For the price, I expected this hotel to be below a 3 star rating, but it was actually the worst hotel I have ever stayed at period. The only upside to this hotel is the location in a quite Coral Gables neighborhood. It is only a 20 minute drive to
south beach. The bad points - The room was completely molded and damp, the staff was comprised of 20 year olds who were very unprofessional, the housekeeper consistently "forgot" to make our room, we never had fresh towels or made beds, the "continental" breakfast was comprised of toast and butter, the pool was out of order, the carpets looked like they haven't been vacuumed in a year, and if you didn't get in by 11pm all of the parking spaces are taken. This hotel should only be booked if staying for only one night.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
This location is good for dining, and unparalleled views of downtown on the drive to South Beach.
The hotel was located in the weirdest locations. the room we were given was small and dingy, we asked for a king they gave my husband and I a double bed! It was not the cleanest hotel.. But on a good note we were only there for 10 hours to sleep
and catch our flight out of Miami.. we had a long layover
WE WANT TO SEE THE FOOTBALL GAME. WE HAD TO PAY FOR PARKING IN THE HOTEL. IT WAS $7.50 A NIGHT. SO I DID NOT LIKE THAT WHEN YOU GO TO A HOTEL YOU SHOULD NOT HAVE TO PAY FOR PARKING. BREAKFAST WAS NOT ALL THAT. THEY HAD A BIG BOWL FLASKS AND THAT'S
ALL. IF YOU LIKE EGGS OR SOMETHING ELSE YOU HAVE TO PAY FOR IT.
In its day, was probably pretty nice. Room itself OK, but overall it is tired and needs much attention. Dirty windows detract from lobby ambiance. Hall carpets need replacing and in general, looks neglected.
Did not expect $8 per night parking
charge or $2 per night mandatory charge for safe in room. Desk clerk brusque. Room phone, clock and 2 lamps didn't work, but we only needed a clean, comfortable place to sleep. Afraid we wouldn't recommend this place to anyone. "Adequate" is the best we could say.
Shuttle service, the two men who came were very nice however the shuttle van was very shakey, the brakes squeaked almost as though there was not a lot of break pads left, also the ride was a bit nerve wrecking because we were swerving in and out
of lanes and almost hitting other drivers, and the speedometer did not even work.
The hotel was okay, but not the greatest. The room was muggy and smelled musty. The ceiling looked like it had some leaks and the shower dripped and was dirty. The remote did not work and when we called the front desk they said they would send someone to take care of it however we waited about an hour and no one ever came.
The pool was dirty and not very warm.