Arrived tired from flying across country. Front desk staff uncaring. Given a room next to the bar where karaoke was the entertainment of the night...until 3 am close! Asked for a room away from the noise: was given a "garden room" that sounded
good in theory but was down a dark alley, no lights, and noisy neighbors that kept me up for the remainder of the night.
And did I mention hair on the bathroom floor, and water in the walls--balls of which bulged out from the faded wallpaper?
The hotel is a nightmare.
I didn't have a good experience with the ladies at the front desk. I called before I arrived to ask how often the shuttle runs to the airport and they was very uncertain. Gave me a attitude. Finally, when I got there the staff wasn't friendly.
Two stars should have been enough of a warning.
-Took 3 calls and over 40 minutes to get picked up by their service from one mile away
-Neighborhood very seedy
-Bed looked like it had been slept in
-Tub appeared dirty. Enough that we would not use
-Used bar of soap in tub tray
Couldn't wait to get out of there.
Spoke with two other parties who stayed there and who went on the same cruise who were just as dissatisfied as we were.