Riu Florida Beach Hotel

Service and accommodations are not at 4-star level. Both more akin to a motel. Also, location is not really South Beach. The Lincoln Dr strip is on 17th, Ocean Dr starts even lower. The hotel is on 31st. The surrounding area is not pleasant either. The hotel is surrounded by abandoned building that are falling apart.

LOCATION AND LOBBY ARE REALLY DECEIVING, CHECK IN WAS QUICK , RECEPTIONIST ( [...] ) WERE GREAT AND THE POOL AND THE BEACH ARE NICE , AND THAT IS AS FAR AS YOU GET OF ANY GOOD OR REASONABLE THING .AS SOON AS WE ENTERED THE ROOM WE WERE REALLY FRUSTRATED !! IT WAS VERY OUTDATED (BEYOND YOUR IMGAGINATION) FURNITURE ( IF SO CALLED SO ) BELONGS TO A CHEAP MOTEL WITH DIRTY AND WORN OUT CARPET THAT WE DIDN'T FEEL SAFE WALKING BARE FOOTED ON IT , THE BATHROOM FOLLOWS THE SAME THEME , OUTDATED, VERY OLD AND CHEAP TILES , EVEN TOWELS WERE SO OLD . THE ROOM DIDN'T EVEN HAVE A KETTLE AND COFFEE MACHINE . ANOTHER JOKE IS THE SAFE ( SO CALLED ELECTRONIC SAFE ) IT WAS BUILT IN THE CLOSET AND THEY WANTED TO CHAREGE $ 2.00 PE DAY WHETHER YOU USE IT OR NOT (REFUSD TO PAY IT) . THE ONLY FLOOR THAT IS SMOKE FREE ( OR THOIGHT IT IS , AS THE ROOM NEXT TO US WERE SMOKING WE COULD SMELL IT FROM THE TERRACE AND CORRIDOR)PRICE IS WAY TOO INFLATED, EVEN FOR HALF THE PRICE IT IS STILL NOT WORTH FEELING SO CHEAP STAYING IN THIS HOTEL , WHICH COULD NEVER BE RATED AS 4 STARS , IT IS A MAXIMUM OF 2 STARS FOR THE QUALITY OF THE ROOM .STAY AWAY IF THEY DON'T RESPECT THE NEEDS OF CUSTOMERS AND UPDATE THEIR ROOMS TO MATCH THE LOCATION AND VIEW .

We travel all the time. We have been to third world countries. I can stay at a bad hotel, and still have a good time. We have stayed at this chain's hotel in Mexico. Our stay in Miami was bad from the start. First they gave us a room already assigned to another family, so we walked in on another couple- awkward!!! The upgrade room was not much better. The carpet was extremely dirty, our room was never cleaned while we were there. We asked for towels, we got them at 2:00am. They do not provide seatng for you on the beach. You are nickled and dimed for everything. I expected more. I know we were not staying at Trump's place, but this was very poor service.

horroble rooms,broken tv and a lot of stuff

Our first impression was poor when the bellmen at the entrance ignored us and our rather heavy bags. The rooms have no coffee makers and none is available until 7:30 am,lousy shower,no free papers ,all buffet no menus. wait staff in resturant were friendly and helpful, check in people were also helpful and friendly. Pool was ok. Would spend more to stay at a nicer place next time.

We got diary after having breakfast in hotel.! The room, s toilet was 2 times stuked!

I had to go to rest room in lobby 4.30a.m. because in room toilet was not flushing out. Totally bad experience.

Hotel staff - from the moment we pulled up to the valet - was poor... and then they wanted to know our nationality... never going back there again. I've had great experiences with the Riu hotels in Mexico...

It was a less than average hotel. Desk staff has no idea what customer service is. The pool was small and overcrowded. The buffet was gross and no room service was offered. I was overcharged for parking. The location was okay, but only if you have a car. More of a family resort, not adult.

It was ok, being that I booked my trip last minute during spring break. It was ok for the money, not the best but not the worst. My main concern was easy access to the beach, and that it was. The hall ways had a funky smell, that was a turn off. The t.v.'s were not flat screen, with it being 2011 and all I would of expected the room amenities to be upgraded. Overall it was not that bad, if your like me, and you only stay in the room to sleep then you won't mind the room. Definitely not the place to go for a honeymoon.