Stayed here post cruise, liked their free shuttle to and from the Dolphin Mall, International Mall and Airport. They couldn't pick us up from the Port of Miami, so we did have to spend money on the taxi to the hotel. Bed was comfortable but the
air conditioning was loud.
We recently stayed here for 2 non consective nights. the first night we had a horrible bed and a non working tv.. the second night we were put back in the same exact room as the first! when I went down to the front desk, the staff helped me get a
different room in the hotel. it was like night and day. the new room was great! the difference in rooms (of the same price level) are a little silly and most of the staff did not speak english making it a little difficult to communicate. overall- not bad, but nothing to write home about.
The shuttle took one hour to pick us up at the airport while we sucked in idling bus engine fumes. I had to call the hotel three times. Once they arrived, the driver claimed he had driven by twice before, yea right! We watched every hotel bus
go by. The check in was a nightmare, people behind the counter not knowing what to do. The couple ahead of us in line was asked to provide Drivers License for hotel, they took it to make a copy and did not come back for 10 minutes. The room was like walking into a musty hotel room from the 80's. It need some real help. The only good thing about it was the seafood restaurant next door was great.
This was an overnight stay before going out on a cruise. We were picked up promptly at the airport and delivered to the cruise ship the next morning with no problems. We don't often leave the hotel in the evenings, but another couple was
enthusiastic about restaurents in the area. We ate at the hotel. The food was good as was the service. All went smoothly during our stay.
a stay one night before cruise.not in the best area.thought to be booking a smoking room which says there is in reservations and the hotel is all non-smoking.would of booked elsewhere if known.only one wash cloth and they never bothered to bring
This hotel is nice and close to the airport. We went on a cruise, so this hotel was good for the one night. The shuttle service from the airport and to the miami port was convenient. Make sure you register with the concierge to save your spot
on the shuttle to the port. We were arrived on a Saturday night....there is a club at the base of the hotel which got to be a bit loud, especially when trying to sleep. We were able to drown the noise out a bit by turning the air conditioning on.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Catch of the day was pretty tasty. Try the sweet plantain
Will never stay here again, Got off the cruise ship earlier than expected. Tried to check in but was told I couldn't because I didn't have an early check in request. Although, another lady who was bumped off her flight and did not have
reservations was checked in immediately. Had to pay for them to hold my bags until I could check in even though I was staying there. Finally got to check in at 2:30. Found a bag of rotting potatoes in my refrigerator. Had to ask for towels, since they only left 2 bath towels
We went to Ultra Music Festival 2011 and stayed at this hotel which is not very far from Bicentennial Park.Hotel staff was very nice, all Cuban, they even referred us to tour guide. Shuttle brings you to and from airport. Rooms are not too fancy
but they are clean. We had to check out at 11am but our flight was not until 6pm, so the hotel let us leave our suitcases there and we went to Miami Beach until it was time to leave. There is also a nice seafood place next door with cheap drinks!