Hilton Orlando Resort Lake Buena Vista
Hotel Overview
Great hotel, very clean
Excellent customer service; plenty of front office assistance; fabulous valet service, very...
See full review
-
Janeo
- Jan 17, 2012
Good deal, nice place
super good price, walked to Downtown Disney, & clean comfortable room. Bar was nice place to view...
See full review
-
Bob ATL
- Jan 9, 2012
Recommendations for you
Customers who viewed Hilton Orlando Resort Lake Buena Vista also booked these hotels
Hotel Map
1751 Hotel Plaza Boulevard, PO Box 22781, Lake Buena Vista, FL 32830
- Nearby airports
- Orlando Intl Airport, (MCO), 15.00, W, Mile; Orlando Municipal Airport, (ISM), 10.00, NW, Mile; Orlando Exec Airport, (ORL), 19.00, SW, Mile
Amenities
- Business center
- Conference Facilities
- Exercise Gym
- Fitness center
- High-speed Internet
- Internet Access
- Jacuzzi
- Meeting/Banquet Facilities
- Pool
- Restaurant
- Smoke-free policy
- Wheel Chair Access
Dining
- Restaurant
- onsite
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (174)
Ratings and reviews for Hilton Orlando Resort Lake Buena Vista
- All travelers (174) 4 / 5
- Business (16) 4.1 / 5
- Couples (66) 4.1 / 5
- Families (71) 4 / 5
- Friends (13) 3.6 / 5
- Singles (3) 4 / 5
- Amenities:
- 4.1
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.2
- Room comfort:
- 4.3
- Location:
- 4.5
- Value:
- 4.1
86%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Janeo
Great hotel, very clean
Excellent customer service; plenty of front office assistance; fabulous valet service, very friendly staff.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Time-saving tip:
In Hotel
Valet service less than 7 minutes; I never waited for my car.
Reviewer score
Would recommend
Bob ATL
Good deal, nice place
super good price, walked to Downtown Disney, & clean comfortable room. Bar was nice place to view Sunday night football. Staff friendly and everything worked. Could ave one without the surprise $10 charge for self park.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
QiuFeng
Almost every service need additional charge
Internet is not free. The Parking is not free. The room is a little dark. Shops in the hotel is expensive.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
aross
Not bad... Far from Disney parks.
Kind of cramped inside the room and the hotel was farther from the parks than expected. Can't see fireworks and is a 5 minute walk to Downtown Disney. Cool part was that Hilton had a free shuttle to every park.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 3
- Value:
- 5
Reviewer score
Would recommend
Jimbo 99
Trip to Disney w/ Family
The Hilton is perfect if you're looking for a full-service hotel close to Downtown Disney and the nightlife. This was easily half the price of the Disney Hotels and the location couldn't be beat. The staff was incredibly friendly, from the valet, to the front desk, to the room service. The only downside is that the hotel didn't include a spa and it needed a bit of a facelift - some construction was underway. We weren't able to take advantage of the pool area, but it looked quite nice.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Nightlife tip:
Short walk from hotel
Don't bother with driving - Downtown Disney is just a short walk away.
Reviewer score
Would recommend
agirl759
Fantastic Location
Amazing location, so close to everything. Loved the bed!!! Didnt want to leave!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
SAMA27
Little Consideration for Customers During Construction
I used to believe that the Hilton name would guarantee a descent hotel stay. I did not enjoy my stay at this Hilton location. We checked in on a Thursday night with plans to go to Disney World on Friday and stay through the weekend for a wedding. To put a long story short, there was a lot of banging throughout the night that kept waking us up. We called the front desk numerous times. We found out in the morning that crews had been performing construction below us. Their error to put us in that room ruined our Disney trip because we were exhausted from constantly waking up throughout the night. The next day, after realizing their error, the hotel initially wanted to move us into another room on the other side and give us breakfast for 1 day. I argued for more retribution, including a refund. They did not agree on the refund. They agreed to put us in a larger room on the other side of the building with free breakfast for our 3 days. To me, that was still not enough. They should have refunded at least our Thursday night stay. They also charged us for parking throughout our trip, which I think was absurd given the circumstances. Call me old fashion, but when you unknowingly put hotel customers in rooms close to construction zone, you should do everything possible to remedy the situation, especially when people normally stay at your hotel to go to theme parks the next day. This Hilton did not do so and that is why they will get a bad review from me and hopefully lose their 4-star rating. Also, we only had housekeeping come to our room once during the 3 days we were at the hotel. We had to call for towels. This place is definitly not a 4-star hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
Reviewer score
Would recommend
Robert A..
Nice place to stay
The hotel is a 5 minute walk to Downtown Disney and a free bus ride to the Magic Kingdom. The hotel gave us a free buffet breakfast which was very good. Easy access off I-4 and Oscela Parkway. We would stay again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
the MexiCAN
HILTON LAKE BUENAVISTA
HOTEL is great, terrific location. Burgers at the main Bar are excellent at all hours. Staff at the front desk, (lady from Peru) is informative, fast and friendly. rooms are excellent, well priced for the stars it has. I would definitely stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short drive from hotel
take advantage of extra magic hours you get for staying on this property, to snatch as many Fast passes as you can in the Disney Parks
Reviewer score
Would recommend
Bad advice
Hilton suggested the use of MEARS shuttle to get to the hotel from the airport. Mears was terrible, the wait was long, and there were 10 people in the van going to 10 hotels. Further, the van had 475,000 miles and was squeaky cramped and uncomfortable. Upholstery was ripped. Hilton should not recommend them. The hotel was great once you get there.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
