Howard Johnson Enchanted Land Hotel Kissimmee FL

2 stars
View map of 4985 W. Irlo Bronson Hwy., Kissimmee, FL 34746

Hotel Overview

Reviewer score
2.4
out of 5
108 reviews
Awesome value

It was good, this was a great value for the 5 night stay me and my wife had and its location is... See full review

  • Silvio D.
  • Aug 2, 2015
Good hotel for the price

We were looking for a cheap hotel near Disney to crash for the night and it worked for our needs.... See full review

  • Michelle G.
  • Jul 28, 2015
Take the family on an exciting trip to this Howard Johnson Enchanted Land Hotel Kissimmee FL ideally located near Walt Disney World, Universal Studios and SeaWorld Orlando with round trip shuttle service. Old Town theme park also offers rides and entertainment for all ages. Find excellent deals shopping at Orlando Premium Outlets just ten minutes away. Walk to Olive Garden, T.G.I Fridays, or many fast-food eateries for a meal. Enjoy the fitness center, complimentary newspaper and complimentary wireless Internet access to plan your exciting day. Challenge the family in the game room, and splash in the heated outdoor pool. Relax in your comfortable guest room watching your TV with HBO. Hot tub suites, smoke-free and handicapped-accessible rooms available, or request a room with a tree-house themed bunk bed. Pets are welcome at this lodging.

Amenities

  • High-speed internet
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Activities
Heated pool
Exercise gym
Jacuzzi
Game room
Dining
Restaurant
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Wake-up service
FAX
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible parking
Room
Safe
AM/FM alarm clock
Desk with lamp
Microwave
Cribs available
Ironing board

Hotel Map

28.3202 -81.4709
Area description
Entertainment district

Nearby points of interest

  • Jungleland: 0.9 mi
  • The Millenium Theatre: 2.3 mi
  • Million Dollar Mulligan: 2.3 mi
  • Green Meadows Petting Farm: 3.3 mi
  • World of Orchids: 7.2 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (108)

Ratings and reviews for Howard Johnson Enchanted Land Hotel Kissimmee FL

Overall score

2.4 / 5
5.01.0
108 out of 108
Amenities:
2.6
Cleanliness:
2.6
Hotel staff:
2.9
Comfort:
2.7
Location:
3.6
Value:
3

43% would recommend to a friend.

Sort by:
Review of Howard Johnson Enchanted Land Hotel Kissimmee FL

Reviewer score

1
5.01.0
Delilah R.
Family
Aurora
Aug 12, 2015

Not for a family stay

Although the price was right and I did not expect 5 star quality there are a few things that should be a given. The room smelled like mold, the carpet near the bed was soaked, the pool was very dirty and had debris in it, and the people staying at the hotel were definitely not on family vacation. There are cleaner safer hotels in the same dollar range. I would also categorize this place as a motel since room entrances were directly on the outside of the building.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
3
Trip purpose:

Family

Review of Howard Johnson Enchanted Land Hotel Kissimmee FL

Reviewer score

4
5.01.0
Silvio D.
Couples
N/A
Aug 2, 2015

Awesome value

It was good, this was a great value for the 5 night stay me and my wife had and its location is great ,everything in very close distance I don't have a any complaints about my stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Howard Johnson Enchanted Land Hotel Kissimmee FL

Reviewer score

4
5.01.0
Michelle G.
Family
Buckeye
Jul 28, 2015

Good hotel for the price

We were looking for a cheap hotel near Disney to crash for the night and it worked for our needs. The shower left much to be desired and the ice maker wasn't working. Staff was extremely friendly and beds were comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of Howard Johnson Enchanted Land Hotel Kissimmee FL

Reviewer score

1
5.01.0
Gabrielle R.
Couples
Pulaski
Jun 26, 2015

Worst lodging experience of my life

Hands down the worst lodging experience I've ever had in my life. This place should be shut down. The staff that checked us in the first night was very nice and switched us to a new room after the first one we were given had cockroaches and dirty standing water in the tub. Even in the upgrade we found dead bugs all over the bathroom floor, mold on the walls, ceiling and all door jams, holes burned into the sheets, a plugged drainthat was backwashing debris into the sink and no comforter on the bed just thin sheets. It was still better than the first room so we cleaned up as best we could and figured it was better to have dead bugs than live ones. We had paid for six days in advance and didn't have much choice in the matter so we tried to make the best of it. We were located close to the hot tub and were happy with that. While enjoying the hot tub we were approached by another person staying at the hotel and warned that he, his wife and his party of two other couples we immediately leaving as they had all found bugs in their rooms and no housekeeping in three days and were openly yelled at in the lobby by the manager for bringing up the issues. We thanked him for the warning and wished him luck in finding a new place, but our experience so far with the desk worker had been very pleasant so we brushed it off. The next day we returned after a long day to find that our room lock had been reset so our keys didn't work. When we went to the front desk to have it resolved we were told that we had to change rooms again. The girl behind the desk was very nice but the night manager became angry and rude and refused to give any explanations as to why we had to move. He berated and openly yelled at the desk worker in front of customers though she was extremely polite and just answering our questions. I asked to speak with the head manager about being forced to pack and move all of our belongings across the property to a back building (none of the outdoor lighting was on and not a safe feeling area) at 2am and they did allow us to keep the room for the night and come back in the morning to speak to the actual manager. When we returned the next morning the woman in charge was immediately snappy and irritated that we had questions. I asked to be able to look at the new room first to make sure it was clean and the manager told me Clean or not you can take it or you can leave. I had paid for the entire week's stay ahead of time online and her response was to take it up with my credit card company. When I told her that any hotel guest has the legal right to look at a room before they accept it, she told me to call the cops if I had a problem with it. I have worked in customer service for years and own my own business. I have dealt with difficult customers and understand the stress of a customer service based job, but I have never in my life been treated or seen anyone treated the way I was. I was not rude, but I did have legitimate questions that I voiced calmly. This woman literally had me in tears, she shouted at me for saying there were bugs in the room and when I offered to show her the pictures I'd taken she told me she was calling the police (???). I told her if she felt she needed to do that it was fine as I had no problem with a third party mediator for the situation. She immediately told me that she wasn't calling the police but that we could check out immediately... When all I wanted was to check that the room wasn't infested with cockroaches and was habitable. This was the first vacation I'd taken with my significant other in our 3 year relationship and as we both worked 2 and 3 jobs so we just expected a decent place to relax and actually have time with each other but this hotel took up a solid day of time in our 6 day vacation which we had already paid for park tickets and left a lasting awful feeling every time we had to return to the hotel. I wish we had just left and slept in the car and dealt with disputing the charges later

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Couples

Review of Howard Johnson Enchanted Land Hotel Kissimmee FL

Reviewer score

2
5.01.0
Justin S
Business
Orlando
Jun 13, 2015

Would not recommend

One of the main reasons that I booked this hotel was because it had a hot tub. When I checked in to the hotel and tried to get into the hot tub on the first day of my visit, the hot tub was closed for maintenance. On the second day, the hot tub was open but the temp. was warm at best. I talked to the front desk staff about it and they told me that because of Florida law they could not have it any hotter. This is not true, as I am very familiar with Florida law. Also, the Wi-Fi did not work most of the time, the staff was not helpful when needing to address issues and overall the attitude of the staff just seemed like they did not value their customers.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Howard Johnson Enchanted Land Hotel Kissimmee FL

Reviewer score

1
5.01.0
Gaurav S.
Single
Houston
Jun 6, 2015

Worst Hotel stay ever

It was the worst experience to stay here. Beds are broken. TV doesn't work. Floors are dirty. Restroom is horrible. Could connect to wifi even once during my stay. This motels needs to be closed down for renovation

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Single

Review of Howard Johnson Enchanted Land Hotel Kissimmee FL

Reviewer score

3
5.01.0
Kervin B.
Couples
Bronx
Jun 5, 2015

Good stay

Good expirence good price .. Excelente staff . Will logding on this one .. If i go ti kissimie área again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
2
Value:
4
Trip purpose:

Couples

Review of Howard Johnson Enchanted Land Hotel Kissimmee FL

Reviewer score

2
5.01.0
tahutson2
Family
spring hill
May 19, 2015

get what you pay for.

Our room wasn't as clean as you would normally expect, The grounds were very dirty as well. Won't be staying there again. I must say though that the pool was clean, the jacuzzi was questionable.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Family

Review of Howard Johnson Enchanted Land Hotel Kissimmee FL

Reviewer score

3
5.01.0
Ashley W.
Couples
Port St Lucie
Apr 1, 2015

Disappointed

First off, we get there and the employee got our reservation mixed up with someone else. We finally get our room and the toilet was leaking and the floor was completely soaked. The lady didn't put us in a new room that night. We had to sleep in that room and said they would get maintenance there during the day while we were out to fix it. We came back that night and it was still not fixed. We finally got a new room our last night. Was very disappointed with the stay. We won't be back.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Couples

Review of Howard Johnson Enchanted Land Hotel Kissimmee FL

Reviewer score

1
5.01.0
mohammad a.
Single
flushing
Mar 10, 2015

not an awosome at all

I requested a non-smoking room but they gave me a smoking room, with no power, then i have to walk back to the front desk and tell them, then they gave another room much farther and i had to walk back but they key did not open the door of the room, i called the front desk and refused to help me and forced me to walk back to the front desk again and finally they gave me the right room and key. its not clean room, there was no coffee maker as it shows in my reservation details, the bathroom is not good for shower at all, the TV was not working properly and it has a sound as if a an air plain , and the breakfast is nasty and not included .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
5
Value:
1
Trip purpose:

Single

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