Vacationed at this beautiful Hotel for 4 days. Everything was perfect, balcony view , lobby service, pool, bar, and room service. Con to staying here was the lack of microwave, fridge, and the expensive parking. It was a hassle looking for parking
in the garage. Several times the lot was full so we had to valet park the rental. Its a nice hotel to stay but I would find another one if i visited Miami again .
When we got to the hotel is was rather packed so the check in time took 30 minutes .. The associate gaston was extremely pleasant & made it very clear if I needed anything to contact him .. I ordered room service for dinner n it was great so I
figured I'd try breakfast so I left the card on the door well at 935am when I still hadn't recievedy breakfast I contacted roomservice .. The lady said they never recieved the order so we had to place it again!!! Unbelievable that they still made us wait another 40 min for food!! This took us behind schedule & I was annoyed .. Then waiting for the taxi at the hotel they kept us in the parking garage ! Very very humid!! Long line & it was a bad system going on !! Other than that everything was greatt .. Maybe they should work on a better system getting the guest out into a taxi & more staff to check people in but I would stay there again!! Room was gorgeous=)