Tranquility Bay Beach House Resort

THE ROOMS WE'RE CLEAN. THE STAFF WAS GREAT. IT WAS COMFORTABLE, QUIET AND FRIENDLY. THE ONLY THING MISSING WAS THE KITCHEN WAS NOT SUPPLIED WELL FOR PREPARING A MEAL. IT IS VERY FAMILY FRIENDLY THOUGH. WE HAD A GREAT TIME!

beautiful place, nice accomodations. The keys aren't known for there beaches. Our beach area was small and there was a lot of sea grass along the beach line (this could be do to the time of the year we went- nov). The hotel was good at picking this up in the Am. There were additional resort fees that I thought were included in my package deal but weren't-this was a little disappointing.

The hotel/condo was very nice, however, in the description it states one bedroom had a kink size bed and the other had twins that cold be converted into a king. This was not the case. We caleed the day before to advise them that we wanted to make sure both rooms were set up as kings. We got there and one was a king and the other was still twins. After calling the reception desk, they sent someone who just pushed the twins together(which is NOT a king). With two couples traveling together, we would not have picked this hotel had we known this. Also, upon checking out, they were going to charge us an additional $24.00 a day resort fee. After an hour of wasted vacation time, ther receptionist finally agreed to credit the charge, then we had to wait for a manager to get freed up to process it. Then, we had to call [...] and waste more time, to be told we should not have been charged any resort fees at this hotel.

Just relaxed, spent a day sightseeing and at Key West.

I HAVE TO SAY THAT THIS RESORT WAS VERY NICE AND OUR STAY THERE WAS EXCELLENT. THE ONLY THING THAT I HAD A PROBLEM WITH WAS THE KING BED. MAYBE THE MATTRESS WAS BAD OR SOMETHING BUT IT WAS'NT AS COMFORTABLE AS IT LOOKED ONLINE. BUT OVER ALL WE HAD A NICE STAY, I WILL COME AGAIN!!!

The property was great. Well taken care of, clean, lovely view, private beach area, great pools. On-property restaurant (dinner) has marvelous food (a little pricey, but deeeeelicious). The "Tiki Hut" is down near the water and great to sit and enjoy the view with a drink. Restaurant staff wonderful. The down-side here is.....front desk staff not friendly. Need a little work on that. The property is lovely and it's a great spot for a wedding....downside might be....it's a great spot for a wedding, so if you are looking for total quiet, best to find out if there's a wedding booked because the reception could be on the lawn outside your room. The reception area was not too close to us, so not too bad. Glad our unit was not near the reception, tho.

The location is fantastic. It is right on the Gulf and the pool is very nice. The townhouse we stayed in was well equipped. We did not bring the kids but the place will great for kids as well. We highly recommend it.

This is an excellent Resort, centrally located in the Keys. Lovely condo features,beautiful landscaping, pools were really outstanding, staff were friendly and courteous...Just a really nice place to stay with family....

I was very excited to arrive to this beuatiful hotel with my granskids and to start enjoying my weekend with the family, when we arrived expecting check in to be at 3:oopm we were told that the rooms where not yet ready and we had to wiat 15 min. then we tried checking in 15 min and yet the rooms where not ready! my problem was we had food we needed to refrigerate asap and they had us wiating till 3:45pm. Enjouyed the nighy and then when curious when check out was they said we are sorry you will need to check out by eleven. What i didnt understand is if check in is at 3:0pm why did the have me waiting till 3:45 pm and check out is at 12:00pm the following day why am i checking out and our early! The checking in staff was bad and sad! hotel wise with comfort and relaxation!!!!

Stayed here for a destination wedding (50+ guests). The condos are very nice w/ granite countertops, stainless steel appliances, etc... Highly recommend for a wedding; the wedding appetizers and main were the best I have had at a wedding, anywhere! Besides the wedding, the wave runners were fun and resonably priced as was the tikki bar. A lot of sea grass, so we spend most of the time at the pool. The front desk personnel were very friendly as were the women bartenders at the tikki bar, but the male staff at the tikki bar and water sports could be more friendly. Many of the individuals that checked in did not have their condos ready and had to wait until 5-530pm for check-in.