Holiday Inn Express Hotel & Suites ORLANDO-LAKE BUENA VISTA EAST

The only complaints that I'd have is that the bed isn't very comfortable...and sometimes the walls seemed pretty thin...but overall, a great experience.

Clean and professional hotel. Hotel staff helpful and available 24/7. Free and freshly made breakfast. Comfortable pool timings.

The hotel staff is very helpful. The breakfast area is beautifully designed. The free breakfast is of good quality and fresh. The hotel pool closes at 11pm, this is a plus. Hotel shows a clean look.

What you would expect for a budget motel in a vacation area. Very friendly and efficient staff, rooms ok, beds a little bumpy but acceptable, Morning breakfast as the usual, very easy to access eateries along the way, easy in and out of the area.

The hotel was good. Rooms were clean and the breakfast was good. The staff wasn't very nice. I called ahead about the price of taxis to a certain address... They said they called the company they prefer and quoted me a price 1/3 of the actual price! When I let them know that the only reason I booked with them was for the location and cheap transportation... They said they quoted me wrong and there was nothing they could do. Don't use their taxi service. Call Mears (the largest in Orlando). Way cheaper! I will not be staying with them again.

Enjoyable Stay. Staff was very attentive and responded quickly. Breakfast buffet was great!

Easy to enter and exit for driver's. Allways recieved the right info at the right time. The breakfast was good an d the staff was friendly and allways helpfull.

I decided to stay at this hotel due to the free shuttle to the theme parks. If you decide to do the same, then you will be surprised when you get there. The shuttle is not provided by the hotel but it is a public transportation that stops by other hotels and runs through certain hours and picks up late in the evening. So if you want to leave and get picked up at a certain time or when you feel you are done, you will have to wait until around the parks are closed. Pretty much you have to be at the park the entire day. After the first shuttle run, my wife and I decided to fork out the parking fees and pay for the rest of our stay. If you have the cleaners clean your room while you are out, they will just fix the sheets and replenish the towels and toiletries. They would rarely vacuum nor would they be courteous to return the night stand to its proper place. The free breakfast is sufficient for your morning hunger. It definitely beats spending around $8-$10 per person and to look for a place to eat. You wake up and go down stairs to grab something to eat then you are good until you leave to go to the parks. The staff members are very nice. Although, they advertise the bed as king it feels like two twin beds together while laying on cardboard. I did not mind the hotel room since we were there for the morning and late evening. We'd mostly be out the entire day.

To start, this a great location a mile in any direction you find stuff to do. Shopping, Dining, Entertainment, and Disney. Most importantly, however, I have not had a mattress in any hotel this bad. If you know what an egg dish looks like with the scallopped spots for the egg; the mattress is the dish and you are the egg. I dont know about you but I don't sleep well in a hole with springs poking at you in various spots. On a different topic, the shower was OK until you notice your standing in six inches of water. I do not believe this to be isolated to just our room as I watched the Maintenance person knocking on several doors each morning. Just a few thoughts that should be shared with the hotel chain.

My stay here wasn't what I expected to experience. There was a beautiful lobby, peaceful or deco, and tranquility.