard time. You walk outside your room and get a musty smell in the gloomy lit hallways. The elevator that only services four floors got several people stuck on the 2nd floor on their first day there. If it was me after that incident I would have left. Overall in my travels I think that this is the worst hotel that I have stayed at and never plan on going there again.

I recently stayed at the New Clinton Hotel from June 8-June 12. I reserved two balcony rooms and I was extremely disappointed with the entire experience. The first issue that my friends and I ran into was the fact that the hotel was nothing like what the internet described. I was under the impression that we were going to check into this hotel that was really nice, but when we arrived at the hotel we were overwhelmed by air freshner and incents. It was ridiculous. On top of that when we went into our rooms, the first room which over looked the fountain was extremely small. There was no iron in the room, the bed was really small, the shower leaked, the mini wet bar did not get cold, bo cd player and there were burned iron impressions in the carpet. In the second room that we reserved, there was not even a wet bar in it, they had to bring one in. On top of that the pool that they mentioned on the website was so small that no more than 10 people could stand in it. There was no way anyone would be able to swim in it because the pool was not longer than 12 feet at the most. When we went to the front desk to express our concern, we recieved this blank stare and the clerk at the desk told me that we could upgrade to a loft for an extra $30 a day?? I asked what the procedure was for recieveing a refund because I was not satisfied with the hotel at all. She told me that there would be a hold on my card for about 7 days [...]. Since I was stuck in this situation with a hold on my card, I tried to make the best of it until, on day two after housekeeping came in to clean the room, some of our personal items came up missing. When it was reported to the front desk, they said that they would check into it but we never heard anything back from them, not even nothing from management. From that point on we decided not to use housekeeping anymore because something else might come up missing. Om top of that I guess the hotel is still under rennovation, because everymore we woke up to hammering, drills and banging. The hotel as a whole is NOTHING like what they described on the website. It is very misleading. For the price that this hotel charges I would expect alot more but I was extremely disappointed in this hotel and will NEVER stay there again.

Very bad service. They changed me the reservation to another hotel for two days very bad food The personel is not helpful

The room was small. The walls are thin and street and room noise made it impossible to sleep until after 2:00 AM. The bedside lamp did not work. The hotel added on a mandatory $12/day service charge for internet services neither desired nor performed. I consider this just a scheme to gouge the customer outside the negotiated rate. The Florida Attorney General needs to check the practice out. Finally the restaurant does not permit charges to the room -- but does include a built in 18% gratuity in the fine print. NEVER AGAIN.

Staff was curt and lazy. The doorman stood still and played with his cell phone instead of opening the door. Beds were EXTREMELY uncomfortable! The pool was TINY, and one night filled with loud obnoxious couples until ~3am, laughing and cackling, which echoed in the courtyard and then into the room. Don't upgrade to the balcony room... NOT worth it; you get a tiny deck-thing with a cheap chair on it. The concept of the hotel was good, but very poorly executed with cheap, bad finishes, right down to the paint. The cupboard in our room was broken and hanging open when we arrived. The a/c barely worked, and the room was always musty. The onsite restaurant was always empty; possibly a sign of how good the food/service was. The pictures and hotel website make it look impressive... don't be fooled.

We stayed at the Clinton for 4 nights May 15- May 19. They cleaned our room only ONCE after our first night. We called several times during the rest of our stay to have it cleaned and told us that the maids were already gone. We called for towels (cuz we ran out of towels because nobody cleaned our room for so long) and they never brought them. We had to call again for towels the next day. We had to clean our own room during our vacation because it became so messy because the maids weren't around..!!!! Some of the staff at the front desk is very unfriendly and unhelpful, only a couple were nice. They is no room service. You have to go down to the cafe downstairs to buy breakfast (which is pretty good by the way). The staff at the restaurant is very friendly. As for the rooms, they are OKAY. Very small, the shower is big. We got the one with the balcony right above the pool and it was definitely a plus. Location was the best part, you can walk everywhere!!! I wouldn't stay there again.

Where do i start... When we arrived at the hotel room, they asked for a credit card. When asked what the credit card was for, they stated they had to charge me a 300.00 deposit. I called about a week earlier and asked them abt any extra charges and theys stated that there werent any. The rooms are small. You can hear people walking in the rooms above you and the walls are so thin you mightest well just sleep outside or in the same room with everyone. When it turns abt 10:00pm, if your visitor isnt on a list, they cant come up to your room even if you approve them to at that point. When it is time to leave, they place a piece of paper in front of you with resort fees... they never tell you anything abt those either! Also the pool is sooooo small! I will never ever stay there again or recommend this hotel bc of the hidden fees... WEll the good things are that there is a resturant connected to the hotel, also its awalking distance to the beach and other shops and resturants... also shower is WONDERFUL!