My experience was great! I had a really early flight the next morning and the location was great! The shuttle dropped me off and I was at the airport in less than 5 mins. I had dinner in the restaurant the evening before and the food was very
tasty. The staff was friendly. All in all my stay was good and I would recommend this hotel for anyone wanting the convenience of staying close to the airport.
I think the staff while friendly, may have been a bit overworked... I ordered room service for breakfast and they forgot about me... after that they made sure that the second day I ordered the food came in the exact 20 minute timeframe they
It was a great VIP treatment I received from this Hotel. The shuttle came in time to pick me up at the airport, and the receptionist warmly welcomed me, and the room was clean to give me an atmosphere of comfort and relaxation.
The next day, my
shuttle was punctual to take me back to the airport. I do appreciate the chauffeur. Regency management and staff, I thank you all and I'll be back again.
The free shuttle kept us waiting at the airport for more than 45 minutes so we ended up taking a taxi. To accommodate this problem the hotel staff offered us a free continental breakfast - the food was stale and there was not much to choose from
at all. Overall, we were not satisfied with this experience.
The room was nice but a little noisy from the ventilation system. They provided free Buffet Breakfast but had to hassle withe hostess since the clerk forgot to give me vouchers.
Free parking and high speed internet access was good.
Harassed desk staff and problem with booking confirmation left customer service lacking. Hard to find street entrance and shabby exterior also off-putting. But interior OK and room was comfortable. OK value with the special internet pricing but