Hotel Overview
lacking in customer service
very nicely done for an older hotel. a lot of amenities for the price. i didn't know about the...
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-
becky2011
- Oct 3, 2011
Good Hotel
This was a good hotel to stay at if you will be traveling to the Disney parks. Location is very...
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-
CTtraveler
- Jul 18, 2011
Hotel Map
5711 W. IRLO BRONSON MEMORIAL HWY., KISSIMMEE, FL 34746
- Area served
- ORLANDO
- Nearby airports
- Orlando International Airport, (MCO), 20.37, NE, Mile; Sanford Airport, (SFB), 40.00, SE, Mile; Tampa International Airport, (TPA), 60.00, E, Mile
- Area description
- Resort - RESORT
Amenities
- Americans with Disabilities Act (ADA) Compliant
- ATM/Cash Machine
- Bath Tub
- Business center
- Car Rental Desk
- Coffee Maker in Room
- Concierge Desk
- Connecting Rooms
- Cribs Available
- Desk with Lamp
- Email Service
- Executive Level
- FAX
- Free Local Telephone Calls
- Free Newspaper
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Ice Machine
- Internet Access
- Ironing Board
- Lounge
- Maid Service
- Microwave
- News Stand
- No Smoking Rooms/Facilities
- Outdoor Pool
- Outlet Adapters
- Overhead Projector
- Pool
- Porters
- Refrigerator
- Rollaway Beds
- Safe
- Safe Deposit Box
- Satellite TV
- Sofa Bed
- Temperature Control
- Tour Desk
- TV
- White Board
Dining
- Trattoria Food Court
- Celebrate good times at the Trattoria Café in the lobby area and choose from multiple dining options. Enjoy our Best-4-Breakfast menu, pizza from Pizza Hut Express, and casual American dining at A & W restaurant.
- Chianti's lounge w/indoor & poolside svc
- Chill out with your swim gear during happy hour at Chianti’s lounge, which offers tasty cocktails and full menu items through poolside service or indoor seating.
Hotel Policies
- Check-in:
- 4:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (64)
Ratings and reviews for Holiday Inn MAIN GATE EAST
- All travelers (64) 3.5 / 5
- Business (7) 3.6 / 5
- Couples (14) 3.4 / 5
- Families (37) 3.6 / 5
- Friends (2) 3.5 / 5
- Singles (4) 3 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 3.9
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4.1
- Value:
- 3.7
73%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Not to close not to far
Is an excellent hotel, not to close not to far from downtown and theme parks, have everything around, even a park place in front of it. The attention was very good and the cleanliness of the room was excellent, is 15 min away of the parks and 25 min from downtown, but still find. Strongly recommended by me..
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Money-saving tip:
Not Applicable
Is an average cost and use only for sleep, keep the day around knowing the city or theme parks.
Reviewer score
Would recommend
lacking in customer service
very nicely done for an older hotel. a lot of amenities for the price. i didn't know about the $5.95 resort fee up hand, i wasn't told until checking out. even though the people behind the counter weren't very helpful i would stay again and was over all happy with my stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Good Hotel
This was a good hotel to stay at if you will be traveling to the Disney parks. Location is very close and mini golf and great food is very close with out having to go to Disney property. Good for family stay. Expect A LOT of kids! Pool always jammed packed and way too heated to be considered refreshing for an adult but the kids will enjoy it. A/C leaked on the carpet which made it wet/musty in the corner, only major complaint but we barely spent time at the hotel, it was good for resting the a quick dip in the pool for the little one.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
Try Pacino's! Amazing Italian food! Never crowded and kids eat free :)
Reviewer score
Would recommend
Good Location
The hotel was fine, pool great, and breakfast great too. Kids 12 and under eat free at the breakfast buffet with paying adult. Great deal for my friend and her daughter. Shuttle service was limited and terrible. The bus leaked when it rained and the schedule was very limiting. Close enough for a taxi though.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would not recommend
Substandard service, ants in room....
We traveled here on vacation and were told on check-in that we have internet access and it never worked. We had to get wireless access from the McDonald's next door. Although we called the support number, they were unable to get it to work on any of the 3 devices we had. We had ants in our bathroom each night of our stay, not sure how they got to the 8th floor. On check out, we had a SURPRISE bill on 5.95 a night being charged to our credit card and called a "resort fee" I was told this was to cover things like the pool, the internet access that I was unable to use, etc. Even though I complained, I was told that I still had the pool. Very poor customer service. I will never stay at a Holiday Inn again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
Fantastic Family Getaway
When we arrived at the hotel late that night and after two flight delays the staff person offered us an upgrade to a room where the kids got to sleep in a bunk bed and had their own television for free. We were starving and they had a Pizza Hut and A&W there. The kids really enjoyed the pool and there were many places to eat around the hotel and it was very easy to get to Disney, less then 10 minutes. We would stay there again in a heart beat!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Summer vacation
My family and I recently stayed here for a week and hit all of the theme parks. It is in a good safe location not to far from all of the attractions the hotel is clean the beds are comfortable and the staff is nice. The rooms are reasonably priced but there is a 4.95 resort fee added on at the time of check out but other than that it is a nice hotel at a reasonable price
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Holiday Inn Kissimmee, Fl Review
At the Holiday Inn in Kissimmee, Fl we were able to go swimming & relax in the Jacuzzi while being served Daiquiris and other drinks poolside. We had a great time just being in the hotel. The staff at the hotel are friendly & polite. Also the location was great because it was across the street from a lot of restaurants such as Pizza Hut & Macaroni Grill.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Dining tip:
Short walk from hotel
There is an assortment of restaurants available within walking distance from the hotel & located across the street. In addition, there is also a mini eatery inside the hotel.
Reviewer score
Would recommend
The good, the bad and the ugly.
Location is near everything important. Hotel had Pizza hut and A&W and nice gift shop. One nice clerk (working at A&W) gave me her discount. Pool area very nice. Rooms were dirty around the edges and under the beds.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 1
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Friendly and convienent
Front Desk was helpful and had a lot to offer as far as information on Disney and Universal. However, I would't count on the Shuttle to get you to these parks. If you are staying here plan on driving to them. It is only about 5 minutes to the Disney parks.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
In Hotel
Use the Pizza Hut and AW in the hotel for lunch as a break between parks. Take a dip in the pool while you're at it.
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