Gaylord Palms Resort & Convention Center

Gaylord Palms was a beautiful place to stay. The pools were great the rooms were clean, restaurants were all very good and there were about 5 or 6 to choose from. Or you can just order in your room and you get restaurant qualily food and it comes within a half an hour or it's free. There was a great bar by the pool the kids game room was a lot of fun and to top it all off you can go shopping, there were about 4 or 5 stores. And last was the transportation to the parks, you were there within 15 minutes, it was overall a great vacation and we will go back there.

The Gaylord Palms Resort and Convention Center was very nice. The staff was excellent.I had great sea food and a great steak.The Canyon Ranch spa was awesome. It is only 1.5 miles from Disney if you want to shop for Disney items.I will stay in this hotel again.

My husband and I stayed here, just the two of us. Gaylord Palms Resort is one of the most beautiful hotels we have stayed in. The service was exceptional. Every single staff member we encountered was sincere, very friendly, and seemed to go that extra mile for us (early check-in, free room upgrade, courtesy call to the room to make sure check-in went smoothly and room was satisfactory, etc). The hotel is absolutely beautiful. Our first day we spent hours just exploring the hotel. Their attention to detail is unmatched. Gorgeous landscaping and the atrium is breathtaking. We walked into the atrium and just stood there for a few minutes.... taking it all in. We only ate one meal in the hotel.... their award winning Sunday Brunch. Pricey, but worth every penny. Families traveling with little ones may not have the opportunity to appreciate the beauty of the hotel like we were able to, but there were many families with small children there too. They have a family pool that is open 24 hours. I was surprised how close this hotel was to all the major attractions. Highly, highly recommend this hotel!

Each member of the hotel staff went out of his/ her way to make uf feel like VIPs. They were friendly and demonstrated a real caring that our visit be a great one. The front desk clerk was especially helpful in making sure that we had a special room since this was our wedding anniversary; the waiter made us feel like we were his most important customers despite the fact that the restaurant was full; the staff throughout the hotel smiled and greeted us wherever we went-- The sincerity was evident throughout our stay.

This is a great hotel. The staff goes out of their way to help and make you feel comfortable. Everyone was pleasant. The only complaint was the water fountain in the center of the hotel kept me up all night. Maybe they could sound proof the door or make thicker curtains. I have visited the Gaylord in Nashville as well and I think this chain puts all others to shame. Customer service is outstanding!!

The hotel has a great location. The atreum is gorgeous and very fun. What isn't fun are the unspoken fees you get on your bill when you check out. Parking is about 13 dollars a day. Other than that it was great!

The resort was absolutely gorgeous. The rooms were very spacious and plush w/a good sized balcony overlooking pools and various restaurants. An indoor reptile/fish area, a recreation of the fort at St.Augustine, a walk-in tile shower, and a personal in-room computer were a couple of the pleasant suprises. The staff was extremely friendly and even allowed us to check in early when we got in to town early. The restaurants had phenominal food within the hotel. Definitely will go back! :)

Very honest we left expensive gifts and they were returned

From the time our car rolled up into the driveway to check in ALL hotel staff members were friendly and more than efficient. It is a gorgeous hotel, the food was absolutely delicious, especially the Italian cruisine. My grandchildren loved eating on the boat. I definitely recommend the Gaylord as The place to stay when visiting the Orlando, Fla area.

The hoterl wa svery enjoyable for a group of four travelling on a conference. The grounds were luxurious and unique with a tropical rainforest feel n teh are we stayed. Very nice!