Regency Hotel Miami ★★★

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$161
avg/night
Rate and special offer based on
Check-in: Mar 1, 2016 Check-out: Mar 4, 2016

One night prior to cruise.

Would recommend Tue, Jan 3, 2012
This hotel was clean and convenient. My family and I were leaving on a cruise. The hotel provided free transfers from the airport and to the port, which was a great value. The only complaint I have is that there were no blankets provided in the room. Sheets only. Blankets would have been nice!

| Uxbridge, MA Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5

Would not Recommend

Would not recommend Wed, Dec 21, 2011
We stayed here one night while waiting for our cruise departure. The lobby is pretty but the location was scary - would not feel comfortable walking outside the hotel. Lots of car traffic, police sirens and loud arguments that could be heard through closed windows even though we were on the 6th floor.

| Wausau, WI, USA Couples

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 1 /5
  • Value: 1 /5

Would Stay Again !

Would recommend Mon, Dec 19, 2011
The staff has very pleasant; especially, George. He was very helpful. He suggested we eat at "The Latin". It was delicious. The hotel was very clean and up to date. Would defiantely stay again !!

| nyc Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Good for a cruise transfer stay

Would recommend Mon, Dec 12, 2011
Hotel was recommened by my travel agent. Stayed 4 nights. Is close to the airport and also has free shuttle to Dophin Mall and Port of Miami. Ideal for a short stay (1-2 days) awaiting a cruise. It has free parking, while at adjacent Hotels don't. Rooms are a bit noisy (airplanes fly right above you to land). You need to use the elevators since you can't move to a higher / lower floor (to take ice) by stair. Internet is free and excelent. Breakfast is exactly the same every day. K-mart and other shops are within 1 km. Stayed again after my cruise. Room balcony is excelent for morning stretching, but 1st check if it has no dirt (airplane fuel deposits). Swimming pool is too cold.

Time saver

Hotel has the option to storage lugage. If you have done too much shopping prior to a cruise, store your suitcases at the Hotel and get a more relaxed trip to the cruise terminal. Have the concierge call a car rental for you and get the option to leave the rented car at the Hotel. You can then take the shutlle bus to port of Miami or Miami airport.

| Suriname Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5

Attitude

Would not recommend Mon, Nov 21, 2011
Just got off a cruise and attitude was great on the ship.....but this hotel had a guy at the desk that should do something else. I don't need attitude when I am the "guest"

Shopping hint

Hotel had shuttle to Dolfin Mall......lots of shops...but dated....I am not a mall kind of guy, but it was marginal

| Pacific NOrthwest Family

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 1 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 2 /5

GREAT VALUE

Would recommend Tue, Nov 1, 2011
GREAT VALUE & LOCATION !! Shuttle service to & from airport 24/7

| Fort Worth, TX, USA Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Unwilling to provide customer service

Would not recommend Sun, Oct 23, 2011
We arrived on Friday at the Port of Miami, I called the hotel to request a shuttle. One person told me that they provide shuttle service, then put me on hold for 10 minutes. When I called back no one would answer the phone so my husband called and they told him they do not provide shuttle services. Once we arrived at the hotel there was a sign that stated that they do provide shuttle service to and from the port of Miami. Now we were out of $30. Not to mention our room wasn't ready and they charged us $3 to store our bags until the room was ready. So we ended up paying $180 ( this include the cab ride we were forced to take and the bag storage fee) for one night to hear airplanes land and take off one it was all said and done. I can go on about the shuttle service to the airport. we were told to let them know 5 minutes before we were ready to leave, they made us wait 45 minutes we were late to the airport.

| Riverside, CA, USA Couples

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 1 /5

friendly and efficient staff

Would recommend Sun, Oct 23, 2011
Regency Hotel Miami is the place, Room service is superb, customer's service is in maximum state.

Shopping hint

shuttle service is excellent.

| Jamaica Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Good experience!

Would recommend Sun, Oct 2, 2011
Stayed at this hotel before and after flights twice in one week, and it was great both times. 24 hr shuttle, friendly staff, and we had a nicely decorated, clean, comfortable room. Also steps away from a great restaurant (Catch of the Day). This is the place I'll stay on any layover in Miami.

| Spokane Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great stopover

Would recommend Tue, Sep 27, 2011
Was pleasantly surprised by this hotel for the price. Loved the airport pick up and drop off, and they'll also take you to the local malls in the morning. Also a great restaurant (Catch of the Day) right out the front door.

Money saver

The normal check in time is 3pm. If your flight comes in earlier, you may want to make arrangements ahead of time.

| Spokane Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5