Location was perfect. Off the beaten path and easy to get to. Visited Sea World, Universal, War Bird Museum, Gatorland, Ripleys, NASA and took in the flea markets. Seemed to be centrally located and easy to find from Oak Plantation. Only talked to
the help a couple times and found them helpful and cheerful. I was on the other hand a little dissapointed on the quality of the room. It was clean but in need of repairs. The hair dryer didnt work. Fan blades were missing. The washer-dryer unit didnt work either to wash or dry and leaked water on the floor when we tried it. The front door looked like it had been kicked in and had been poorly repaired. Cob webs above the window, had a few ants one day on kitchen counter and to me the worst was a cock roach on the counter by the kitchen sink. I just thought it could have been nicer than a regular chain hotel. We may go back as it was a lower cost than others. Never to the pool or any other facilities. Liked the way the units were positioned and appreciated the security on the grounds.
I have stayed here twice now and am planning to stay again in the near future. I check the price here automatically before any other rooms in the area. The property has peacocks and ducks all around, which for some people may be a problem, but we
personally love it. I have stayed with family, my boyfriend, and soon will be staying with a friend. Will not stay anywhere else as long as there are rooms available here.
Carpet was very dirty and all the amenities are pretty old. Resort management should renovate the rooms. They should replace everything in the room. There were cockroaches in the room. All the attractions are 10-12 miles from this resort.
The service wasn't as effective as I would have loved it to be. The customer service was slow to attend to our needs such as power outages, toiletries, and general cleaning of the room. In the future, internet access in the individual rooms should
be installed to eliminate the inconvenience, slow, and difficult access at the internet cafe. The employees and associates were nice but too casual.
The only good thing was the price,location,and friendly staff. You literally had to watch every step you took or you would step in some sort of animal droppings. The rooms are outdated. Wake up a half an hour early to take a shower, that's how
much pressure you have. Don't get a room near the pool, they blast the movie so you can't sleep. The linen had stains on them. Overall the name should not have the word "Resort" after it. It's outdated all over, they take very little pride in maintaining it. Oh, and you have to pay extra to have your linens changed!!!! That's all for now.
loved the hotel area but the room we were staying much stunk, the carpet was horribly dirty (infants you need a different room for sure), the dryer took 2 hours to dry 2 jeans and 4 shirts. The rest was good!