$68 Avg/night
Rate based on Check-in: Aug 25, 2015 Check-out: Aug 26, 2015

Chesterfield Hotel and Suites

3 stars
View map of 855 Collins Avenue, Miami Beach, FL 33139

Hotel Overview

Ratings and reviews for Chesterfield Hotel and Suites

Overall score

3.5 / 5
5.01.0
252 out of 252
Amenities:
3.3
Cleanliness:
3.8
Hotel staff:
3.7
Comfort:
3.6
Location:
4.4
Value:
3.6

75% would recommend to a friend.

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Review of Chesterfield Hotel and Suites

Reviewer score

1
5.01.0
Anonymous
Business
orlanod
Jul 27, 2011

Chesterfiled Hotel is not a Hotel!

The Chesterfield staff was a very unhappy group of people. The hotel was poorly managed. Not one of the staff except the nice young man from Spain at the small Street bar smiled and or greeted us in any manner during our 3 day stay there. The service was just plain aful and had a 15% tip added to every tab, I guess this was done to add insult to injury. the alleged hotel is not any better than a poorly run motel in a small town. There were holes in the floor covering, the room was decorated with mini bottles and junk, the phone did not work, the controller on the TV did not work and the alley our room was on was part of the bar over flow area. Thank God the bar was not popular or we would have never been able to sleep, the ear plugs were the only thing that saved us. This is one of many trips to Sobee for us and this was by far the worst experience we ever had. [...]the Chesterfield both mis-represented the accomodationas and I felt robbed. I would have galdly paid another 100$ per night for a real hotel with real service and or at least a friendly or helpful staff. There is more but why waste my time writing. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

never stay at the chesterfield hotel

Review of Chesterfield Hotel and Suites

Reviewer score

1
5.01.0
Laurby, Unhappy Customers
Business
Reading, Pa
May 10, 2010

Shady Business

My boyfriend and i have been to South Beach, Miami many times, all of them enjoyable experiences, including this one...outside of the hotel. We've never felt so unwelcome and disrespected in all the years we've visited. Day 1 - Check In: We arrived early, so we knew there probably wouldn't be a room available for us, okay, we can deal with that. They did not, how ever, offer to check our bags so we could do something else for the afternoon, instead of sit in a hotel lobby. Which by the way, the lobby was dirty and the sofa cushions were ripped up and repaired with tape. While we sat in the lobby, we ordered a few drinks at the bar, 3 each....for $60!!!!! How absurd! They failed to give us a detailed receipt, now i realize it's a tourist spot and i don't expect a $3.50 bottle of Miller Lite, but no WAY would i think they would serve $10 Coronas and Heineken! Day 2 - Went into the closet to grab a pair of shoes, and i found a live roach crawling on the floor...disgusting! Day 4 - Got our room cleaned, but no clean towels?! Day 5 - Happy Hour: We enjoy going to this hotel because of happy hour, but on this particular night, our bartender served us what we thought was Vodka Sprites, but were Vodka Tonics, which we did not order. He did this two nights in a row. On the 2nd night, after our 2nd drink (mind you, these drinks are tiny), he decided to skip over us and wait on 7 other people, while he knew we were waiting to be served, but instead played with his iPhone, his name was Justin. Day 6 - We came back from the beach to find that both of our rooms keys no longer worked and they had locked our door, we still were booked for one more evening, and had to get new room keys. Once entering the room, we found a detailed receipt for the mini bar for 4 flight bottles of liquor, 2 bags of M&Ms, and a bottle of water. In all the years we've ever gone on vacation, we've never used a mini bar, we bought all of our own food & drink. We then went to the front desk and ask them to remove from our bill, which they said they did. Day 7 - Check out day: i was about to take a shower, and we noticed that there was a dead roach stuck between the towels...so i didn't get to take a shower because i felt the bathroom was contaminated. When we went to check out, they DID NOT take of the mini bar purchases and i had to ask them again. And at check in they failed to tell us that there was a $15 surcharge for SHUTTLE - WIFI - PHONE - HAPPY HOUR. All of which are listed on the website as FREE. none of this is FREE folks, you are actually paying for those drinks and the shuttle drive every single day. This trip was fully paid for and they try to nickle & dime you where ever they can. I would never recommend this hotel to anyone. It was the worst hotel I've ever stayed at as well as dirtiest and most unfriendly and unwelcoming staff. We were sorely disappointed and very upset the first day and the 6th day because of there shenanigans, they practically ruined our last night of vacation because of there poor work ethic. The nicest thing about this place....was leaving.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Review of Chesterfield Hotel and Suites

Reviewer score

1
5.01.0
Anonymous
Business
Austin, TX
May 9, 2010

BOOKING NIGHTMARE

I went to check in at the hotel and they told me that I was transferred to another one in the same "group" of hotels. A little strange, but ok... We get to the second hotel and the room they try to give us is NOTHING like what I booked online. The people at the South Beach Group of hotels were completely unorganized. I had to wait on hold forever while they tried to sort out our situation. Finally they transfered us to a suite at a THIRD hotel (at this point we had been trying to check in for more than an hour). When we got there to check in - they didnt have my information. I had to call the South Beach Group reservation line from my cell phone to try to sort it out because the guy behind the counter "couldnt figure it out." FINALLY we got to the room and it was nice - but not worth the headache.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
1
Comfort:
4
Location:
2
Value:
2
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Louis in South Beach just opened up not too long ago. It was my first time going and I thought it was amazing!! You can also catch the local Miami band Spam All Stars rocking out at Jazzid

Review of Chesterfield Hotel and Suites

Reviewer score

1
5.01.0
Anonymous
Business
NewYork, NY
Oct 24, 2010

Dirty

The hotel was dirty. Pros: location. Cons: the hotel is a bit outdated & dirty. I had to ask for housekeeping to clean our mattress because when I was inspecting it I found it to be filled w dirt, sand, even chips, under the mattress was pretty awful as well. I even found a ketup package under the mattress. Room was also very dark & once we found a roach in the shower. I would say this place feels more like an ok motel, certainly not a hotel. Would not go back :(

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
3
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of Chesterfield Hotel and Suites

Reviewer score

1
5.01.0
Michael Townsend
Business
Temple Hills, MD
Mar 4, 2010

The Chesterfield Hotel in Miami, FL

Due to the illness and hospitalization of my father, I had to cancel my trip to Miami on Feb 22 thru March 1. In speaking with the hotel, they did not treat me in a professional matter by hanging up on me a couple of time and not returning my call. Thay also kept my entire hotel fee of $929.00. I have emailed a copy of the medical note from my father's doctor about my involvement with his care...

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Chesterfield Hotel and Suites

Reviewer score

1
5.01.0
Shocked and Appalled
Business
St. Louis, MO
Jun 7, 2010

Miserable Stay

I AM NOT A PERSON WHO COMPLAINS ABOUT HOTELS OR RESTAURANTS WITH ANY REGULARITY. In fact, I think that my partner and I are pretty easy going about most travel issue. However, this experience was so bad that I have to warn others. [...] The price was appealing and we thought that for a few nights it would be just fine. Wrong! [...] 1. The hotel isn't really a hotel. It's really a nightclub with loud club music and a small check in desk stuck in the corner of the room. When we arrived at 9 p.m. on Friday the "lobby" was jam packed with 20-something club-goers. Hey, I'm all for fun, but it took forever to check in because we couldn't even hear the clerk over the music. Remember, there are rooms above all of this. We found out later that the hotel becomes mobbed with people in the evening who are there for the "free" happy hour and I guess they just never leave.2. On the way to our room we walked up a filthy and smelly outdoor stairwell to a street-side third floor room. We passed a woman leaving a hotel room who had undoubtedly been turning a trick.3. The room was very stylish and we were certainly pleased with how spacious it was. This is the only remotely positive thing I can say.4. There were probably 50 little black bugs stuck up in the light fixtures and when we turned the light off to go to bed they fell on top of the comforter. When I started looking around I realized that the room was totally filthy.5. The noise level all night long was absolutely unbelievable. The hotel cannot do anything about the traffic, obviously, but there were people partying on the sidewalk below even at 5 a.m. We tried using ear plugs, but it still didn't block out the noise. 6. Our friends who stayed in another part of the hotel told us that there was urine in the elevator on Sunday morning.7. When we checked out on Sunday morning we were charged a $30 per night resort fee. I recall seeing something about this and I am accustomed to paying a resort fee. However, the clerk said that the resort fee was to cover the "free" happy hour. LOLOLOLOL. I couldn't believe it.This is no place to come if you want to sleep at all. This is definitely, definitely not a place for anyone over the age of 20. And, it is certainly no place for children. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Nightlife tip: In Hotel

If you want to party, this is the place for you!!!

Review of Chesterfield Hotel and Suites

Reviewer score

1
5.01.0
Z.
Business
Los Angeles, CA
Jul 15, 2010

Misleading pics..this hotel really sucks

the pics on here are very misleading. they were taken over 10yrs ago. the rooms are super small, the walls are NOT green. most rooms dont have a tub. the jacuzzi tub was broken and mildew all around it, the internet doesnt work, the sink was barely on the wall, there is no counter space, and the check in staff was very rude. there is NO view and no pool. I would never stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

cheap hotel in prime location

Review of Chesterfield Hotel and Suites

Reviewer score

1
5.01.0
mosoleg
Business
new york
Dec 6, 2010

Lie

Lie. upon arrival we were placed in another hotel under a different name with the worst conditions. not internet and WIFI (21 century!!!!) staff of stealing personal items/ and noisy!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
1
Location:
5
Value:
3
Trip purpose:

Business

Review of Chesterfield Hotel and Suites

Reviewer score

1
5.01.0
Ed G. H
Business
Brooklyn, NY
Apr 3, 2011

horrible hotel stay

This hotel was one of the worst experieces ive ever encountered while on vacation. Firstly, i was forced to sleep in a single rooom with a single bed with a male family member, when i specifically paid for a double bed. Secondly, when i arrived at the hotel the music was so loud I barely could her myself speak to the front desk. In addition, there was'nt any WIFI throughout the hotel, only in the lobby area, where they have live music playing. I would not recommend this hotel to my enemy. The only bright side to this hotel experence was its location, it was in the heart of South Beach, walking distance to all activities. Another flaw in this hotel service is its housekeeping, their housekeepers do not understand English. I would leave my room during the early hours of the day and upon my return my room would still be a mess. On too many occasions I would request clean face towels and beach towels and on top of it all the hotel manager only work from 9am to 5pm daily.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Nightlife tip: Short walk from hotel

No need for a taxi, take a nice stroll along the beach

Review of Chesterfield Hotel and Suites

Reviewer score

1
5.01.0
Mad Que
Business
Detroit
Jun 17, 2014

bed bugs or something

There was bugs all in our room, mosquitoes and everything so we got switched. The next night I had red itchy bumps from the new room. Bad stay overall

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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