BEST WESTERN PREMIER Miami International Airport Hotel & Suites

The room and hotel had all the amenities that I need as a business traveler. The room had a good WiFi connection, although the round table should be replaced with a desk for more work space. The flat screen HD TV was nice, as was the arm chair with table and lamp for reading. The workout room was nicely equipped. The restaurant in the hotel is convenient, but the food needs a serious upgrade. The staff was very friendly and helpful.

Slightly above average. Didn't bowl me over, but fine. Close to the airport, which is great for the return trip to the airport. But there is nothing around to walk to; the surroundings are rather dumpy and commercial. Staff was nice, room was clean and comfortable. Stay at this hotel for business necessity, but not if you're on vacation.

the hotel is located close to teh airport, clean NEW and the personnel are friendly. nothing extraodinary but nice

are condemned to repeat them. I am qualified to comment on this particular hotel, having lodged there 8 times in 10 months. Business travel. The building was originally intended as a condominium, hence parking is inadequate. You park elsewhere at your own risk - if you can find anywhere to park in the first place. An unusually large, gaudy, and uncomfortable piece of furniture in the lobby makes for instant crowding if more than one guest is checking in or out at once. Their breakfast is overpriced ($12) and the dining area is congested. Better to cross the street and eat at Burger King, or walk a block west to "La Rosa" bakery for authentic Cuban pastries & coffee, or go north on LeJeune to the IHOP. The hotel's only saving grace is its proximity to the airport - which means little when you land at MIA after 9 p.m., and construction crews block access to the one and only road from the airport to LaJeune south-bound. Then "2.3 miles" becomes more like 10 miles. The rooms are ordinary. In 2011, I noticed a distinct "downgrading" in their cable TV offering. As in, they ditched premium went with a basic package suitable for correctional institution consumption. Warning: avoid ANY room on the East side of the hotel. There is an open lot with heavy construction equipment next door. You'll get, at no additional cost, the full spectrum of LOUD special effects you'd expect from an inner city early morning hardhat ritual with their large diesel toys. Can you spell "sleep deprivation" and "shattered nerves"? Note to self: stay elsewhere next time.

Hotel is beautiful. Still to new. Lot of construction going on, untrained staff, and slow customer service.

On two occasions I asked the staff for help. The first time, I asked Housekeeping to send me some wash clothes since the housekeeper didn't replace the wash clothes that I used. I was told that some one would be right up. They never came. The second time, I told the front desk that the clock/ radio in my room wasn't working correctly. Nothing was done. I mentioned it again the next morning, and I was told that there were buttons on the clock/radio would take care of the problem. I've been staying in hotels for twenty years. I know how clock/radios work. There were no buttons to fix what was wrong. And if there were, my concerns should not have been dismissed with just a generic, "there are buttons for that ."

Parking is horrible ,main lot is always full. The secondary lot is an unlit dirt vacant lot with a small gate to the hotel which was always blocked with the hotel bus???? Asked for a 5:30am wake up and was called at 2:30am and then never again. Automated features on the room phone for wake-ups and such do not work. Room it self was clean and ok. I would not stay here again.