Walt Disney World Swan ★★★★

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$165
avg/night
Rate and special offer based on
Check-in: Feb 28, 2016 Check-out: Feb 29, 2016

HOTEL, PARKS, FOOD, POOLS, STAFF , Traveling without kids

Would recommend Sat, Aug 18, 2012
HOTEL: The hotel was wonderful, we were able to check in several hours earlier, which was awesome since we had a very early flight and wanted to settle in. Checked in about 10:30am. We were unable to use the free upgrade with our room as the only upgrade was without a balcony, which we wanted. Use the ferry service to Hollywood Studios and Epcot, it gets you there within minutes. The Bus service is good but takes about 30-45 minutes to the other two parks. ROOM: The room had a bit of a musty smell when we walked in, so we opened the balcony to air it out. The AC in the room is triggered to shut off with the balcony open, and it must have caused a malfunction, because then it wouldn't turn back on. We called the front desk, and someone was up right away fixing the issue. FOOD: The restaurants at Swan/Dolphin are just fabulous! Shula's, Kimonos and Il Mulino were just mouthwatering! More on the expensive side, but hey you're on vacation! We also liked The Fountain at the Dolphin which has sort of a diner feel, along with the Ice cream parlor next door-which was yummy! ROOM SERVICE: We ordered room service for breakfast everyday, and it was up in our room in less than 30 minutes, which was great when you're on a time schedule. Just beware, they do charge a $3 fee PLUS a 22% fee. HOTEL STAFF: They were wonderful, very accommodating and friendly. POOLS: We visited the grotto pool only once, due to it being very crowded, it was difficult to find a seat, but this was in the middle of the day. All other days, we used the pool by the health club at the Swan which was very relaxing, no children, along with a bar and hottub within close distance. HOTEL PROBLEMS: We had two issues with the hotel but they were resolved in an acceptable fashion. 1. On our first day, the door handle to the room broke and we were locked in. We called the front desk, and immediately someone came up to let us out. It was stated maintenance would be up to fix it. After two hours at the pool, we came back up to the room to discover it was not yet fixed. We called the front desk again, which directed us to security, and we discovered that the maintenance was sent to the Dolphin instead of the Swan room. The man apologized, admitted it was his mistake, and sent maintenance again. They came and fixed the issue shortly. 2. The iron in the room seemed to be brand new, however we ironed two polo shirts on two separate days, which caused blue streaks across the shirt. We visited the front desk again and stated the issue. Management was called and within seconds, we had a $200 credit (value of shirts) to our room. I was extremely surprised at how accommodating the hotel was in this situation. PARKS: Be sure to bring your patience! Most days we visited the parks early afternoon or late afternoon. The parks were crowded and lines were long. FastPass is good, however you keep walking back and forth between rides which probably wastes as much time as standing in line. Some rides were definitely disappointing and seem to need renovations. Also, most shows close early and therefore cannot be seen after 4-6pm, which is not stated anywhere. We enjoyed Epcot and Magic Kingdom which has the best shopping. Most of Hollywood Studios and Animal Kingdom (animal prison) were a waste of time! We were traveling without children so please take that into consideration. As adults who want to eat some good food and see some cool stuff, I would suggest visiting Magic Kingdom, Epcot, and Universal Studios/Islands of Adventure-definitely upgrade the ticket for quick admission to all the rides! Worth the money! Unfortunately we ran out of time to do Universal this trip. Overall, I would most definitely stay here again, however visit different parks.

Dining

Visit the Boardwalk, within a 5 minute walk from the Swan. ESPN has great food.

| New Jersey Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 5 /5

great for families

Would recommend Fri, Aug 17, 2012
the staff could not be more polite and helpful.the hotel itself was spacious and absolutely spotless,Best I have ever stayed at.

| Widnes England Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

A good night sleep with a quiet AC - Finally!

Would recommend Sat, Jul 21, 2012
What's there to say, the rooms are big, clean, and good lookin'. As for location it's perfect for Disney World, but I really wish they could have a shuttle to the airport. The Disney World bus took over an hour just to get to the closest bus stop, and from there it's another hour on a public bus to get to the airport. Over two hours on the bus...

Dining

The Italian restaurant inside the hotel was really good.

| Norway Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 3 /5

Wonderful place to stay!!

Would recommend Wed, Jun 20, 2012
My husband and I enjoyed our visit to The Swan hotel. Only problem we had was they did not have our reservation in the system when we arrived. The young lady at the front desk was friendly, helpful and very professional, and was quick to find a room for us overlooking the gardens. We would definitely go back to The Swan on our next visit.

| Nazareth, PA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Very good price!

Would recommend Mon, Jun 18, 2012
Very comfortable beds and great location. The only issues we had were that there werent enough outlets to charge all of our phones (4 people in double room). Quiet and clean. Would stay again.

Time saver

Just walk to Epcot! Its faster than taking the Ferry.

| Indianapolis,In Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Swansong

Would recommend Tue, May 8, 2012
The Swan is a dream to stay at. Cost wise it is very expensive but this is one case where you get what you pay for. Everything was very accessible by walking or shuttles. Restaurants were good but pricey. I would encourage anyone looking for a great meal within 15 minutes of Lake Buena Vista village go to Panera or Olive Garden. We haven't been to Disney World in 20 years and it was a thrill again.

Dining

I would encourage anyone looking for a great meal within 15 minutes of Lake Buena Vista village go to Panera or Olive Garden

| Green Bay, Wisconsin Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

BEST ANNIVERSARY TRIP EVER!

Would recommend Wed, May 2, 2012
Walt Disney Swan hotel is hands down the BEST! Located in the heart of Disneyworld. We loved taking the water taxi to Epot and to Hollywood Studios. It was great! Service was excellent. We were upgraded to a wonderful suite. Thank you Swan Hotel Staff!

Nightlife hint

The place is called Kimonos. It's right by the lobby check in and they have karoke at night! So fun@

| Fountain Valley, CA, USA Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Good location

Would recommend Tue, May 1, 2012
The staff was not that helpful, Seemed to be a bother to them. Maid service was poor, We waited until 5pm one day and room was never finished. Overall location was good. The water ferry boats were very convienent. The resturants were expensive, and closed at early hours around the pool area. I would recommend room service, they had the best food and no more expensive that going to the resturant.

Dining

The Dolphin across the walk way had better dining choices.

| ohio Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

AWESOME!!!!!!!!!!!!!!!!!!

Would recommend Thu, Mar 22, 2012
The room and bathroom were clean and neat! The pools and grounds were also very clean and neat.What was a nice surprise is that they had boats to take to some of the parks. Also what was nice is that you could walk to the boardwalk, they had shops and places to eat. Our family will never forget are time there.We had a wonderful experience!!!!!!!!!!!!

Dining

The food at the Swan was very good but also expensive. We just went to other restaurants in the area.

| Howell, Michigan Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Pelka family

Would recommend Thu, Mar 8, 2012
Hotel was good and restaurants in proximity are good. Would have liked more characters at the grove restaurant. Also would be nice for hotel to offer discounted Disney park tickets.

Dining

Find a coupon book and u can use them at the restaurants to save some $.

| Nj Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5