SPM Blue Tree Resort at Lake Buena Vista

My fiance' and I were in Orlando for a vacation. The resort could not have been in a better spot. We were close to all the parks and dining. The condos were in need of some updating but were clean and in good shape. We would stay at this property again.

Everything was very nice. Very close to all things Disney.

Could have been a more comfortable pull out couch, but overall I would definetely stay here again. Great value.

A great place to take advantage of Orlando's offerings. Super clean rooms. Well-equipped kitchen. Friendly staff. Close to everything yet peaceful.

We were in building 18. Other family members were in building 1 and had a much nicer, recently renovated room. Ours was OK but could use a rehab. We had a one bedroom with a pullout sofa for the second bed, and the pull out took up all the space in the room so the four of us were cramped. The 2 bedroom had much more space.

We went for a family vacation and it was our first time staying at this resorts. My parents went as well but stood in another room. We had the two bedroom, it was spacious and very comfortable. We had lots of room to put our things away. The furniture could have used some upgrades but who cares they worked and nothing was wrong with it. Staff was super nice, we arrived early and was concerned about checking in too early because it says 4pm and we were able to check in. The front desk guy was very polite and hooked us up! My parents had a one bedroom and their room was more updated and nice and roomy. So honestly, for the price its a good place to stay. The pools are nice, kid friendly, and close to everything!!! even walking distance. One major plus is that they do not bother you for time shares!!!!

It’s good experience except centralized air condition issue. The temperature set very low and we are not able control individually; it would have better to have localized control for each rooms instead of having centralized temperature control.

I would not return to this resort even if it was free. Customer service was very poor, staff holding personal conversation in front of customer and ignoring the customer. Asked for late checkout on 3 consecutative days, was told by 3 different people, will make a notation. Before checking out, went to have breakfast, stoppped at the front desk again to inform them I will be checking out after breakfast, was told, I will notify housekeeping. Came back from breakfast, room key was deactivated. This was just one out of many incidents regarding poor customer service. I saw better customer service at Perkins restaurant than at this resort.

This was a great place to stay for our one week, two park trip. Our one bedroom suite was well furnished, comfortable but not fancy. There was ample kitchen equipment to cook up breakfast for ourselves every morning before we headed out to the parks. The room had a full sized fridge, oven and four burner stove-top, as well as a microwave and standard toaster. A grocery store just down the street was perfect for our food needs. This hotel also has a great location, being about a 15 minute drive (with a bit of traffic) to both the Universal theme parks and the Disney theme parks. The hotel is actually just down the street from an entrance to the Disney campus, but you have to snake your way through the property before getting to the actual parks. Still a fine drive though!